I have photoshop elements 11 installed on my desktop pc, I want to install it on my laptop as well, I read that it can be installed on two systems, but I get a message taht the redemption code has been used by another ID, please help

I have photoshop elements 11 installed on my desktop pc, I want to install it on my laptop as well, I read that it can be installed on two systems, but I get a message taht the redemption code has been used by another ID, please help

A redemption code can only be redeemed once.  It is used to acquire a serial number. The serial number is what you need to activate the installed software.  If you did not keep the serial number when you first installed, you might still be able to find it in your Adobe account online if you registered the software.

Similar Messages

  • My redemption code has been used under another id

    does anyone know how i can find out how to use my redemption code. Its saying its been used under another id

    Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    or
    Contact the vendor who sold you a used code

  • TS3988 My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

    My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

    Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account.  Also, be sure to check your spam/junk folder as well as your inbox.  The email you should receive looks like the image below.  When you get it, click the Verify Now link.
    If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email.

  • Itunes says my digital copy code has been used already.

    Got star trek for blu-ray. It came with a digital copy and a redeem code. However when I entered it on the redeem page in itunes a red message appears telling me the code has been used once and can not be used again. The code is from a fully sealed new copy of teh blu-ray. What should I do? (yeah I know I can just handbrake it but the gift giver was excited about this functionality so I'd like to use it).

    Just wanted to jump in here with a quick update. We are still investigating this issue, but I can assure everyone that if they contact support via the website at http://www.paramountdigitalcopy.com/support/, they will receive a new code for their digital copy of Star Trek for iTunes or Windows Media. However our support team has been very backed up because of the holidays so if you don't get a reply right away, don't panic. We will get to you.
    I have done numerous Web searches for any sign of files available via BitTorrent or other P2P networks that contain working Star Trek digital copy codes, but apart from sites that exploit Google's search engine and generate phony "search results" of their own, I have not had any luck. It is possible this is just an Internet rumor, but we are still checking.
    Please respond to me in this thread with info on which version of the Star Trek set you got that has this issue, so we can narrow the field of possible causes. If you could also throw in any more info about that supposed torrent file (i.e. my brother downloaded it and it has a bunch of codes, etc), please do so.
    Many thanks!
    Stephen Zupan
    Software Quality & Release Engineer
    Deluxe Digital Studios
    Message was edited by: Zoopster

  • TS1424 I am being told that a remember code has been used an this not true. How do I get this resolved?

    I am being told that a remember code has been used an this not true. How do I get this resolved?

    Well you can't fix it without entering a credit card now - or without creating a new Apple ID. If you did not want to use a credit card with your Apple ID, there is a very specific way that you have to create the account. If you don't or didn't follow those steps exactly, you have no choice now but to enter a credit card - or create a new Apple ID without the credit card.
    If you create a new Apple ID, you will also need another email address since you have already associated your current email address to the ID that needs a credit card. You also have to sign out of your ID in Settings>iTunes and App Stores before you can create anothe Apple ID.
    Read this for more information.
    Create iTunes Store account without credit card - Apple - Support

  • I have updated my 4S i phone with ios 8.1.2, while activating i forgot my password, i am able to sign in my apple id in pc but not not able to sign in my i phone and  message- your apple id has been disable for security reasons please help

    I have updated my 4S i phone with ios 8.1.2, while activating my iphone, i forgot my password. I am able to sign in my apple id in pc (manage my account) but not not able to sign in my i phone and  message- your apple id has been disable for security reasons please help.
    my apple id is with extension @ gmail.com but for activation it is mentioned that it is linked with extension of @me.com

    Hi ulhas1frombanihal,
    Welcome to the Support Communities!  Because your account has been disabled, you will need to contact Apple ID account security to straighten this out.
    Contact Apple for help with Apple ID account security - Apple Support
    http://support.apple.com/en-us/HT5699
    I hope this information helps ....
    - Judy

  • TS2446 I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated

    I just got my Ipad and I can not download apps.  I get a message saying my Apple ID has been disabled.  I have reset my password, I can access itunes and icloud but still can not download apps.  Can someone please tell me how to get my ID activated?  TY

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

  • I get a message saying my apple id has been disabled when i try to purchase a movie

    I get a message saying "my apple Id has been disabled. I've tried changing password, other things that was suggested, but still won't let me
    purchase a movie. I can go into my account and edit, but can't purchase? Any ideas?

