I have paid for Spotify Premium but can only shuffle play on Android Sony Walkman NWZ X2

Hi I have paid for premium but im still only able to shuffle. I have this problem on my mobile (Sony Xperia z3 compact) and also on my mp3 player (Sony Walkman NWZ X2) I paid over a grand for my Walkman, and want to use spotify to play music wirelessly via bluetooth, which does work but on with the free shuffle play function. I have made a new account, logged in and out everywhere, installed via the google play on the walkman, I really think they spotify should scrap the shuffle only for mobiles etc. I dont know what is wrong with spotify but its starting to annoy me. regards Laurie

I have the same problem. I purchased premium with the first three months at .99 cents and my account says im still using the free version. Ive contacted tech support and awaiting info. Ive tried signing in and signing out. Ive also tried deleting my spotify app and reinstalling it. Natta.... anyone with ideas??? Love to hear from you.

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I have paid for MUSE CC but can't open MUSE CC

I have a valid subscription. When I try to open the application it comes up with a box daying 00 days remaining but I have nearly a month. Directs me to the subscription manager which clearly shows my account I have it. I've now tried to uninstall MUSE in on my Mac and have gone into the CC thing through the little infinity icon on the top of my page and when to App and have tried to download MUSE CC again. It's currently about 25% installed. Any suggestions???? HELP
My subscriptionsView all
These online service subscriptions are associated with your Adobe ID.
Name
Action
Creative Cloud single-app membership for Adobe Muse (month-to-month)

Discussion of RE-installing http://forums.adobe.com/thread/1398961?tstart=0 may help... lots of links inside to different problems/options

Have paid for adobe cloud but now it is say start your trial

have paid for adobe cloud but now it is say start your trial

There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

I have paid for the photoshop, but I haven't received the E-mail of its installation. What should I do?

I have paid for the photoshop, but I haven't received the E-mail of its installation. What should I do? or could you please resend the e-mail for me?

Video apps in the Cloud suite (such as Premiere Pro and After Effects) are 64 bit only and will only run on 64 bit processors and 64 bit operating systems.
If your computer is running a 32 bit operating system (e.g. Win 7 32 bit) then you will not able to download those apps since they will not run on your computer.
http://www.adobe.com/products/creativecloud/faq.html#desktop-products
Which desktop applications in Creative Cloud require 64-bit operating systems?
With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Flash Professional CC, Photoshop CC and Lightroom® also require 64-bit on Mac OS.

How do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

how do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

I have paid for my subscription but it is asking me to pay again and won't let me do anything?

I have paid for my subscription but it is asking me to pay again and won't let me do anything?

We have a separate forum for ExportPDF - please post your question there -- http://forums.adobe.com/community/exportpdf
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What do Ido if I have paid for a mag and can't download it

What do I do when I have paid for a mag and can't download it on my I pad air .i am new to this

Hi Travelnight104,
Welcome to the Support Communities!
The article below explains how the Newsstand app works:
iOS: Using Newsstand
http://support.apple.com/kb/HT4943?viewlocale=en_US
If you are still unable to access your purchase after reviewing this information, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
I hope this information helps ....
- Judy

Paid for an album, but it only downloaded 3 songs - how do i get the whole album?

paid for an album, but it only downloaded 3 songs - how do i get the whole album?

http://support.apple.com/kb/HT2519

I have paid for a film and can play it without downloading it on my iPad but I cannot seem to do this with my MacBook Pro. How do I do this?

Hello all,
I am looking for assistance with this. I have iTunes 11.1.5.
I want to play movies I have purchased from the iTunes Store without downloading them as my storage is limited. I seem able to do this on my iPhone and iPad but it does not seem to be available on this MacBook Pro with OS X 10.9.2.
I used to be able to do it as the film appeared as a box with a little cloud on the upper corner but they are not there anymore.
Any assistance would be greatly appreciated.
Many Thanks

Michael Murphy3 wrote:
As to your question of only wanting to stream, I would think that within iTunes Preferences/Advanced you could deselect "Add to iTunes Media folder when adding to library. That way you would be storing your purchase in the cloud, rather than in your iTunes Media Library, no?
I think no. I think the movie is going to have to download. I believe the only place to which movies stream is an AppleTV or if you are providing a source with Home Sharing. Changing the preferences setting will only cause iTunes to leave items you add to the library in their original location instead og what it usually does which is put a copy in the media folder. However, in the case of a download it will go there anyway since it will have to go somewhere and won't stay in its original location (i.e., Apple's server).

Paid for skype credit but can't even use it

Hi.I paid for skype credit over the weekend but I am yet to make one call. My Internet is excellent so I don't know what the problem is. However when it starts to connect my service bars disappear at the top of my phone. This is very frustrating as I had a number of people to ring and I'm yet to make one call successfully. It just says "connecting" and then ends. Can someone please help me resolve this issue , if not can you please arrange a refund. Thank you.

Hi. Not sure where the iPhone comes in (unless I have created this post in the wrong category -in that case, my apologies). I haven't mentioned what phone I use, but yes Android.
It doesn't call any numbers whatsoever, saved or unsaved on my contact. I haven't tried groups. Don't have any groups on my contact.

Icloud says I have multiple versions of outlook but can only find 1

icloud says I have multiple versions of outlook but I can only find 2013.

Did you have a previous version of Outlook on your machine?

TS1702 I have paid for apps before but I am trying to download a free app but it asks me for bank details and I give my details and it says my security card number is wrong? How can that be when I have paid for apps before

Please help me. I can't seem to download free apps anymore it says my billing details are incorrect. But I have clearly hot apps before

This link should help you with that:
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I have paid for adobe cloud but now it says 'Trial expired'

I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.

Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree

TS3988 how do I get my song library and apps to icloud from my ipod? I have paid for the service and it only wants to delete what is on my ipod!

I just got an ipad for christmas and I want to get what is on my ipod onto my ipad. I have my laptop with me and my Ipod. The main computer is not working well and is not available and won't be for a while...then it will probably take an entire day to get it to work with itunes (needs a reformat). I want to take what is on my ipod and get it to icloud then it can be available on mylaptop and my new ipad (mini). Is it possible to do? I joined ipod match to do this. If it doesn't work, then ipad match isn't for me. Cheers.

First, restore the itunes library of the backup of the old drive to the new drive. That will restore your music.
Now, here's one thing to try (I have iTM but haven't gone from icloud down to a new mac), with iTunes Match, you could try using a new itunes library (assuming you lost the old one and have no backup), set up iTM as you did before, and see if the cloud data will come down to the new drive/computer.
If that doesn't work, there are applications/apps that can connect a device to a mac (I assume also a pc) and let you transfer files to the computer. As I recall, iFile may be one of them - look at the itunes app store. There may be programs that run on the computer that can suck files from device to computer. Google around for more info.

Can't burn a CD from playlist I have reduced speed to 2 but can only burn part of playlist and a medium error occurs

Can't burn a CD from I tunes playlist, I have tried reducing speed to 2 but it will only record 11 of 19 tracks and it abort with a "medium Write error" message.
I have tried changing CDs but this doesn't make any difference.

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Searching these Forums will find a few threads on the topic (search "medium write error in iTunes")
Googling the same search criteria brings up a whole page.

I have paid for Spotify Premium but can only shuffle play on Android Sony Walkman NWZ X2

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