I have paid full membership 3 days ago but when i tried to open AI, PS and ID it still prompt me to enter serial no. I have talked to like 3 different customer service but still no solution and they kept asking me to wait. Someone told me to alter the hos

I have paid full membership 3 days ago but when i tried to open AI, PS and ID it still prompt me to enter serial no. I have talked to like 3 different customer service but still no solution and they kept asking me to wait. Someone told me to alter the hosts file from the forum but I don't see any hosts file from adobe, how do i alter the hosts file then? Why should I pay so much just for this kind of service? Please someone help.

I will tell you honestly. I have tried almost everything to fix the issues. I even tried to call Adobe Technical Support so I can fix the activation issue but no answer after waiting for about an hour on the line. I ask the chat but they just kept saying wait for another 24 hrs it should be updated now it has been about 4 days and no changes. I am extremely frustrated to cause I need to work on my computer. So where can I get help? they prompt me to here btw, many many times.

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HT3702 I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

Help here > Rescue email address and how to reset Apple ID security questions
Security questions... write down the answers and keep in a safe place in the future.

FF will no longer ask me before trying to open Acrobat files, and will not ask me to save them either. How can I restore the ability to see pdf's with FF?

I have Acrobat 6.0 Professional installed on my PC (Vista-64) and after the last FF update, it will no longer open or allow me to view pdfs. "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Acrobat/Reader and exit your Web Browser and try again."
Under "Options" I set my preference with pdfs to "Always Ask" but the documentation on FF states that it will attempt to open the file first, before asking me to save it, which basically means that it will never ask me to save it - just ask me to exit the browser and Acrobat. I have not been able to access PDF content on FF since, and will have to change to Chrome this evening, since I utilize pdf content often.

I have Acrobat 6.0 Professional installed on my PC (Vista-64) and after the last FF update, it will no longer open or allow me to view pdfs. "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Acrobat/Reader and exit your Web Browser and try again."
Under "Options" I set my preference with pdfs to "Always Ask" but the documentation on FF states that it will attempt to open the file first, before asking me to save it, which basically means that it will never ask me to save it - just ask me to exit the browser and Acrobat. I have not been able to access PDF content on FF since, and will have to change to Chrome this evening, since I utilize pdf content often.

I had a MacBook Pro and just bought a MacBook Air. When I tried to transfer my photos and music to my new Mac only a little bit fits on the Air. Can anyone help me understand why?

I am trying to transfer all my photos, documents, and music from my previous Mac to my new one and this new one can barely hold any of the files. Why would that be happening? What can I do to have all of my documents avalaible to me?

what is the storage capacity of the Air and how much is available, and what is the size of all the items your are trying to transfer?

HT1918 I don't remember the answers to my security questions. I just got a new iPad and I'm trying to purchase an app and it is asking me these questions. How do I find the answers are reset them.

How can I find the answers to my security questions or change the answers?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

I have one paid mobileme account, few days ago I have done transition to iCloud and all my iDisk, contact... gone. Today I tried login to iCloud application on my windows pc but can not, it said "this apple id is valid but is not iCloud account"

I have one paid mobileme account, few days ago I have done transition to iCloud and all my iDisk, contact... gone. Today I tried login to iCloud application on my windows pc (64bit) but I can not, it said "this apple id is valid but is not iCloud account". I can login on website icloud.com but can not login into iCloud application installed on pc. What's wrong?
I have tried another free apple ID and logged on. That's funny when I can login with free account and can not login with paid mobileme account!!!!!!

By the way - the only reason I downloaded iCloud is because Apple deleted the backup option from iTunes. Since iCloud doesn't work, I guess we have no way to protect our iTunes music collection. Absolutely stupid.

TS4006 i have lost my iphone in barcelona when i was on holiday 3-4 days ago but my device can't be located! what might be wrong? if my iphone is still turned off and not connected to the internet won't be able to be located?

i have lost my iphone in barcelona-spain a few days ago but i can't seem to be able to track it on the map? what might be wrong? if the device is turned off/not connected to the internet,it can't be located? i dont know what to do? i think location services were on!!!

Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.
If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)

I have been requested the certificate for iOS development since 4 days ago, but the result is still pending approval. So how many days should i wait?

i have been requested the certificate for IOS Development since 4 days ago, but the result is still pending approval. So how many days should i wait?

