I have premiere elements 4.0 and have installed it on 2 PC's, which I have upgraded and am unable to install it onto my new PC.
Please help, I bought Premiere Elements 4.0 about 7 years ago and have upgraded my PC for a 3rd time and am unable to install it onto my new machine. Please can someone tell me how I can get it installed without having to buy a new version.
sir don
Several considerations.
Adobe allows you to use the same purchased activated serial number on no more than 2 of your computers. If you want to install that same purchased activated serial
number on a 3rd computer, then you are going to have to remove Premiere Elements 4 from one of those other computers. There is no Deactivation option within the opened 4 program, so I suspect the regular uninstall the Control Panel way will do the job. (There may be a deactivation message in the uninstall dialogs when you are uninstalling the program.)
What computer operating system does your new computer use? I have found Premiere Elements 4 to work on Windows 7 64 bit and Windows 8.1 64 bit. But, I have not been
using it a lot lately except for troubleshooting for others here.
Please let me know if I have targeted your question. If not, please point out what I have not and give more details of what you seek.
Thank you.
ATR
Similar Messages
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How do I open Adobe Premiere Elements 12? I opened it for a few days and now I can't. Serial Number was validated when I installed and it is asking for it again. When I hit validate, it says connect to internet.
iaking
What computer operating system is your Premiere Elements 12 running on?
At Sign In, have you been getting messages about connecting to the Internet and fixing your computer clock? If so, updating
the Adobe Application Manager was my solution...see details
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Please let us know if anything in the blog post cited above works for you. If not, we will consider other troubleshooting to
resolve you issue.
Thank you.
ATR -
I have Premiere Elements 12 on an iMac and I have mistakenly docked the Transition panel and I can not open it. Please advise. Thanks you.
Glenn Bailey
Thanks for the reply. Very glad that the Restore Workspace resolved the issue.
As for version 13, there have been several removals and some additions to this version.
DV and HDV Captures are gone, webDVD is gone. The version does not support Windows XP, Windows Vista, or
Mac OSX 10.7. The Elements Organizer 13 that comes
with it is new - even has a slideshow for the Mac people as well as the Windows people. This slideshow is different
than that offered in the past - 720p or 1080p slideshows (AVCHD.mp4) with a choice of 5 different themes.
If you are thinking about 13, definitely go the free 30 days tryout from Adobe route prior to any purchase
to assure the compatibility of the program with your computer environment as well as your project goals.
I have written very detailed blogs on
Premiere Elements 13 First Look
ATR Premiere Elements Troubleshooting: Premiere Elements 13 First Look Details
and
Premiere Elements 13 Daily Discoveries
ATR Premiere Elements Troubleshooting: Premiere Elements 13 Daily Discoveries
and they should give you a good idea of what to expect. The blogs come with no ads, no registration, free - just my place
to keep my observations on Premiere Elements.
If you do try version 13, I would leave your version 12 installed but closed. Use one program at a time. And, then decide
on the program that best serves your video editing needs.
ATR -
I got photoshop elements 13 and premiere elements 13 for christmas for my Mac Book Pro but it does not have a disk drive can I use the ss# to download this online? How do I do this?
Download from
Download Photoshop Elements products | 13, 12, 11, 10
Download Premiere Elements products | 13, 12, 11, 10
Install then enter your serial number when prompted. -
I have premiere elements 13 and it wont burn DVD's. Says it cant find a burner.
I have premiere elements 13 and it wont burn DVD's. Says it cant find a burner.
Mac or Windows, and what is your hardware?
Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
http://helpx.adobe.com/creative-suite/kb/cd-dvd-drive-recognized-application.html
Set your Premiere Elements DVD output to a folder on your hard drive and then use the FREE Imgburn to burn the folder to disc for DVD... Premiere Elements 13 WILL write a DVD or BluRay to an ISO (send the author a PayPal donation if you like his program)
Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons... Set Imgburn to use the slowest burn speed your drive and media will use... I set my burn speed to 1x and let Imgburn adjust to the actual minimum -
I have premiere elements 9 and it says there is an update but it won't
I have premiere elements 9 and it says there is an update but I keep getting an error saying the update can't update. I've tried several times. It suggested to try support. So here I am. What could the issue be?
Christine FappThe error code I'm getting is Error Code: U43M1D207
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HELP!! I have premiere elements 10
I have Premiere Elements 10, & i open it, start adding media to it, then it says there is a problem & closes, EVERYTIME
what am I suppose to do now? I have a video to have ready for church in the morning...........From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
-If Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
Hello. I have premiere elements 12, and have tried to open a new project, but nothing happened. All you see is a purple and black ribbon, then nothing. I can open the organizer without any problem at all!
What I have done so far:
Accepted all windows 7 updates - essential and non esential
I've updated my graphics drivers
I've also deleted and reloaded Premiere Elements from the disc
I reloaded quick time and accepted the latest version
All have no affect.
