I have premiere elements 13 perchased on dvd.

I have Premiere Elements 13 purchased on DVD
installed on a imac.
I can not activate my product ,message :can not activate this serial

Error "The serial number is not valid for this product" | Creative Suite

Similar Messages

  • I have premiere elements 13 and  it wont burn DVD's.  Says it cant find a burner.

    I have premiere elements 13 and  it wont burn DVD's.  Says it cant find a burner.

    Mac or Windows, and what is your hardware?
    Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning
    Start --> http://forums.adobe.com/thread/608660
    #2 has WHY Explained http://forums.adobe.com/thread/607390
    Plus http://forums.adobe.com/thread/562941
    http://helpx.adobe.com/creative-suite/kb/cd-dvd-drive-recognized-application.html
    Set your Premiere Elements DVD output to a folder on your hard drive and then use the FREE Imgburn to burn the folder to disc for DVD... Premiere Elements 13 WILL write a DVD or BluRay to an ISO (send the author a PayPal donation if you like his program)
    Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons... Set Imgburn to use the slowest burn speed your drive and media will use... I set my burn speed to 1x and let Imgburn adjust to the actual minimum

  • HELP!! I have premiere elements 10

    I have Premiere Elements 10, & i open it, start adding media to it, then it says there is a problem & closes, EVERYTIME
    what am I suppose to do now? I have a video to have ready for church in the morning...........

    From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
    •If you are getting error message(s), what is the full text of the error message(s)?
    •What were you doing when the problem occurred?
    •What other software are you running?
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    And some other questions...
    •What are you editing, and does your video have a red line over it BEFORE you do any work?
    •Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
    •Which version of Quicktime do you have installed?
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    -If Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • I have Premiere elements 12 and I have mistakenly docked the Transition panel. How do I undock it?

    I have Premiere Elements 12 on an iMac and I have mistakenly docked the Transition panel and I can not open it. Please advise. Thanks you.

    Glenn Bailey
    Thanks for the reply. Very glad that the Restore Workspace resolved the issue.
    As for version 13, there have been several removals and some additions to this version.
    DV and HDV Captures are gone, webDVD is gone. The version does not support Windows XP, Windows Vista, or
    Mac OSX 10.7. The Elements Organizer 13 that comes
    with it is new - even has a slideshow for the Mac people as well as the Windows people. This slideshow is different
    than that offered in the past - 720p or 1080p slideshows (AVCHD.mp4) with a choice of 5 different themes.
    If you are thinking about 13, definitely go the free 30 days tryout from Adobe route prior to any purchase
    to assure the compatibility of the program with your computer environment as well as your project goals.
    I have written very detailed blogs on
    Premiere Elements 13 First Look
    ATR Premiere Elements Troubleshooting: Premiere Elements 13 First Look Details
    and
    Premiere Elements 13 Daily Discoveries
    ATR Premiere Elements Troubleshooting: Premiere Elements 13 Daily Discoveries
    and they should give you a good idea of what to expect. The blogs come with no ads, no registration, free - just my place
    to keep my observations on Premiere Elements.
    If you do try version 13, I would leave your version 12 installed but closed. Use one program at a time. And, then decide
    on the program that best serves your video editing needs.
    ATR

  • Hello. I have premiere elements 12, & tried to open new project, but nothing happened. All you see is a purple & black ribbon.  I could open organizer without any problem!   I've accepted all the windows 7 updated. I've even updated  my graphics drivers.

    Hello. I have premiere elements 12, and have tried to open a new project, but nothing happened. All you see is a purple and black ribbon, then nothing.  I can  open the  organizer without any problem at all!
    What I have done so far:
    Accepted all windows 7 updates - essential  and non esential
    I've updated my graphics drivers
    I've also deleted and reloaded Premiere Elements from the disc
    I reloaded quick time and accepted the latest version
    All have no affect.
    My system is a windows 7  64 bit PC.
    I also have plenty of hard drive space
    Cyberlink  PowerDirector 11 works fine.
    PS - This seems a common complaint about Premiere Elements 12
    Help!

