I have photoshop cc. Now I see an offer for lightroom and photoshop for a lower price. Can I subscribe to that service instead of just photoshop cc?

I have photoshop cc. Now I see an offer for lightroom and photoshop for a lower price. Can I subscribe to that service instead of just photoshop cc? I currently pay $19.95 for just photoshop.

Ron , You need to contact Adobe Customer Support, then cancel current Photoshop single app subscription and then subscribe to Creative Cloud Photography subscription -$9.99 , it includes both Photoshop as well Lightroom and lightroom mobile apps.

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I have so called photo subscription for lightroom and photoshop. How can I get new version of lightroom?

I have a 9.99 subscription for lightroom and photoshop. I only use lightroom and would like to try new version 6, which I think I should be eligible under subscription plan. I can't figure out how to upgrade my existing copy. Creative Cloud doesn't offer this option.

Hi Zeljko Dakic,
Kindly try the below mentioned link.
Digital photography software | Download free Adobe Photoshop Lightroom CC trial
If you are not able to see Lightroom try out the below mentioned steps.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
https://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
Thanks,
Atul Saini

I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more

I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more
Any solution ?
I'm using iOS 6.1.2 IPad 3
Regards

I have also noticed the same "problem". I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.

Lightroom opens up to "trial expired." I have to sign in every time I open both Lightroom and Photoshop CC

Lightroom opens up to "trial expired." I have to sign in every time I open both Lightroom and Photoshop CC. What is the cure?

Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha

I am subscribed to Photoshop only and I want to know if I can change my subscription to have your new offer of Lightroom and Photoshop together for the same price I am paying for Photoshop alone?

I am subscribed to Photoshop only and I want to know if I can change my subscription to have your new offer of Lightroom and Photoshop together for the same price that I am paying for Photoshop alone?

Contact sales support by web chat. They can cancel your current subscription and transfer you to the new one if you are within certain criteria. Otherwise you may need to wait until your subscription runs out and then sign up later.
Mylenium

I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...

dear jeff,
its both the newest versions downloaded at adobe.com <http://adobe.com/>
after testing i signed the contracted and i am paying
the mail with the serial number got lost
both apps are working on my imac
now the should be installed on my book
there are no informations in creative cloud about my problem.
Am 04.03.2015 um 22:41 schrieb Jeff A Wright <[email protected]>:
I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7252990#7252990>
Berndh38291059 what version of Photoshop and Lightroom are you installing? Do you receive any specific error messages?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7252990#7252990 and clicking ‘Correct’ below the answer
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Bernd Hoff
Fotoproduktion
Stoffeler Str. 26
D- 40227 Düsseldorf
+49 211 37 05 14
+49 171 642 42 07
[email protected]
berndhoff.de

Question. CC for Lightroom and Photoshop and, in say 5 years or so, become inactive.

What access would I have to my photos if I sign up for CC for Lightroom and Photoshop and then become only an occasional user. Will I still be able to find my photos using Lightroom? Will I be able to search for photos using keywords? Will I be able to see metadata?
Thanks.
Fritz Schafer

Dave Merchant wrote:
If you stop subscribing, the software stops working.
This aspect is indeed going to be a rude awakening for many users some day.

HT204053 i use one apple id for icloud and one for itunes and now it wont let me since i reset my phone now i up graded to iphone 4s still the same problem

please help me fix this problem I have one id for icloud and one for itunes that i share with my husband

If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I bought 4 apps 1. the sims 3 for £4.99 2. fifa 14 premium pack for £2.99 3. plauge inc for 99p and monopoly for 69p i bought a £15 app store voucher and i only have £1.66 left but i should have £5.34 left please help me

i bought 4 apps 1. the sims 3 for £4.99 2. fifa 14 premium pack for £2.99 3. plauge inc for 99p and monopoly for 69p i bought a £15 app store voucher and i only have £1.66 left but i should have £5.34 left please help me

Three possible causes:
- You got charged twice. On a computer go to iTunes Store>View Account>Purchase History and see what you got charged for
- Maybe the difference is due to tax. Again the Purchase History will list the total price including tax for each purchase.
- You had a negative balance (you owed money) before you redeemed the card.
If problems contact iTunes:
Contact iTunes

How can I have one "family" Apple ID and two icloud accounts one for me and one for the wife?

MacVirgin!Just got new Air and iMac (iphones on the way). How can I have one Apple ID but two iCloud accounts (one for me and one for my wife)? I have set up one iCloud account and am attempting to share contacts between iMac, iCloud and Air, however iMac and iCloud are not in sync? I must be missing something very simple.

ok. I set up the imac and Air with one user account. this was used to activae iCloud on both machines and I have now se up one iCloud account and managed to share calander and contacts between the two. Ultimately both me and my wife will have an iphone and we wish to share calenders and contacts. We both also use the imac and air on one user account. It looks like I need to set another user account then activate iCloud in my wifes Apple ID

I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

Payment made for lightroom and photoshop joint package, still prompted for serial number

payment made for lightroom and photoshop joint package, still prompted for serial number which I have not been given. what do i do next?

Hi ,
I think you have downloaded the program directly from adobe. As you have the Photography plan, then you have to download this from Creative Cloud Desktop then they will be activated through with your email address. Then it will not ask for serial number.

I m trying to import some picture from my iphoto library but element 12 don't show me the iphoto dialog box , as I can see on my classroom book and in many tutorial.any one can help please

I m trying to import some picture from my iphoto library but element 12 don't show me the iphoto dialog box ,where i choose what i want to import, as I can see on my classroom book and in many tutorial.any one can help please ? thanks

I have the same problem... but the photo library is neither on my iPhone or my Computer!! Please help.. its taking too much space.

I was changing my desktop screen saver in system preferences screen protection. Now it says it is "Loading Images" and won't stop. The Colourful wheel goes around for ever and It does not stop. Can anyone help me?

I was changing my desktop screen saver in system preferences>screen protection. Now it says it is "Loading Images" and won't stop. The Colourful wheel goes around for ever and It does not stop. Can anyone help me?

Welcome to the Apple Support Communities
I have seen a lot of cases like your issue, and it's easy to solve.
First, open Disk Utility, select Macintosh HD in the sidebar and repair permissions. Sometimes, a permission can be damaged and it makes that an application doesn't work properly.
If that doesn't work, open Finder, select Go menu > Go to Folder, type ~/Library/Prefereces, delete "com.apple.desktop.plist" and "com.apple.systempreferences.plist" and restart

Hi all. i have adobe PS cc and i want to upgrade to PS and lightroom. How do i go about this without haveing to pay for both and paying the one combined price? thanks

hi all. i have adobe PS cc and i want to upgrade to PS and lightroom. How do i go about this without haveing to pay for both and paying the one combined price? thanks

You should talk to Adobe Support thru chat or by phone when they are available (Not usually on weekends) as they might be able to help arrange the change without any cancellation penalties.
Phone/Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Otherwise what you would normally do is first consult the following page to see what you can do on your own
Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
and then if necessary cancel the current plan (penalties being possible) and subscribe to the new one.
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I have photoshop cc. Now I see an offer for lightroom and photoshop for a lower price. Can I subscribe to that service instead of just photoshop cc?

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