I have plugged my ipod 4th gen into my computer to reset it, and after agreeing to the trems a window pops up saying " it cannot restore your ipod. check your network settings or try again later. i dont know what to do! please help
hello. my ive been trying to restore my ipod touch 4th gen because it was frozen on the apple logo. i got it to go to the connect to itunes image. i plugged it into my computer to try and restore. i open itunes and it says "you must restore this ipod to use itunes". i click ok and then i accept the terms. after that it shows that it will take 41 mins to restore, but then it says "we connot restore this, there was a problem. it also says to check your network connections or try again" my network connetions are on and its still not working! please help
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
Similar Messages
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everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling -
I am trying to update my iPad 1 to the 5.1 version so I hooked it up ajd I click update and it just says cannot find a server please check your network settings or try again later what should I do
See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom -
i have an imac and when i load up facetime and login it says "could not sign in. please check your connection and try again later" but my WIFI is fine? please help???? i have an early 2006 imac (intel core duo) running snow leopard (10.6.8) and it says on app store you need 10.6.6 or later? please help??
try to activate it, then LEAVE IT ALONE FOR 24 HOURS!
either that or restore it from an icloud back up. that seems to be working pretty well for a lot of ppl -
My iphone 4s just now shut off it wont turn back on its not that old i dont know whats going on please help
Do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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my ipod touch screen has turned bright white. the things are visible but partially and when shift the screen it leaves trails behind. i dont know what to do help please.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Please help me! my ipod wont play music or unlock itself. i updated to ios5 thinking this would fix it and it wont work still. it is now locked at the lock screen and the little slider bar thing wont slide over. its stuck. and i dont have an apple protection plan because i bought this ipod touch off of a friend 8 months ago. i really dont want to have to spend 300 dollars for a new ipod touch. please help.
I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do
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My ipod touch is not working i tried everything but i cannot turn it on. I was not using for about 2 weeks and I remember the last time I used it it was working perfectly but a day before today I tried to turn it on but i couldn't I tried by pressing both bottoms but my ipod does not respond ! I really need help !
See Here for
Frozen or unresponsive iPod touch
Make sure the Battery is Charged...
Also, Try This... You will Not Lose Any Data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!
I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content. -
my daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck, home+power for 10-15 seconds. I really would like to not lose everything she has, again, because I can't back it up this time. I have tried charging via a wall outlet and PC and both charge fine, just only to 20%. I am using the cable that came with it so no aftermarket issues there. Please help so I don't have to reset everything again.
Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.
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I have just downloaded ios7 and have lost all use of my iMessage I have reset all my settings but still nothing. I have entered my apple ID as requested but keep getting a message saying cannot sign in network connection error try again later even though I have full phone and wifi signals. Please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
Ipod 4th gen into water :( plz help
I dropped my ipod 4th gen into the toliet (it was clean) I dried it off right away. All the apps work but the camera.When I try to take pictures bot the front and back camera are black. What should iI do?
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4 Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the camera yourself if you are up to it
iPod Touch Repair – iFixit -
Hi, just recently when I attemted synced my ipod touch 5th generation, i got a message saying
"Itunes could not load data from sync services reconnect or try again later
I am running the latest version on itunes (not quiet sure which specific one)
I am running ios 6.1 my ipod is not jail broken
don't know what to do
I then cleard the message and my ipod showed up and began to sync
however it is staying at the backing up stage for 12 hours
Not sure what to do help!Try:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
"load data class" -
hi,
i cannot perform any syncs / back ups (including mobile me) on my imac other than old ipods.
i recieve this message
"An unknown error occurred while performing a sync operation. Please check your account and network settings, then try again".hi,
i cannot perform any syncs / back ups (including mobile me) on my imac other than old ipods.
i recieve this message
"An unknown error occurred while performing a sync operation. Please check your account and network settings, then try again". -
Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?
Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?
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