    David Scholes212
    Premiere Elements 12 on Windows 7 64 bit
    Look at the issue with and without the antivirus disabled. If that does not help....
    There is a likelihood that the program may not be properly activated. Please review the following for possible solution
    http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
    ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
    Other possibilities include
    a. Deleting the Settings file named Adobe Premiere Elements Prefs file
    Local Disc C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Premiere Elements
    12.0
    and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.
    b. Do the uninstall, reinstall with a ccleaner (regular cleaner and registry cleaner parts) in between the uninstall and reinstall with the antivirus and firewalls turned Off.
    Please review and consider. We will be watching for your progress.
    Thank you.
    ATR

  • I have premiere elements 9 and it says there is an update but it won't

    I have premiere elements 9 and it says there is an update but I keep getting an error saying the update can't update. I've tried several times. It suggested to try support. So here I am. What could the issue be?
    Christine Fapp

    The error code I'm getting is Error Code: U43M1D207

  • After installing premiere elements 11 from dvd with serial nr.install is interrupted and uninstalled

    after installing premiere elements 11 from dvd with serial nr.install is interrupted and uninstalled. what to do?

    troubleshoot the installation, http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Why wont Photoshop elements 12 save to DVD in MPEG2 format when I have Premiere Elements 12 package loaded onto pc also?

    I purchased the Adobe Photoshop Elements and Premiere Elements 12 package at Best Buy.  I created a slideshow within the Photoshop Elements Package.  When finished, I tried to save it using the instructions noted within the Help section of the Photoshop Elements 12 application.  The slideshow was saved outside of Adobe Premiere Elements. When I tried to playback the DVD to which the slideshow was burned, it wouldn't play in my regular DVD player or a Blue Ray DVD Player.  There is no instruction to import the slideshow into Premiere Elements prior to saving it to a DVD.  The WMV format that Adobe uses will not allow the DVD to play anywhere other than my PC, or another P.C.  The help section of the application states that the the file would automatically be converted into a MPEG2 format using the Photoshop application.  Please explain what I'm missing!!!  Desperate for help, as I have a family reunion this weekend,  The DVD  has 450 photos on it and the DVD was part of a gift package for the family.  Thanks in advance for any assistance.

    Hi,
    Can you please elaborate what happens when you try to Sign in?
    Also , Can you please share the following logs at [email protected]:
    Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
    Thanks,
    Shikha

  • Problem encountered with Adobe premiere Element 4 et DVD sony Handicam

    I have a sony Handycam DCR/DVD203E . Window Vista edition familiale premium service pack 1 .Adobe Première Elements 4 .
    I take 10 rushes of 2 minutes each . I finalised the DVD for importing it on my computer under Adobe Elements 4 .
    When i do " add médias " , I only get two files , one called VTS_01_1.VOB which is the total of my 10 rushes but it's only one rush of 20 minutes .I get also an error message " C:\users\Videos\20081125\VIDEO_TS... FORMAT ERROR or file correupted/a component needed is may be not installed .
    I shoud get my 10 rushes of 2 minutes instead of one rush of 20 minutes film .