    Apple ID disabled
    http://support.apple.com/kb/TS2446
    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • When i connect my ipod nano to my computer it does not light up and i get a message saying the usb devive has malfunctioned

    I need some help here as I believe my ipod nano has crashed or something is terribly wrong. When I plug in the usb to my laptop I get a message saying the usb device has malfunctioned. My ipod does not light up. I have tried powering it on manually and nothing works. Help, this is going to ruin my workouts!!!

    I'm not sure what the glitch was, but after I posted the problem, I called Apple and got a rep to walk me through some troubleshooting tips such as holding down the nano power button while plugging in the usb cable....nothing worked. Eventually, they scheduled a maintenance /replacement service.
    I got the box yesterday and was about to put it in for shipping to Apple, when I decided to try connecting it to my laptop one last time. Viola! it started back up again and is currenting syncing as I type. Guess it was just a bad glitch of some sort. Anyone with a similar issue, perhaps you may want to wait a few days and see if it solves the issue.I hope this helps.

  • I have tried to update the operating system on my ipad several times without success.  Each time it reaches 353.2mb of 353.2mb and starts to process the file.  Nothing happens and then I get a message saying the network connection has timed out.

    I have tried to update the operating system on my ipad several times without success.  Each time it reaches 353.2mb of 353.3mb and starts to process the file.  Nothing happens and then I get a message saying the network connection has timed out.  The network is still connected.

    Have you tried temporarily turning off your firewall and antivirus software whilst the download is happening ? A number of people on here have had success downloading it after doing so.

  • I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me?

    I am having problems to run logic pro 9, there is an error display that says I need to set bonjour and that this app serial number has been used by another red user,  could anybody guide me? actually, my computer can't start  since three days ago, could it be the same problem?

    Logic is the APPlication (program, app) that you are having the problem with.
    Logic Pro can take advantage of other computers on your local (home or work) network to help it do "heavy lifting" data chores by using Bonjour and a feature called Nodes.   It seems that Logic is attempting to find and connect to another machine on your network.
    Do you have Logic installed on another computer there?  That may be the source of the confilict.
    You might want to post this question in the Logic Pro Community.
    Be sure to indicate the version of Logic Pro that you are using.  I'm sure the folks there can help you out.

  • How do you get songs off of itouch when it has been sycned with another computer

    How do you get songs off an ipod touch to a new computer when the ipod touch has been synced with another computer.  The other computer died.  Thanks!

    You don't.  Unless they were purchased from the iTunes store, then you can go to File > Transfer purchases.  Or you can right click (ctrl click if you're on a Mac) on the name of the device in the source list in iTunes and then choose Transfer purchases.
    http://support.apple.com/kb/HT1848

  • Every time I try do download an app iTunes asks for a billing update, claiming my account has been used on another machine. Why?

    Why is it, since the last iTunes update, I'm asked to update my billing information every time I try to download or update an app?
    iTunes claims that my account has been used on another machine, but it's only running on my iPhone and my laptop as always.
    Help. It's bugging me.

    Lt Chu
    You can buy an iTunes card and redeem it at the on-line store.
    Cheers

  • I have a Leopard DL disk & bought an external CD drive, but I read that I can't install through USB?

    I also have a Leopard DL disk and having the same problem with my eMac. I bought an external CD drive, but I read that I can't install through USB. Why is that? Would a USB A female to FireWire IEEE 1394 6P converter work? Or do I have to buy another CD drive with a FireWire? Please help.
    PS
    Can you also please explain how to boot from an external drive? (CD drive and storage device). Is there even a way to save the disks content to an external memory device and install it from there?
    Message was edited by: Edz2
    <Re-Titled By Host>

    Hi,
    Very few PPC Macs can boot from USB, most require Firewire... BUT, all 3 of my eMacs can & do boot from USB, try holding the alt or option key at bootup.
    A USB<->FW converter will not work.

  • HT1657 I try to play my rented movie but I get a message saying the movie requires Quick Time which is not supported?

    I try to play my rented movie but I get a message sayin the movie requires Quick Time (which I have) which is not supported by this version of itunes.  What Am I doing wrong?

    Thank you, I think we are close  but this hasn't worked since the instructions per the document call for a selection of File>get into, which does not come up as a "bold" choice and is therefore not accessible, at least on my computer.  It sounds like we are on the right track but I am not able to follow the instructions since the choices, as outlined in the article, are not chosable on my menu.  Not sure what the problem is?

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