I have Photoshop CS5. It Keeps crashing and shutting down my computer, a MacBook Pro OS X 10.6.8.

Photoshop CS5 shuts down my computer whenever I use the marquis tools or eraser, or copy and drag something.

I just disabled open GL and went back to work on the thing that has been behind the latest crash - and it did not crash this time. So, I am guardedly hopeful, but might be back. Regardless, thank you for your advice.

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Photoshop CS5 has stopped working and shuts down

I purchased Photoshop CS5 in March 2011 and after trying to install software I was unable to do anything in Photoshop without getting the following error message: "Adobe Photoshop CS5 has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I was unable to open any psd file or new file withouth that error message. After you close that error message window, Photoshop immediately closes down. I had someone from Adobe remotely fix this problem. Now it is appearing again and I am unable to use the program. I need help with this. Please.

There's a similar discussion on this thread that could help you: http://forums.adobe.com/thread/633937

My adobe elements keeps crashing and shutting down. How do i reinstall the software

cross posted
I have elements 9 - old program. It suddenly stopped working. How do i reinstall? I have the serial number. Thanks. I got a deadline tomorrow would really appreciate help.

reset your preferences -
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have Photoshop CS5.5 Design Premium and need to open Nikon NEF files

I have Photoshop CS5.5 Design Premium and need to open Nikon NEF files.
I just downloaded the plug in for CS5.5 and it does not work. I put the Camera Raw.8bi file in the correct location as specifiec in the "read me" file.
Can someone guide me on how to do this, adn make it work?
Thank you.
Jay

so far no luck.
I ran DNG program for Windows (I have Win 8) and ran the menu to convert
the files on the same memory card from the camera.   Of 135 files, the
status column for the first 68 files said "converted," but the for all the
rest, it says "There was an error writing the file."
Of the files that "converted," they do not open, and I get the same error
message as before: "Could not complete your request because it is not the
right kind of document."
So, what a mess.
I get conflicting indications of the version of Photoshop I have. When i
click "About Photoshop in the Help menu, it says CS5 Extended.    The Error
message for the dng files says CS5.1 Extended. Does it make a difference?
I've been at this three hours now. It's a pain.   For many years I had no
problem with NEF files, as I had installed the plug-in as required. This
time it is not working. So I am not new to this.
Jay

Why does Facebook keep crashing and slowing down my phone?

Why does Facebook keep crashing and slowing down my phone? I have the latest updates. It's driving me insane. I want a different phone!!!!

Stankon69,
We understand how important staying in touch via Facebook can be. We encourage you to remove the application completely from your phone and then redownload the phone.
RobinD_VZW
Follow us on twitter @VZWSupport

HT1304 I have many videos that I have purchased thru Itunes, however, when I try to watch them on my computer (pc), Itunes crashes and shuts down.

I have many videos that I have purchased thru Itunes, however, when I try to watch them on my computer (pc), Itunes crashes and shuts down.

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro.

Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro. Any help? Thanks!

I'm surprised that Apple would attempt such a "hack" design... Switching graphics adapters mid-stream is no small task, and I can't imagine that they could ever make it work seamlessly.
Keep in mind that the nature of the complex GPU beast is that graphics hardware doesn't all work the same (or right) and application software has to make decisions about what to do and what not to do, and even when to invoke certain workarounds - or it would never be possible to run on multiple platforms.
Yes, that seems wrong, but it's necessary and it makes developing cutting-edge graphics applications in the real world much more expensive.
The decisions aren't re-made by an application all the time - that would slow things down terribly. Instead, often the run-time environment is characterized at application startup and the features remembered for later use. Modern applications actually even create programs (e.g., shaders or OpenCL programs) to run on specific GPU hardware, and they have to be compiled - something usually done by the application at startup.
Now imagine that someone changes the capabilities of the graphics hardware completely after the application has started - even from one vendor's implementation to another (Intel to nVidia).
Like I said, I'm surprised a reasonable system designer could ever think that swapping GPUs at run-time could be made to work. At least Apple allows you to turn it off!
Does Apple offer any "geek-level" configuration options that can force the use of a particular GPU for a given application? It seems that this could be an automated workaround that would allow a given application to see only one GPU, which is what Photoshop appears to need here.
-Noel

My itunes keep crashing or shutting down.