    Just a few clarifications first. Rushes, are the quick (hence the name rush) optical prints made from cine negative film. Their intention is for viewing, quickly, the results of the previous day's filming. They are not color corrected, or manipulated in any way. They are also not edited, other than being spliced together, take after take, so the crew and decision-makers can see what was captured. These are usually discarded soon after selections are made and decisions are finalized. The original negatives are then cut in the editing process and, when complete, are printed to positive projection stock with color and density corrections. Now, the final output is more often some digital format for commercial distribution.
    What we have are 2 min. Clips, in digital capture parlance. However, lets go back a moment to the first paragraph. Just like the negative film stock, this Sony camera shoots to DVD. Just like cine negative, with an editing workflow, something else has to be done. Unlike the negative film stock, the DVD can actually be viewed in an optically correct, albeit unedited, format.
    The .VOB files on the DVD are part of the inherent file structure of that medium, the DVD-video and are made up of MPEG-2 (DVD-spec) compressed files with very specific criteria. Unfortunately, the aspects that go into creating an instantly viewable medium, add some problems to doing any editing with it - first there is the structure .VOB, next, the initial compression to MPEG-2. Neither is ideal, if one plans on using an NLE (Non-Linear Editing) workflow. The .VOB structure will have to be converted at some point, and the MPEG-2 compression will have to be decompressed into another format, and most likely, be re-compressed back to MPEG-2, if the final output will go to DVD. Substitute that second MPEG-2 re-compression with Flash, WMV, or whatever, should the intent be streaming media.
    Steve has addressed the problem head-on, which is a good way to tackle it. This is intended to just add a bit, to what he has already written, not to correct anything, or change anything.
    With the proliferation of more and more non-tape capture devices, i.e. cameras, on the market, one must make a conscious decision, as to what they will ultimately wish to do with the footage captured. While it CAN be edited, with certain limitations, it is first designed to be viewed in its raw form. It handles this last job well - just pop the DVD/mini-DVD into a player and view, or hook the camera directly to the TV (or through other devices attached to the TV) and view. Editing, however, becomes a bit more complex, and needs to be well-thought out, and planned for.
    The FAQs, at the top of these pages, go a long way to helping make informed decisions, come editing time. The compromises are outlined pretty well. Yes, there
    b WILL
    be compromises, as the medium is not designed to be editable in the first place. It is a delivery/viewing medium. This should be a strong consideration, when shopping for a video, or still/video camera. What will I want to do with the material generated by that camera? Do I want to just record and view, or do I want to edit, before the final presentation of the material? If one is here, in the Adobe Premiere Elements (or Premiere Pro) forum, then it is likely that some editing is intended. If one has gone with a tape-based capture device, the editing path is clear - Capture, edit, Export. If one has gone with a HDD (hard drive), DVD, magnetic storage camera, decisions have to be made and some planning must go into the process of editing. Then is the time to learn the proper workflow (will differ dependant on the exact process of capture, that the device uses), and will pay dividends. Learning what compromises will have to be made and how best to keep these to a minimum, will be needed.
    The ease, with which these non-tape devices capture the footage, does not belie what lies ahead, should one wish to later edit. They seem so simple - shoot, then view. However, there the simplicity ends. It is later editing, that must be heavily contemplated. These forums, and especially the FAQs (remember, they are at the top of the main pages) are a good place to learn what comes next. The simplicity quickly peels away and a lot of new techniques need to be learned. As Dorothy commented, were not in Kansas anymore, Toto... If one wishes to get good results from the editing of this type of material, they need to be ready to learn. This might also be an instance, where learning by reading (first), is far preferable to learning by doing. It is far less frustrating. One also needs to be ready to dig deeply into their toolbox, which might well contain a lot of extra programs, to accomplish the task, in the best manner. Even for tape-based editing, one can never have enough tools in that toolbox, i.e. 3rd party utilities and programs.
    As an aside, I use PEs big brother, Premiere Pro, for my editing. However, I picked up PE as another tool in the process, as it does some things better than big brother does. Never be shy of using the right tools, even if it means that you have to go outside of PE and even Adobe.
    Hunt

  • How to install Premiere Elements 12 without DVD/CD drive - from a camera deal

    Hi!
    I just bought canon 5D mark III, it included Premiere Elements 12 and Lightroom 5.
    I'd like to install these to my windows 7 laptop which don't have DVD or CD Rom drive.
    I know I could install Elements 13 trial and then give the seriel number from DVD, but this is version 12.
    Haven't tried this, 'cause guessing troubles..
    The question could simply be: "where to download Premiere Elements 12 trial version?".
    Or another route?
    Thanks for helping!

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Can premiere elements make quality DVDs from photos?

    Can you make excellent quality DVD's from photos using Premiere Elements 10 using a Mac?"

    You should not have any issues.
    If you are using only Still Images, here are the tips:
    Set up your Project as either NTSC, or PAL DVD, in either Widescreen 16:9, or Standard 4:3. For most current still cameras, the Widescreen 16:9 would be the more likely candidate, but also consider the TV's, that your viewers will likely have. If there are a ton of older, 4:3 CRT TV's in that mix, then consider them.
    Scale all of your Still Images to about the Frame Size of your Project, so ~ 720 x 480 for NTSC. See this ARTICLE.
    Import those into the Project.
    Drag those to the Timeline, and edit, as required.
    Add any Scene Selection Markers.
    When edited, go to Create Menus, and choose either a Wide, or Standard (depends on which you chose) Menu Set, then adjust, as is required.
    When authored, Burn to Disc.
    Remember, your Still Images are probably much higher resolution, than DVD, so do not expect HD quality material. However, if you/your viewers have an up-rezzing DVD, or BD player, properly hooked up, the resultant DVD will look spectacular.
    Good luck,
    Hunt

  • I have premiere elements 4.0  and have installed it on 2 PC's, which I have upgraded and am unable to install it onto my new PC.

    Please help, I bought Premiere Elements 4.0 about 7 years ago and have upgraded my PC for a 3rd time and am unable to install it onto my new machine. Please can someone tell me how I can get it installed without having to buy a new version.

    sir don
    Several considerations.
    Adobe allows you to use the same purchased activated serial number on no more than 2 of your computers. If you want to install that same purchased activated serial
    number on a 3rd computer, then you are going to have to remove Premiere Elements 4 from one of those other computers. There is no Deactivation option within the opened 4 program, so I suspect the regular uninstall the Control Panel way will do the job. (There may be a deactivation message in the uninstall dialogs when you are uninstalling the program.)
    What computer operating system does your new computer use? I have found Premiere Elements 4 to work on Windows 7 64 bit and Windows 8.1 64 bit. But, I have not been
    using it a lot lately except for troubleshooting for others here.
    Please let me know if I have targeted your question. If not, please point out what I have not and give more details of what you seek.
    Thank you.
    ATR

  • Do I need a Creative Cloud membership to have Premiere Elements?