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

I just bought an iPhone 4S 3 days ago, but its battery seems to lose 1% every 3-4 minutes. I tuned off some location services, bluetooth, and even siri, and made its settings similar to my two-year old iPhone 4. The 4S can last much shorter.

I just bought an iPhone 4S 3 days ago, but its battery seems to lose 1% every 3-4 minutes. I tuned off some location services, bluetooth, and even siri, and made its settings similar to my two-year old iPhone 4. The 4S can last much shorter. I’m not sure what I can do with the 4S?

I am having the exact same problem with my iphone 5.
I took it back to the Apple store 2 days ago and they gave me a new one, but they told me not to restore it from backup cos if something (an app) is corrupted it will happen again. The only thing they could keep was my contacts cos they did something there that allowed them to transfer them to the new phone. I went home, and downloaded only ONE app (facebook), and guess what - THE PROBLEM IS STILL OCCURING ON THE BRAND NEW PHONE! It is driving me insane as I cant get through the day without my phone.
Really hoping someone has a fix that will work

I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

Burakymz for information on how to resolve the connection error preventing your membership from being authorized please see Sign in, activation, or connection errors | CS5.5 and later.

Extended our online number 4 days ago but still no...

I extened our online number a few days ago, but other people are still telling us that our number is not showing up correct and it is in fact a different number all together showing up on their caller id. I thank you in advance for any help.

Me too, where the hell is the tec support, cannot find a phone number or email! very frustrating!

I cannot download photos from my digital camera to Iphoto (version '09). I have been able to successfully do this up to 4 days ago but not yesterday. My camera/device is recognized in the Source List but photos won't download for me to import to library.

I cannot download photos from my digital camera (via a cable) to Iphoto (version '09). I have been able to do this successfully up til 4 days ago but not yesterday (Dec. 25th). My camera/device is recognized in the Source List, but when it tries to download the photos, all I get are the words "Loading Photos" in the area where the thumbnail pictures usually display. The little "gear" symbol next to the words but it just goes round and round. Nothing ever downloads, and instead of showing me how many pictures there are to import it just says "No photos". So therefore I cannot import the photos to my library since they won't even download.
I was getting an error message a few days ago that my Iphoto library was getting full, so I emptied my trash in both Iphoto and on my computer. I had this same problem back in October and emptying the trash and getting rid of some photos did help (can I really be using that much storage space for the pictures?). But it didn't help this time.
Any suggestions as to what to do to solve the problem? I would try taking the SD card out and inserting that into the slot on the computer to see if I could load pictures that way; but the last time I did that, they wouldn't load. Not sure if I lost pics from the disc or not.
Thank you,
Novice50

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

HT1926 Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced

Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I have an apogee ensemble that I am using with Logic that was working fine 2 days ago but now it is seeing the apogee but giving me a conflict era and I can't get sound through my mixing board. What could be causing it, I haven't changed any settings

I have an apogee ensemble that I am using with Logic that was working fine 2 days ago but now it is seeing the apogee but giving me a conflict era and I can't get sound through my mixing board. What could be causing it, I haven't changed any settings

OK, but in my ipad, the apple id i have in itues is already the one iwant to have, but th one i used to sin in for i-coud is the other one. Any tip as to how to change the apple id for icloud and any idea how to know what apps i bought with the other apple id so as to delete them from my ipad to avoid being asked to enter another apple id every time they get updated? thanks!

Have a iPhone 4 and I was trying to play my music out loud and when I tried it wouldent play. It said i still have headphones in it, but I don't. When I do put headphones in, the music does play!

I have a iPhone 4 and I was trying to play my music out loud and when I tried it wouldent play. It said i still have headphones in it, but I don't. When I do put headphones in, the music does play! I need help!

Try a hard reset:
Hold the home button and the sleep/wake button down at the same time. The phone will turn off and then the apple logo will appear. As soon as you see the apple logo release both buttons.
If the issue remains check the headphone jack to see if the water indicator has been set off. if it has you will see a red/orange spot inside your headphone jack and would mean you have water damage and would need the phone to be replaced.
Last option would be to back up your phone and restore to factory settings to determine a software or hardware issue.

I have paid full membership 3 days ago but when i tried to open AI, PS and ID it still prompt me to enter serial no. I have talked to like 3 different customer service but still no solution and they kept asking me to wait. Someone told me to alter the hos

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