I have Photoshop Elements 10 on a Mac. Adobe offered me an update to version 13. I opted to say yes. And all the options you offered for download were Windows. Worthless. And the ability to contact Adobe help seems really tedious and my next step will sim
I have Photoshop Elements 10 on a Mac. Adobe offered me an update to version 13. So I ordered. And every download option is Windows which is worthless to me. So unless i get a quick solution to convert to a Mac upgrade, i will cancel the purchase via credit card.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
Similar Messages
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I have photoshop cc. Now I see an offer for lightroom and photoshop for a lower price. Can I subscribe to that service instead of just photoshop cc? I currently pay $19.95 for just photoshop.
Ron , You need to contact Adobe Customer Support, then cancel current Photoshop single app subscription and then subscribe to Creative Cloud Photography subscription -$9.99 , it includes both Photoshop as well Lightroom and lightroom mobile apps.
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I had no idea that I needed to use a CD to download my Adobe Photoshop Elements 12 onto my MAC desktop and have already registered the product; how can I now download it? I have tried looking on the web and no luck. Please help me!
You don't need a CD to download anything; just download & install the trial from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements, then activate it with your serial number.
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I have been using Adobe Photoshop Elements on an older Mac...just bought Mac Mini and migrated all my files...but 4.0 Does not work....can I upgrade PSE 4.0 to PSE 13?
Yes, any version of PSE qualifies for upgrade pricing, but if you're in the US you might want to consider running the trial for now and waiting for the black friday specials, when the full version will be a lot less than the adobe upgrade price.
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Photoshop Elements crashed on my MAC and gave me the suggestion to go to Help, then Updates to correct the problem. When I do this the update starts and then tells me to close Elements to continue. I close Elements and continue then get this message - PLEASE CLOSE THE FOLLOWING APPLICATIONS TO CONTINUE - ElementsAutoAnalyzer AND ElementsOrganizerRevelAgent. I have no idea how to close these applications and therefore I am not able to get the updates.
Applications>Utilities>Activity Monitor and you can kill them there.
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I have Photoshop Elements 12 for both PC and Mac (I use both). I have a new camera, Nikon D810. I downloaded the latest version of Camera Raw, 8.8. My D810 is listed as a supported camera model. However, when I try to open a raw photo in Photoshop Elements, I keep getting the message "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. I have tried reinstalling Camera Raw many times, and have tried to open many different raw files in Elements, and still get the same error message. Please help.
How did you try to install ACR 8.8. The only way I know of that works with Elements is to use the Updates Choice on the Help menu.
There are two charts supplied by Adobe that explain your RAW dilemma. This one tells you what your camera needs: http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html This one tells you what version of software you need: http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
In your case, the Nikon D810 needs Adobe Camera Raw (ACR) 8.6 or Lightroom 5.6. (Congratulations on buying a new camera!)
To get to that level with Photoshop Elements, you will need to replace your Photoshop Elements 12 with version 13. Adobe caps ACR updates on version 12 at 8.5.
The most convenient way to get around it without spending any money is to use the FREE from Adobe DNG Converter. Download and install it from here for FREE: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5855&fileID=5890 Once it is installed you can convert your D810 raw files to an Adobe RAW version with the .DNG file extension that most, if not all, versions of the various Adobe software programs can use. That includes old versions of Photoshop, Elements and Lightroom. DNG converter can be used as the tool to move your files from your memory card to your computer, is efficient, will convert in batches and is completely lossless. There is no risk of any image quality degradation or RAW functionality. -
Why I can't find the update menu in the Help menu for Photoshop Elements 10 on my Mac?
Why I can't find the update menu in the Help menu for Photoshop Elements 10 on my Mac?
I can't manually update the saw plug-in either. I am stuck!Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
"Adobe Photoshop Elements editor quit unexpectedly" Mac OS X Yosemite 10.10.3 and Elements 11. photoshop quits and I get this message every time I try and apply a filter to a pic?
Could you please attach the crash report so that we can see what is causing PSE11 to crash.
Meanwhile please try resetting preferences by:
Press Cmd + K > It will open preferences dialog > In genearl tab, click on Reset Preferences on Next Launch
Thanks,
Anwesha -
I have bought Canon EOS 70 D and have Photoshop Elements 12. I need RAw 8.2 and the program has 8.0.
I have tryed help - update and it is searching for hours. Nothing happens. The program is installed yesterday.Are you updating from the Editor, if not go to Expert Mode and click:
Help >> Updates
But check first under the Help menu that you are signed-in - your email address used for you Adobe ID should be visible. You should be able to update to v8.5 -
I have Photoshop Elements 9 and I can't view my RAW images. How can I view them?
you can update your pse 9 and hope for the best, http://www.adobe.com/downloads/updates/ and you can always use dng converter.
or specify your camera so we can determine whether that will help and if you need a dng converter link, indicate your os. -
I have photoshop elements 10 and when I put the 1st disc in it will not load it just launches. I have gone through the step and troubleshooting in the manual but no dices please help.
Hi,
You can download Photoshop Elements 10 from the link below and Install with the serial number,
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Thank you -
I have Photoshop Elements 10. How do I upload all my photos and albums to Adobe Revel?
I have Photoshop Elements 10. How do I upload all my photos and albums to Adobe Revel?
Elements 10 does not have a direct interface with Revel. You can upload from your computer to revel via adoberevel.com, via the revel app if you use Win8 or Mac, or via an upgrade to Elements 11 or 12. (Elements 11 has upload/download ability, Elements 12 has mobile albums that stay in sync)
Pattie -
i'm trying to load photoshop elements 12 on my mac os x and when i click setup.exe i get : You can’t open the application “Setup.exe” because Microsoft Windows applications are not supported on OS X. The premiere elements 12 out of the same box loaded just fine.
An .exe file means you have the windows version. Go get the mac version:
Download Photoshop Elements products | 12, 11, 10
but I hope you have a mac serial number. -
Is the Adobe Photoshop Elements 12 compatible with Mac OS X version 10.6.8?
Is the Adobe Photoshop Elements 12 compatible with Mac OS X version 10.6.8?
The editor will work, pretty much, although you can't easily update the camera raw plug-in. The organizer will not even open.
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Hello. I need help. I use Photoshop Elements 10 on my MAC but it no longer reads discs. Can I download it from the internet with my original package serial number? thanks
Yes, from here:
Download Photoshop Elements products | 13, 12, 11, 10
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