I have previously downloaded I book, however now when I try, I get message, unable to connect to iTunes store...help
I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
Similar Messages
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i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I have just started receiving the message "Cannot connect to iTunes store" when I attempt to download upgrades to previously purchased apps. However, I have no problem buying new apps from the iTunes store. No issues with wifi or connectivity. Does anyone have any ideas or fixes? Thanks.
1st. Turn off your phone and back on.
if that does not work, do a reset by holding the on/off button and the home button until the Apple logo comes on. -
I have obsolete computers and devices attached to my appleid. I cannot deauthorize them as they are gone!!! (Had a fire and had to replace all tech systems) Because I spent alot of monies on my purchases, it would be nice to be able to combine all these items and not have to repurchase them. How can I update the current number of computers and correct ipods, ipads and iphones together; and get rid of all old computers and ipods, iphones that are authorized under the appleid I have always used. I have asked this question before, but received no support or answers. I do have icloud and mobileme, but cant sychonize them either.
I am also seriously considering purchasing a mac, and no longer using the windows pc\s as too many tech difficulties arise when I tackle complicated projects regarding DVD and moving making. However, I still require pc software for my work. Will my current backup network system convert easily? Can it be converted? Will I require a tech and if so, how much will this cost? I have recently invested a large sum into creating a network and backup system that has yet to be working as it should. Unfortuneately it has left me with very little left to try to convert to the mac systems entirely. Please answer my questions in a language that I can understand.....as this problem is affecting my household, organization and office techniques. Would like to take care of this problem once and for all. Mac seems to work with my creative desires much better. Will await your response.....Thank you.If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
This driving e crazy as my whole storage is maxed out with photos which aren't visible in my camera roll. therefore as its also maxed out i cannot sync as itunes will not allow it. please help, has anyone else experienced this and found a solution
Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.
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I have been unable to "update all" apps through my iphone and ipad. all my software is up todate, i have been to see numerous apple genious's and i even traveled to Cupertino to try and solve this issue. i am able to buy single songs, single apps, etc. the only Clue i can give that might have a relation to the issue is before the problem started, I was signing up for icloud and my itunes username totally disappeared from my devices. i was able to "resecure " the same username, but i think that somehow itunes to differentiating the two identical user names i had??? but as i said, i can still buy single apps, music, etc.
i am going crazy. can anybody help.Have you tried a Hard reset on your Device?
Settings > General > Reset > Reset All Settings -
Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana JonesHello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps. -
While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?
Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
I have changed operator and also changed IOS and did a back up of my old phone in Itunes so i would keep all my contacts etc. Now when i want to get everything back in the phone, Itunes asks me for a password, which i do not have since i did not enter any password when i did the back up. Is there any way I can bypass this password request? Otherwise i have lost all my contacts etc.
Greatful for help.Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
Have you failed to use the device as designed? -
I have purchased additional icloud storage and now when I try to back up it says. "Last Backup not successful" No reason or additional information.
Welcome to the Apple Community.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again. -
My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?
Can you acces the the account on another device?
Try contacting your email provider. -
i have already downloaded the iPhoto 11 but when i try to pull up an old photo file its saying i need to prepare the library ? HELP !!!!
I upgraded Yosemete my Iphoto was upgraded I chose the wrong library, apparently I have more than one, so I followed the directions on the upgrade and no luck I cannot open my Iphotos unless I go through the search mode and find the file, otherwise it will not let me switch between libraries...So frustrating on a mac less than a year old GRRRR!
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i deleted some songs from my iphone 4. now when i try to re-add them to my phones itunes, they wont add. whats wrong? new songs add. but not the old ones! help please
Hey renie1515,
Thanks for using Apple Support Communities.
When you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
Have a nice day,
Mario -
my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.
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