My system is a windows 7 64 bit PC.
I also have plenty of hard drive space
Cyberlink PowerDirector 11 works fine.
PS - This seems a common complaint about Premiere Elements 12
Help!David Scholes212
Premiere Elements 12 on Windows 7 64 bit
Look at the issue with and without the antivirus disabled. If that does not help....
There is a likelihood that the program may not be properly activated. Please review the following for possible solution
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Other possibilities include
a. Deleting the Settings file named Adobe Premiere Elements Prefs file
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.
b. Do the uninstall, reinstall with a ccleaner (regular cleaner and registry cleaner parts) in between the uninstall and reinstall with the antivirus and firewalls turned Off.
Please review and consider. We will be watching for your progress.
Thank you.
ATR -
I have premiere elements 13 perchased on dvd.
I have Premiere Elements 13 purchased on DVD
installed on a imac.
I can not activate my product ,message :can not activate this serialError "The serial number is not valid for this product" | Creative Suite
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My old computer died completely and I lost everything including my itunes account. How do I get my old itunes account back onto my new computer. The old itunes account is still active on my ipad 2.
An itunes account is just a user name and password. You can use your account from any computer/device with itunes.
Do you mean your library ( music/apps/content)?
It has always been very basic to always maintain a backup copy of your comptuer. Use your backup copy to put everything back.
If for some reason you have failed to bakcup ( not good), then you can transfer itunes purchases from an ipod/ipad/iphone: File>Transfer Purchases or you can redownload some purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
ive recently updated, itunes and all my movies have disappeared,i can no longer add to library from my external hdd which ive always used and can only add from the laptops own hard drive,any ideas what the issue could be?if i transfer the movies from the external to the laptop they will add to the library without any problem so theres no issue with the laptop but when i go to add file in itunes i can path to the external but as soon as i select the file nothing happens, just goes back to itunes
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
My old Macbook Pro (10.4) died and I need to locate from the HDD where Netscape mail data resides so I can import it onto my new laptop, any ideas where it is located? I have tried home/library/mail.
Might be in /Home/Library/Netscape/ or in /Home/Library/Applications Support/ folder.
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when I "share a link" (URL) using the pulldown menu in Safari, the email goes to all addresses I indicate, but only Apple computers receive the link. Others such as PCs and Blackberries get the message, but the field which should have the link is blank. Is this normal? Why can I only send to Apple machines?
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
When I spoke to a person about upgrading from Premiere Elements 10 to 12, I specifically asked if the program could burn DUAL LAYER 8.5 dvds and I was told that it could. That is the ONLY reason that I upgraded. Since recording in full HD the files are larger. I video plays for local theaters. I have been trying to burn a disk that is 7.5GB (2 hours 15 minutes). I bought RIDATA -RDL 4x 8.5GB disks. Then had a dual layer burner installed in my computer. Premiere Element dialog "incompatible disk" The RITDATA says the problem is Adobe, the Geek Squad says the problem is Adobe.
SO ANSWER THIS QUESTION: Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault? I am trying to burn 18 copies of this video (no copyright infringements) and don't tell me to to divide it into 3 disks.drowning
Can Adobe Premiere Elements 12 burn a dual layer dvd disk?
Short answer: Yes.
What are you burning to DVD disc - DVD-VIDEO on DVD disc or AVCHD format on DVD?
Does your DVD CD burner support double layer single sided discs?
Premiere Elements is supposed to (been there and done that....)
1. burn to Folder (8.5) for Publish+Share/Disc/DVD and Publish+Share/Disc/AVCHD
(you take the VIDEO_TS for the former and BDMV Folder in the latter to a program like ImgBurn
for the actual burn to the DVD double layer single sided disc)
2. burn to disc 8.5 GB/240 minutes
Have you gone the burn to folder Folder (8.5 GB) route?
Have you tried another brand of disc in spite of by the disc manufacturer and the Geek Squad are telling you?
A double layer single sided disc is labelled 8.5 GB/240 minutes. In reality, that 8.5 GB is 7.95 GB. Where are you
coming up with 7.5 GB for your disc? Was that due to typing glitch?
Please review and consider. Any questions, please do not hesitate to ask.
ATR
Add On..Have you updated 12 to the 12.1 Update yet? If not, please do so using the opened project's Help Menu/Update.
This is not Adobe. Rather user to user. -
I have a 4s. I am unable to sync music that I have downloaded to my iTunes library from a cd. The music is on my computer but I am unable to get it onto my phone. Help.......
Okay, you are using Windows 7. What version of iTunes do you have. Please don't tell me the most current one, go into Help then About iTunes and read what it says.
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Is it safe to install windows 7 in macbook air which just have 128gb of memory with vmware?
is it safe to install windows 7 in macbook air which just have 128gb of memory with vmware?
You need the USB SuperDrive or an USB disk to install Windows on the computer
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