I have Photoshop 4.0.  I use Windows 7.  Photoshop keeps crashing.  Is there an update or a fix?  Th

I have Photoshop 4.0.  I use Windows 7.  Photoshop keeps crashing.  Is there an update or a fix?  Thanks.

Is your windows 7 a 32 or 64 bit operating system?
Do you have the photoshop 4.01 update installed?
What is the size and free space of the drive that you installed ps 4 on?
How much ram does your computer have?
If you right click on the ps 4 shortcut and choose Run As Administrator, does that make a difference?
Under File>Preferences what are the settings under Plug-ins & Scratch Disk and Memory & Image Cache?
Sorry for all the questions, but ps 4 was made well before windows 7, so it's not as easy to tell what might be wrong.

Similar Messages

  • TS3173 I have mac book pro and recently bought mountain lion online i then used bootcamp to upload windows 7 now i have no sound when i use windows what can i do to get sound.

    I have mac book pro and recently bought mountain lion online, i then used bootcamp to upload windows 7 now i have no sound when i use windows what can i do to get sound.

    Install the required Windows drivers: Boot Camp Support Software 5.0.5033. Download this link preferably from Windows. Otherwise, download onto a FAT formatted USB disk from which you can copy to your Windows system.

  • I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8

    I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.

    I am running Windows 7 64 bit ultimate and have the same problem.  My hard drive crashed, installed a new one and then reinstalled CS5 extended.  Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i.  The message also tells me I am not eligible for the update.  I am... and I cannot open my files and I could before.  I can find nowhere to contact Adobe to tell me how to proceed.  My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not.  If that means anything.

  • Im using window vista and i've downloaded the new update but cant find it anywhere on my laptop?

    im using window vista and i've downloaded the new update but cant find it anywhere on my laptop?

    I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
    I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

  • I have downloaded Lightroom5 and Photoshop CC2014 last week. I'm trying to transfert a photo from Lightroom to Photoshop for treatment but Photoshop keep crashing.

    I have downloaded Lightroom5 and Photoshop CC2014 last week. I'm trying to transfert a photo from Lightroom to Photoshop for treatment but Photoshop keep crashing. What is the problem?

    I have downloaded Lightroom5 and Photoshop CC2014 last week. I'm trying to transfert a photo from Lightroom to Photoshop for treatment but Photoshop keep crashing. What is the problem?

  • HT4528 I have an IPhone 5 and the bluetooth will not stay connected with my 2011 Chrysler 200. I was told by Chrysler service department that it is a problem with the IPhone 5. Is there an update or a fix so i can use the bluetooth in my vehicle?

    I have an IPhone 5 and the bluetooth will not stay connected with my 2011 Chrysler 200. I was told by Chrysler service department that it is a problem with the IPhone 5. Is there an update or a fix so i can use the bluetooth in my vehicle?

    Iran uses GSM, so the iPhone 5 will work.  It is already unlocked.  Just put local Iranian SIM in phone. 

  • I have radeon hd 6700 graphics card yet photoshop keeps crashing and say its not supported

         I don't know why but for some reason photoshop keeps crashing and tells me to go to some webpage because i keeps saying i don't have 512mb of ram but i have 1 gb.  I don't have a clue on how to fix it.

    Hello! you might have another graphic card that is not disabled. Could you please post the contents of Help>System info... so that we can help you troubleshoot it?

  • Creative cloud photoshop keeps crashing at start up any ideas why?

    creative cloud photoshop keeps crashing at start up any ideas why?

