I have paid for the annual service and and unable to use it? I have proof of payment and a welcoming email, however when I log in it say's I have the "free" option???
I have paid for the annual service and and unable to use it? I have proof of payment and a welcoming email, however when I log in it say's I have the "free" option???
Thank you for purchasing a subscription for Adobe PDF Pack.
Unlimited online conversions to Adobe PDF.
The ability to combine multiple source files into a single merged PDF.
Unlimited conversions from PDF files to editable Word (DOCX) or Excel (XLSX) documents.
Anytime, anywhere access to your converted PDF files through a web browser.
The link in the email takes me to: https://cloud.acrobat.com/?trackingid=ISNAI
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I have paid for ExportPDF but Adobe website thinks I am using a free trial.
I have paid for ExportPDF but Adobe website thinks I am using a free trial. WTF is going on?
Much discussion of this in the ExportPDF forum: http://forums.adobe.com/community/exportpdf
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hey how do you get songs you have paid for on itunes store on to your libray on your macbook?
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
I am missing content tv shows I have paid for
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It has always been very basic to always maintain a abckup copy of your computer. Use your backup copy to put them back.
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I want my clients to have a receipt of the services that they have paid for, can anyone HELP ME PLEASE?Well...I went to the modem (Westell, WireSpeed), found the NAT settings, once again, I'm WAY over my head, I am assuming this is a TCP connection (as opposed to a UDP) and per Lorex my mobile devices will use port 1025. So I gave it a "global port range" of 1-10 and I indicated that the "base host port" was 80, 1025, & 9000 (ports 1,2,3). When I selected the 'enable' it asked for a "host devise" my choices are my IPhone, IMac and the IP address for the dvr, so I choose the dvr. I still cannot connect and canyouseeme still can NOT find these open ports. This is taking up my whole day! I don't know how people figure this stuff out.
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Why is my account asking me to upgrade, when I have already paid for the annual service?
I had the SendNow service since July of 2013, it came up for renew this July, which it was renewed.
Why am I still being asked to upgrade my account, even tho I have paid for it to be renewed already?
Currently Send only allows me to send 50 image files at once and was able to with SendNow to send whole folders.
Please advise, this has become a pain in the *** for me, having to send multiple emails for so many files.They ask you to upgrade to Adobe Acrobat Pro ... if you do so, you will get the money paid for future months back.
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I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?
I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the 27" screen from your iMac to view and work FCE in the Mac Mini environment);
2. Upgrade to an Intel compatible version of FCE and hope it converts your existing projects to its newer format correctly. There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
3. Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization. -
I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?
jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it... -
How can I swap my photos and the apps I have paid for, from my iphone 4s to iphone 5?
I am having trouble swapping my photos and videos along with my paid apps to my new phone
I dont have access to a computer and cant let my old phone go until I have all the pictures.
Also have a few apps i have paid for.
Please can someone advise me on this.
Thank youHave you set up the new phone yet?
If you did you missed it.
On the iPhone 5:
Settings > General > Reset > Erase All Contents & Settings
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how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?
Remove all current Adobe software. Download Adobe Cleaner Follow instructions.
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The hard drive on our computer died and we lost all of our purchases in the account. Is there a way to recover the songs we have paid for? If we plug in our iPod to a new account, won't it erase everything during the synch process? Help!
If for some reason you have failed to maintain a backup copy of your computer ( not good), then transfer purchases form your ipod.
Without syncing, click File>Transfer Purchases -
I have followed the instructions, gone to my command/order which states I have paid for the product and it is ready to download. I have then, gone to 'my downloads' and it advises me that I have no downloads available! What next?
The product is online and accessible via the web site. It was accessed via an email connection.
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i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store
Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases. -
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
virenkhare wrote:
I have upgraded my OX from mountain lion to mavericks . the installer is asking for previous product key. How to know about previous key as the trial version is installed and I have paid for upgrade cost? I dont have the previous product key.
There are no keys, there is no trial version of OSX (ML or Mavericks) and Mavericks is free
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I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?
Hi there cortleavis90,
You may be able to download the purchases from the Past Purchases section of the iTunes Store. Take a look at the article below for more information.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.
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