My iTunes keep crashing or shutting down when I click to open it. It freezes then closes. I've reported the bug and it's still doing it. When I connect my iPhone to iTunes wirelessly it also crashes. I've got all the latest software on my MacBook Pro and iPhone so don't know what it could be? It's so annoying! Please help!

Hello,
Do you use iTunes 10.6 ?
If yes we have to wait for Apple to fix it.
Here's a fix for to that problem.
https://discussions.apple.com/message/17958287#17958287

HT204406 My iMatch is crashing every time is reaches the end of step #2 - checking all the songs in my iTunes library. There are 4,389 songs to match, and when it reaches 4,388 songs checked and matched, it crashes and shuts downs iTunes altogether.

My iMatch is crashing every time is reaches the end of step #2 - checking all the songs in my iTunes library. There are 4,389 songs to match, and when it reaches 4,388 songs checked and matched, it crashes and shuts downs iTunes altogether.

hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

My 4s keep freezing and shutting down apps!

My 4s keep freezing and shutting down apps. Half the time I can't even unlock my phone because its frozen! Anyone else have this problem? This didn't start until I updated the software a few months ago (when they released the iphone5). According to my phone my software is up to date.

PLEASE HELP ......

Every time I try to add a new video to my photo folder...iTunes says it's experiencing a problem and then it crashes and shuts down. What can I do to add video to my photo folders?

Every time I try to add a new video to my photo folder...iTunes says it's experiencing a problem and then it crashes and shuts down. What can I do to add video to my photo folders?

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

Safari crashes and shuts down every time I visit Grays Online. Anyone else with this problem?

Safari crashes and shuts down every time I visit Grays Online. Site usually flicks off in under a minute. Anyone else with this problem?

The website may need more memory than you have available if you are running iOS 5.1.1 on the original iPad. Try some basic troubleshooting steps. Maybe quitting all apps might be the best thing to try.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit ALL apps completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

HT201263 my Iphone 3GS keeps freezing and shutting down, now wont turn on all the way just goes to apple icon. Tried to update and recover but it would get stuck and at about 20% in restore and go no where, waited 5hrs for it to move and nothing. Help?

My ATT Iphone 3GS keeps freezing and shutting down, now won't turn on at all. tried to do an update and restore but it froze in restore at about 20% done, waited 5hrs for it to go, it didn't. Not sure what to do or where to go (ATT or Apple) to get help, how much it could cost? HELP PLEASE!

Did you follow the steps in iOS: Unable to update or restore?

I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board.

I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board. How much will a new battery and motherboard cost and would it be worth it or should I just get a new computer. It was about 300 dollars to get it serviced last week. if it adds up to much past 600 dollars I will just get a new one. THANKS FOR ANY HELP!
P.S During classes today it began beeping in my bag. Like three kind of long steady beeps then a short pause, and when I opened it I couldn't see anything but it was on so I turned it off and back on.

Depends on what options your Apple store offers - if they can do a depot repair (where they send it out), that's around $300 for all parts & labor.
If the store doesn't have that option, a logicboard is around $600, battery $80-$100, from what I've seen.
If they JUST replaced the logicboard, you absolutely should NOT have to pay for another replacement - the replacement is covered by a warranty. If they want you to pay for it, make sure you have a copy of the receipt for the work that was recently completed so you can show it to them. They have no reason to charge you for another logicboard.
~Lyssa

Just reinstalled acrobat 9 extended pro. cannot print to attached printer. brings up window to chose printer. just won't print. actually locks up. have to bring up cntrol panel and shut down operations.

Somehow files in Acrobat were corrupted. had to have cmputer guy delete those before reinstall. reinstalled. I can create a pdf and email it but cannot print to printer. what to do.
Jeff Elliott

Hi Jeff,
Are you having this issue with selected pdf files or with any file that you try to print?
Are you able to print document using any other program?
What exactly happens when you click to 'Print'.
and please let me know what did you meant by "have to bring up cntrol panel and shut down operations."
Regards,
Rahul

I have Photoshop CS5. It Keeps crashing and shutting down my computer, a MacBook Pro OS X 10.6.8.

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