    SOLUTION:
    Navigate to
    C:\Program Files\Adobe\Adobe Photoshop CC 2014
    Locate sniffer.exe and rename it ~sniffer.exe
    SOLVED
    This solution was offered by Adobe chat support, after a very long and fruitless exchange. Apparently, the support tech finally asked around, and someone else in the room gave him the correct answer.
    Adobe: I understand you are unable to launch Photoshop CC 2014 as getting error Adobe Photoshop CC 2014 has stopped working on your Windows 7 computer, is that right?
    Me: Correct
    Adobe: Thank you for confirming the issue.
    Adobe: I will be glad to help you with this.
    Me: PS goes through initialization, then quits
    Adobe: Please click on start Button and type Event Viewer and open Event Viewer Window.
    Adobe: Once you have it open, let me know .,
    Me: Done
    Adobe: Now please expand Windows Logs option and select Applications.
    Me: Done
    Adobe: You will get Notification on right as Error , Warning, Information
    Adobe: Please check if you have any Error Notifications.
    Me: Yes
    Adobe: If yes, please double click on Error Notification and check if it is for Photoshop
    Adobe: If yes, please copy the information and paste on this chat.
    Me: Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
    Me: + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-08-20T19:17:45.000000000Z EventRecordID 10827 Channel Application Computer Dans-8760w Security - EventData Photoshop.exe 15.1.0.148 53d97a8f atiocl64.dll 2.3.451.0 4cfd9adc c0000005 0000000000074fd0 1f40 01cfbcab67609480 C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll a97d921d-289e-11e4-8e7d-e4115b508a14
    Adobe: Thank you for the information.
    Me: It's an AMD HD 6700 display
    Adobe: It seems there is an issue with your Graphic Card Drivers.
    Me: Well, yes
    Me: But only with PS CC, so the problem is with PS
    Me: I've updated the drivers
    Me: This seems to be a common problem
    Adobe: Please click on Start Button and type Device Manager and open Device Manager
    Adobe: Once you have Device manager open, let me know
    Me: Done
    Adobe: Now please expand Display Adaptor option and right click on  AMD HD 6700 and Select Properties
    Me: OK
    Adobe: Then click on Drivers Tab
    Adobe: Click on Disable
    Adobe: Click on Okay
    Adobe: Once you click on Okay, it will change your Screen resolution
    Me: You bet it did!
    Adobe: Now please launch Photoshop CC 2014 and let me know if you are able to launch Photoshop CC 2014 or getting same error.
    Me: Error not happening
    Adobe: Are you able to launch Photoshop CC 2014?
    Me: Yes
    Adobe: It means, issue is with Graphic Card drivers.
    Me: Yes, I knew that
    Adobe: I suggest you to contact Graphic Card drivers and check if you can re-install the drivers and use Photoshop CC 2014 with the Graphic Card
    Me: SO... PS CC 2014 is incompatible with the AMD drivers?
    Me: I've installed 4 versions already. I'm running the latest beta now
    Adobe: Could you please provide me with Full name of the Graphic Card?
    Me: AFAIK, PS CC2014 is the only program that causes this error
    Me: AMD Radeon HD 6700
    Adobe: Dan, issue is due to the Drivers, which are not compatible with Photoshop CC 2014.
    Adobe: You may be able to use other products, however if drivers is not compatible with Photoshop CC 2014, you will not be able to use them with Photoshop CC 2014
    Me: I think that you have that backwards. PS CC2014 is not compatible with the drivers. It is the only known program to have this problem. Well documented.
    Adobe: Please contact Graphic Card provider and check for the drivers or re-install drivers and check.
    Me: I did, and they blame Adobe
    Adobe: Okay
    Adobe: Photoshop CC 2014 is not compatible with the drivers you have for the Graphic Card, there might be issue with drivers.
    Adobe: We have checked with the error logs as well., it show  Fault Module Name: atiocl64.dll 
    Me: Again, PS CC 2014 is the only known program to clash with atiocl64.dll
    Adobe: I can suggest you to check if you can use the product from new Account and use the product or check with Graphic Card provider for the drivers or a proper installation for Graphic Drivers.
    Me: Again, I've done all of that
    Me: They blame Adobe, and frankly, they are correct. The problem only happens with your product
    Adobe: Please use different Graphic Card on your computer and check if you can use it with Photoshop CC 2014.
    Adobe: You can follow below link to know more about supported Graphic Cards.
    Adobe: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
    Me: Can we elevate this to the next level, please?
    Adobe: We have disabled Graphic Card drivers to check if you can launch the product and you were able to launch the product without using the Graphic Drivers.
    Me: Yes.
    Me: So PS CC 2014 will not work with this card?
    Adobe: Issue is with Graphic Card drivers, we can use Product with graphic Card
    Me: So PS CC 2014 will not work with this card?
    Adobe: Photoshop CC 2014 is compatible with AMD/ATI Radeon, 6000 series.
    Adobe: However you have issue with Graphic card drivers.
    Me: No, Adobe has an issue. And I have an issue with Adobe.
    info: Your chat transcript will be sent to [email protected] at the end of your chat.
    Me: And I'm not the first person to report it, either
    <long pause>
    Adobe: Please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014
    Adobe: Locate sniffer folder and rename it ~sniffer.
    Adobe: *Locate sniffer file and rename it ~sniffer.
    Adobe: Before that, please re-enable your Graphic Drivers as well.
    Adobe: Once you done that, let me know.
    Me: No such folder. sniffer.exe is present, however
    Adobe: *Locate sniffer file and rename it ~sniffer.
    Adobe: Please rename  sniffer.exe to  ~sniffer.exe
    Me: Done
    Adobe: Just to confirm, if you have re-enabled your Graphic Drivers?
    Me: Yes
    Adobe: Now please re-launch Photoshop CC 2014 and check if you can launch it or same error.
    Me: No error. Program loads and runs.
    Adobe: Please close and re-run the product and check,
    Adobe: * I mean, close and re-launch
    Me: No error. Program loads and runs.
    Adobe: Okay
    Adobe: Sniffer file is related to Graphic Processor from Photoshop CC 2014.
    Adobe: You can keep it renamed and use the product.
    Me: What does sniffer.exe do and can I run PS CC 2014 without it?
    Adobe: You will be able to use the product without any issue.
    Me: I'm sorry that I had to push you for a solution
    Adobe: However I will suggest you to re-check with Graphic Provider and see if they have any drivers which you can use with Photoshop CC 2014, since issue is related to the Graphic Processor.
    Me: As of yesterday, they did not
    Adobe: I am sorry for the Inconvenience.
    Adobe: Is there anything else I can help you with?
    Me: No, thank you. Hopefully, the problem is resolved.
    Adobe: You will be able to use  the product, if any issue contact us back, we will check and help you accordingly
    Adobe: You are most welcome.
    Adobe: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
    Adobe: Thank you for contacting Adobe. Good Bye.