    Everytime I download the application Manager that is required to run Premiere Elements 13, it gets updated to Creative Cloud. To have stuff installed to Cloud, I must have a membership. I bought Elements from Amazon and have had nothing but problems with it.

    Marenoc
    No, would be my answer to needing a Creative Cloud Membership for Premiere Elements.
    Premiere Elements (any version) is not a Creative Cloud application.
    http://www.adobe.com/creativecloud.html
    I am not seeing that you need Creative Cloud Membership. The Adobe Application Manager, you would need that. The Creative Cloud Membership, you would not need that.
    Where are your run ins with the Adobe Application Manager - when you do uninstall reinstall as part of a troubleshooting plan?
    What kind of Premiere Elements 13 problems are you having? Have you updated 13 to 13.1 using an opened project's Help Menu/Update?
    If not, please do so.
    Depending on the details of your problems, you might consider downloading installation files for the tryout of Premiere Elements 13 from
    the following web site and then inserting your purchased serial number into them during installation of them.
    Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    You need to do a careful read on the web site's Note: Very Important Instructions in order to avoid an Access Denied message.
    As your schedule permits, please update us on your progress.
    Best wishes
    ATR

  • I have Premiere Elements 13 on my PC and on the NB installed. However on the NB it is showing me a Window - I suppose to download a Manager Programm which I tried and your side said this programm no longer exists.

    Even though I have this version of Manager Programm installed Vers 8.
    I can not acces Premiere Elemnts 13 until this popup Window disappears it seams like.
    My PC Version works fine.
    What can I do to get it back working, because it was running after installation for a while - what happend I have no idea.
    Thanks in advance for your help
    Oskar

    I am so glad to receive your email.
    I already decided for myself this is the E N D for me with Adobe Products I
    am getting asked to enter the Chat room for which I have no experience no
    desire what so ever.
    I would have send a email to you all and let you know I am not a happy
    camper with Adobe leaving me out there with a problem I cannot handle
    myself.
    Again, what I had tried to bring across is following:
    I have purchased  like every Year the new Version of Adobe Photoshop
    Elements 13 together with Adobe Premiere Elements 13:
    Which I installed on my PC and worked with and I have no Problems their,
    However I installed it on my Notebook as well to be more flexible.
    On the Notebook when I first installed it worked fine however I tried now
    bring this Project from the PC ad a Project file to the Notebook and here I
    discovered when I started the Program
    I received the Window I need to download the Application Manager, which I
    tried, but coming up to the URL site indicated on the Window I saw the
    message this Program is no longer valid and available.
    Than I received another URL to go to and get another Program from Adobe to
    fix this problem perhaps.
    But the URL brought me also to a dead end street.
    I meanwhile deinstalled  the Program on Notebook and reinstalled it twice
    again in the hoped a missing part will be reinstalled  - wrong it turned out
    to the same situation.
    I get the same message you need to install the Application manager or
    because the manager might be defect.
    This is for me a start for run in a circle again.
    I have tomorrow night a meeting with my video club friends and I was so
    proud to show them my new product film with the new Software Adobe Premiere
    Elements 13 on my Notebook - because of this issue it will not happen.
    I am flexible for a lot, but not for chat room service.
    Again I appreciate your email.
    Thanks I don't know ´what to do anymore.
    Oskar

  • How can I have Premiere Elements 8 recognize a Panasonic AG-DV2000 deck?

    I select the AG-DV 2000 deck from the drop down menu but it won't recognize the Firewire connection. I also have a AG-DV2500 deck that it does
    recognize.

    In Premiere
    Elements 8, I go to the
    Edit Menu, to Preferences, to Device Control, to Options.
    A drop down DV/HDV Device Control Settings window
    allows me to select:
    Video Standard: NTSC
    Device Brand: Panasonic
    Device Type: AG-DV2500P
    Timecode Format: Auto Detect
    Check Status reads "Offline" when the AG-DV2500P is connected.
    It reads "Online" when an AG-DV2000P machine is connected and
    selected as the Device Type in the drop down menu.

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