I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

What does the error message say? (Precise text, please.)

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Have a DELL, run windows, on last windows update the editing feature of Adobe Elements went away. I get a run time EX error message when I try to open either editor HELP!

Anyone have ideas on how to correct this? I don't know what to look for to change in settings or in security systems?

Windows was installed in 2013, so it is whatever that dumb version was with
no 'off'...
I have Photoshop Elements 10.0
I have no idea what an optimized computer means.
When I say 'either editor' I mean I can't use the Full or Quick editor,
they both produce the same message stream.
As follows:
   Box pops up that is Microsoft Visual C ++ Runtime Library with the
message:
    Runtime Error
    Program : C:\Program files
    THis application has requested the Runtime to terminate it is an
unusual way....
   PLease contact the application support team for more information
If I click the OK button then I get an Adobe Photoshop Elements 10 box that
pops up which says
"Elements 10 has stopped working"
I have no problem downloading images into the program or renaming files or
pulling images back out I just can't edit.
Hope that helps.
Leslie
On Tue, Mar 31, 2015 at 11:27 AM, A.T. Romano <[email protected]>

Please help, I am trying to download itunes onto my windows 7 32bit desktop, but keeps coming up with error message:This installation package could not be opened. Verify that the package exists. Any ideas on what im doing wrong

Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help Me

Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy

Trying to update itunes 10.4 to 10.5.3 in windows vista 32bit but keeps coming up with error message

I am trying to update my itunes 10.4 to 10.5.3 in windows vista 32 bit but it goes through the downloading ok then goes to installing but comes up with "An errors occurred while installing updates. If the problem persists, choose TOOLS>DOWNLOAD ONLY and try installing manually". I have tried to do that but i am unable to click the download only button. I have gone into programs and features and tried repairing itunes, apple application support, apple software update, bonjour, apple mobile device support but to no avail. I have tried to update via the button but it goes through the downloading and installing like before then comes up with Im not very savvy on the computer so would appreciate a 'dumbed down' answer. Any help would be appreciated thanks in advance

Have you tried uninstalling iTunes and its components completely rather than repairing them?
That process is detailed here: http://support.apple.com/kb/HT1923

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

My ipod won't sync. keeps coming up with error message saying ' itunes could not back up ipod because a session could not be started with the ipod' help?

My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.

HT1349 I am getting an error message when I try to open itunes on my desktop computer: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...any ideas?

I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what I need to do to correct?

Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Iphone 4 has a black screen which will display the apple logo for approx 10 seconds, then goes blank for 10 seconds and so on. I have tried a hard reset with power button and home button but no change. Get no response when attempting to connect to itune

iphone 4 has a black scrren which will display the apple logo and appears to be at start up but then blacks out for approx 10 seconds and then displays apple logo again. Same action over and over.
I have attempted hard reset but cannot complete. Also attempted to connect with itunes and it does not recongize device.
Device is frozen in this display loop. Have an appointment with genius bar tomorrow but it's a 2.5 hour round trip so suggestion appreciated.

Your device may need to be restored as new in iTunes (instead of restored from a back up as it seems that there is a software issue on your phone).
If your phone is not able to connect in iTunes try forcing recovery mode (http://support.apple.com/kb/HT1808)
* power off your phone.
* Hold the home button while connecting your phone to iTunes. You should see the connect to iTunes window and your computer should give you the recover mode alert.
*Restore your device as new. Being sure not to restore from a previous back up.
You will then want to sync your information back to your device from Outlook, iCloud, Google or wherever your information is stored.

Please help! I keep getting an error message when i try to install ITunes!

I keep trying to install the new version of Itunes on to my computer for my new Ipod touch, but I keep recieving an error message that states a program needed to open the program could not be run. I have gone through all of the steps on the troubleshooting page to correct this, and now I need some help! My poor Ipod is going to waste without my music!! Aaaahhh! :S

Yep. Tried that. And just did it again.
Still no joy.

How to remove itunes latest update from my windows vista 32 bit computer? it now sends an error message when i try to open itunes.

SINCE TRYING TO DOWNLOAD THE LATEST UPDATES TO MY WINDOWS 32 BIT VISTA COMPUTER, I HAVEN'T BEEN ABLE TO OPEN ITUNES ON IT.I KEEP GETTING A ERROR MESSAGE.I'VE TRIED UNINSTALLING ITUNES AND REINSTALLING BUT STILL GETTING ERROR MESSAGE ON MY COMPUTER!!! PLEASSSSSSE HELP, DON'T KNOW WHAT TO DO.....

See:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
What specific error message did yo get

HT201210 I keep getting a error message when I try to open itunes on my computer. It says runtime error R6034. I have unistalled and re-installed and keep getting the same message.

the error message reads Runtime error programC:\program.file\itunes\itunes.exe R6034 Application has made an error has made attempt to load the C runtime Library incorrectly. Please contact the applications support team for info. Can anyone help with this?

Follow the instructions of tt2 in: https://discussions.apple.com/thread/5822086

I have the original iPad. When I joined the cloud, I tried to download books from my Kindle that I had on my iPad before going to the cloud. They seem to be downloading, but I'm getting an error message when I try to open the books.

Sinve I joined the cloud, i cannot open books I had on my kindle app after downloading. I am getting an error message telling me to delete and re-register my kindle app. I've done that, but am still getting the same message.

Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.

I get this error message when i try to install iTunes on windows 7.PLEASE HELP...

there is a problem with this windows installer package.a program required for this install to complete could not be run.contact your support personnel or package vendor
can't seem to find an answer for this anywhere.

id just like to add to this again.after spending the last 5 hours trying to solve this and getting no acurate help from either the apple website or microsoft website i was given the answer not by one of the many computer geeks on the internet who tell you to delete this,delete that,download this or that etc etc but by someone in the same boat as me who stumbled on it by chance.
Solution...simply click START - ALL PROGRAMES - APPLE SOFTWARE UPDATE
this will prompt you to update a file that makes your installer more compatible.click yes.once this is done a list will appear with a number of apple programes available for download.iTunes is on the list click that and it will install the latest version for you,job done.It really is that easy at last!!!

HT1926 Installation of latest itunes update stopped, gave error message re couldn't find MSVCR80.dll. Suggested reinstall. Tried but that generated same message. Now get that message when I try to open itunes. I have Windows XP. Help!

Installation of latest itunes update stopped, gave error message "couldn't find MSVCR80.dll" Suggested reinstall. Tried but got same message. Now get same error message when I try to open itunes. Help!

Hey jeight26,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

I have tried 3 times to respond to email address verification but it keeps coming up with error.

I purchased the adobe convertor to word/excel. I have tried 3 times by copy and paste to respond, but it keeps coming up with error, cannot complete transaction. Would you please help me as I need to convert from Adobe to excel ASAP?

Maybe the fastest way to get help is via a chat session starting from http://helpx.adobe.com/contact.html?product=export-pdf
Or you may want to post in the ExportPDF forum.

I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

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