  • CS3 Photoshop keeps crashing

    Not having the best of luck with Adobe support(web support tells me to seek voice support, voice support advises me to seek web support, and the loop continues) so I hope someone here has an idea of what I need to do since I'm just about ready to can these programs!
    This is on the CS3 Web Premium suite. Everything worked fine until recently when opening two images in Photoshop causes the program to crash. It doesn't matter what the size or the format of the images are. Even trying to start a new image with one open will crash it. Now its spreading to my Dreamweaver and that program will let me open as many files as I want, I can sync with the web server, and I can edit text IF I don't highlight it. Selecting an image, highlighting text, and trying to change stuff in code all causes Dreamweaver to crash and close exactly like Photoshop does.
    I have uninstalled and reinstalled 3 times already and these are the only programs giving me issues as Fireworks, Illustrator, Acrobat, Flash, and all my other programs work perfectly. I have also used CS3Clean after one of the uninstalls and still had no luck. On a side note, neither of the programs tell me why they crashed, I just get a dialog to send an error report.
    **EDIT** Forgot to add system specs:
    XP SP3
    Core 2 Duo 4400
    4GB RAM
    250GB system drive @ 24% capacity
    500GB mirrored working drives @ 83% capacity
    The system drive and the working drives have been checked for consistency and passed.

    Alright, thank you for the tips.
    To elaborate on my situation:
    Photoshop:
    I am not running 2 versions, I used adobe updater to upgrade from version 10.0 to 10.0.1
    OS:
    I didn't downgrade, sorry for the confusion, I tried to run photoshop on both 10..5.2 and 10.5.3 and they both cause the same problem.
    I also tried disk repair; and permission repair as well as a complete reinstall of the os.
    Drivers:
    Latest wacom drivers are installed, photoshop seems to be stable without the drivers when the tablet is recognized only as a mouse; not a pressure sensitive device.
    No font damage detected; clean photoshop preferences did not seem to matter as I was running on a clean install, both OS and Photoshop wise.
    All read / write permissions are on because I am running in administrator mode.
    Current status:
    Running OSX 10.5.4
    Photoshop 10.0.1 (updated via adobe updater)
    Wacom 608-2 drivers on an intuos3 tablet
    Photoshop keeps crashing when using the tablet with drivers installed; usually when trying to paint.
    Thanks so far; more suggestions etc are welcome.

  • Help! my cs4 photoshop keeps crashing everytime i click on the icon to open it my computer\

    help! my cs4 photoshop keeps crashing everytime i click on the icon to open it my computer goes to a blue screen. i  am working on a windows 7 platfrom on a s seris laptop

    And what does the bluescreen denote as the "fault module"? What do all those cute numbers say? check your Windows Event Viewer for the exact cause.
    Mylenium

  • HT6114 I have upgraded to OS X Mavericks and my MacBook keeps crashing and my numbers and pages programs will not open as they are being updated continuously.

    I have upgraded to OS X Mavericks and my MacBook keeps crashing and my numbers and pages programs will not open as they are being updated continuously

    The next time the crash happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t  post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

  • I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this

    I just reinstalled Photoshop CS5 on my laptop but it keeps crashing upon startup. How can I fix this?

    Check the last two threads in this discussion: http://forums.adobe.com/thread/642566
    If this did not help, I'd encourage you to try posting on the Photoshop forum: http://forums.adobe.com/community/photoshop

  • Photoshop keeps crashing...saying an attempt was made to load a program with incorrect format.  Can anyone help?

    photoshop keeps crashing...saying an attempt was made to load a program with incorrect format.  Can anyone help?

    You can
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • My free trial of photoshop keeps crashing on me, what can i do to stop this from happening?

    My photoshop keeps crashing how can i stop this?

    Please read these and proceed accordingly:
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
    http://forums.adobe.com/docs/DOC-2325

  • I have Photoshop CS2 but I had to get my computer fixed which means I lost it..when I try to download it from the website it stops at 173of340...I have my original cd is there anyway I can use it and put in a different serial number

    I have Photoshop CS2 but my computer crashed on me which means I lost it..when I try to download it from adobe web site it stops at 173/340...is there anyway I can use my original CD and then  use a different serial number

    No, you have the web site version because this applies:
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    The rest we cannot know. You have not provided any system information or details like what browser you use, so nobody can help you with your technical issues.
    Mylenium

Maybe you are looking for