I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file.

I have photoshop CS4 with the newest update. I'm a photographer and just purchased the new canon 7d mk II. Today, I shot some photos on raw but am unable to pull them up in photoshop. A window pops up saying "photoshop cannot recognize this type of file. The thumbnails are white with a blue and white CR2 on them. Please help.

Adobe Camera Raw 5.7 is the latest for Photoshop CS4 Adobe - Photoshop : For Windows
The problem is that your new camera is supported by ACR 8.7 and only Photoshop CS6 and up supports this version.
So if you do not want to buy CS6 or subscribe to the $10/month Photography Program, you have to convert the CR2 files to DNG to work on them. Your original CR2s are untouched in the process, you just can't directly edit them in CS4, only the DNGs.
Maybe Canon offers editing software for their CR2s, but CS4 is not going to be updated and there is no way around that.
It's not what you want to hear, but that's the situation so far.
Maybe Elements or Lightroom has updated raw support for your camera, so I encourage you to visit those forums and ask.
Gene

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