I have photo 12--I understand i get 90 days on line support-  I am away for weeks at a time. Can the 90 days begin after my first support chat ?

I have photo 12--I understand i get 90 days on line support-  I am away for weeks at a time. Can the 90 days begin after my first support chat ?

It's 90 days from product activation.

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  • I have Norton 360 & I suddenly am getting popups on Mozilla, they are filthy adds for pornography sites. How can I stop this?

    I run norton 360 for my protection program & use your mozilla browser. Recently, I keep getting pop ups after I open the browser & I exit out of them, then I routinely clear history & tracking cookies, etc... I ran updated full scan, but keep getting these filthy pop up adds for pornography sites, which we DO NOT visit here. It is only me & my young daughter here & she has her own laptop & does NOT use the desktop. HOW do I stop this filth? Thank you very much!

    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • Safari and firefox stop working after a few minutes of browsing, regardless of what site I'm on. I have to restart my computer to get internet access again but it only works for a few more minutes, then I have to restart again. Please help!

    Safari and firefox stop working after a few minutes of browsing, regardless of what site I'm on. I have to restart my computer to get internet access again but it only works for a few more minutes, then I have to restart again. I don't get a spinning ball, it just stops working at whatever page it's on. I can close the program just fine but when I re-open it, either safari or firefox, it freezes trying to load the hompage. This started a few days ago after trying to stream a movie on my computer. I'm on a Mac Air OS X Version 10.6.8 and have downloaded all updates. When I go into finder, it says I have over 80 gigs available. Is there some other memory cache that I need to check? Thanks so much for your help.

    ejwoodall wrote:
    It's not a router problem as I explained in my post. If it was a router problem then I wouldn't have the problem everywhere I go. It is an issue with the software.
    Then I guess the millions of people running 10.5.7 with no issues are just hallucinating that their machines are working fine?
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    The single best diagnostic you could do is take your system running 10.5.7 to an Apple Store, and try using their in-store network.
    If your machine performs flawlessly, it may be a router issue.
    If your machine has connectivity issues there, it may be a hardware problem with your machine.
    There have been numerous people in multiple threads over the years who swore that an update was buggy because things used to work, but returned later to sheepishly admit that they took their machine in, a problem was found and fixed, and now their Mac works flawlessly with the newer software.
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  • I have photos in a DVD. In order to visualize them in iPhoto, must I necessarily import them? Can't I see the pictures from the media without importing? If not, is there any application with this functionality? I dont't like pre-visualization for photos.

    I have photos in a DVD. In order to visualize them in iPhoto, must I necessarily import them? Can't I see the pictures from the media without importing? If not, is there any application with this functionality? I need an app that allows me to navigate through the photos without selecting all of them. I realy dont't like pre-visualization for photos...

    In order to visualize them in iPhoto, must I necessarily import them?
    iPhoto is a Database. Before it can work with any data it must be imported to the database, so yes it is necessry to import them.
    Can't I see the pictures from the media without importing?
    See above.
    If not, is there any application with this functionality?
    Hundreds. Any image viewer will do the job. On your Mac the Finder has QuickLook and there is the Preview app as well. Online you can download any of these:
    http://www.macupdate.com/find/mac/image%20viewer

  • I have an iphone 4, need to get to cellular network data, it will only go as far as cellular on the phone, I have straight talk service. Please help! I cannot send or receive pics!

    I have an iphone 4, need to get to cellular network data, it will only go as far as cellular on the phone, I have straight talk service. Please help! I cannot send or receive pics!

    Is there any chance that you must have it in the package of your provider as an option?

  • Both my daughter and I have iPhones. How do I get my daughters number off my iPad permanently? I don't even want the option to use her number for iMessages.

    Both my daughter and I have iPhones. How do I get my daughters number off my iPad permanently? I don't even want the option to use her number for iMessages.

    For starters, you should not be using the same Apple ID. Are you?

  • Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing!

    Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • How can I set a passcode that is only required at certain times of the day. Ie: my child needs access for school use, but don't want her playing iPad in the middle of the night. I cannot identify a way to have the iPad turn off or require a password

    I cannot find a way to enable my child's iPad to require a passcode only at certain times of the day.
    Yes I have used the clock/timer/ countdown - great to restrict how many minutes of iPad usage they get a day.
    But as my child requires the iPad in school for class lessons the usage at school varies maybe 30 mins 1 day and a few hrs on other days
    I want the ability to say set the iPad to not work between say 7pm and 7am, ( unless a passcode is entered) so my child isn't playing games on it in the middle of the night...
    Apple I cannot see anything in the settings that performs this function
    Help

    You can Remote Lock his iPad with Find My iPad using a computer at whatever time you like.
    http://support.apple.com/kb/PH2700
    Note: The iPad may be disabled if he tries the passcode too many times.

  • I have opened two versions of Firefox (v3.6.18 and v3.5), v3.6.18 is my default browser. The problem comes after an attempt to open a HTML file.

    I have opened two versions of Firefox (v3.6.18 and v3.5), v3.6.18 is my default browser. The problem comes after an attempt to open a HTML file. An error appears: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." Why wouldn't it just open on my default browser? Thanks for the help!

    A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
    See [[Firewalls]] and http://kb.mozillazine.org/Firewalls
    http://kb.mozillazine.org/Browser_will_not_start_up

  • I 4 is hanging multiple times during the day. have reset, reinstalled IOS7, the prob persists. taken to the pphone to the service centre. they reset it too. the problem stands. whatr to do next???

    i 4 is hanging multiple times during the day / restarting. i have reset, reinstalled IOS7, the prob persists. taken to the pphone to the service centre. they reset it too. the problem stands. whatr to do next???

    Hi Suzy Q,
    I can send and receive calls.
    I get "messaging stopped" when doing a lot of texts.
    Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid  on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
    When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
    It runs slow.
    I have 5 apps on here. I should be able to have a  lot of apps on here, and play music, and have files, and...and....and.
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    When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
    I get VZWAVS has stopped. (not sure if those are the right letters)
    The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
    I get a black screen on occasion.
    sometimes the proximity sensor doesn't work.
    sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
    I soft reboot often--turn it off wait a bit and

  • My mac air is re-starting several times during the day, anyone have any idea what I can do to fixed it

    My mac air is re-starting several times during the day, anyone have any idea what I can do to fixed it?

    I was having this problem while still using Mavericks -- it started after a Mavericks update last spring.  During the initial Yosemite beta runs over the summer, it seemed to be fixed, but after the official launch in October, I had all sorts of problems keeping connected.  Its gotten a little better, but still happens to at least one of my devices every day.  Weird that we still cannot figure out why the connection keeps dropping on some devices, but not others, and then the next day, one of the devices that didn't disconnect the previous day will disconnect, but the ones that did disconnect, stay connected.  It's just sloppy, poorly written software for technology that isn't working the way it should.  If you turn off Continuity and Handoff on all your devices, you will probably see that everything stays connected.  With those turned off on all devices, TC stayed connected to everything for over a month.  The day I turned Continuity back on, all the problems started again.  It had something to do with the bluetooth version being used, the wifi routine, and Apple's AirPlay technology not quite getting along with each other.

  • My phone goes off in any time of the day and the only way to get it back is through pressing and holding of Home and Sleep button together

    Like I said in the subject line:
    My brand new iPhone 4S/32Gb goes off in any time of the day and the only way to get it back to live is through pressing and holding of the Home and Sleep button together for 5-10 seconds.
    Does anybody have that kind of problem as well?
    Thank you.

    I restored it on I tunes as well did something on the phone. The lastest seems to have helped it but I haven't used it much yet!  Thanks for the help & I'll let you know!

  • I recently purchased FaceTime from the Application Store. After approx. ±10 meg, the application resets and starts downloading again. I have tried to download it at different times of the day but with the same results. I have been in contact with Apple su

    I recently purchased FaceTime from the Application Store. After approx. ±10 meg, the application resets and starts downloading again. I have tried to download it at different times of the day but with the same results. I have been in contact with Apple support and have tried different options with the same result. I cannot download a new Version because in my Purchased List the applicaiton (FaceTime) is still there, and because I have halted it it tells me to resume. I can’t, because the same thing is going to happen. I have tried all the various troubleshooting tips supplied by my ISP and also Apple Support with no luck. I am currently working on a IMac OS 10.6.7. Has anybody got any ideas? Any suggestion would help. Thanks

    Amol Soni wrote:
    As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
    Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
    Good luck with your appointment.
    Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
    The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
    AC

  • We have always used one iTunes account and I want to crate a new account for my daughter.  What is the best way to go about this and will she need to download free apps again?

    We have always used one iTunes account and I want to crate a new account for my daughter.  What is the best way to go about this and will she need to download free apps again?

    Not going to happen the way you want it to.
    When you add a gift card balance to the Apple ID, it's available for the Apple ID.
    Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

  • HT201250 I've been working on a newsletter and have the final version. But I wanted to check something in a version I did last week. If I choose the day in Time Machine, is there any way I can view that document without "restoring" it to replace the final

    I've been working on a newsletter and have the final version. But I wanted to check something in a verssion I did last week. If I choose the day in Time Machine, is there any way I can view that document without "restoring" it to replace the final version?

    You can drag and drop a file from TM to the desktop.
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