I have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
i have problem in mac store when i try to download app i get note (( app failed to download use the purchases page to try again ))
i try to downlod twitter and ccleaner but i can't open the app ?!?!!!
It can also be an iTunes issue. Many of us, including myself, are not used to the new interface of iTunes 11 and would find ways to downgrade the available iTunes 11 back to iTunes 10.7 in Mac OS Mavericks. The only issue with downgrading (using AppZapper and Pacifist) is that you will not be able to update/install apps from the App Store after rebooting the Mac.
If you happen to have downgraded your iTunes in this method, then uninstall the iTunes 10.7 and reinstall iTunes 11 again - the App Store should resume its download/update function without any issue.
Hope this helps.
Similar Messages
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"Use the purchases page to try again" App store update error in Mavericks
When Mavericks came out, I did a clean install of the OS. The first thing I did upon logging in, was reverting iTunes back to 10.7 before I opened it so it wouldn't update my iTunes library files and make them incompatible with any version lower than 11 (I went backt to 10.7 some time ago).
However, this seems to cause a problem with the App store - specfically updating apps. Whenever I try to update anything, I get this error message:
After going to the purchases page, it then looks like this:
And so after trying to update it from the purchaes page, I still get this error message:
The only work around I have found to work is to update itunes to version 11, update the apps, then downgrade back to 10.7 again. This is a hastle so I'm wondering if there is an easier way. Obviously the app store in Mavericks needs iTunes 11 installed for it to work correctly - so I was thinking, was there a way to trick OSX into thinking that I have iTunes 11 installed when I actually have 10.7? I'm assuming there must be a file somewhere included in the version 11 install that the app store looks for to work with?
Any advice/help would be appreciated!Ok, time to troubleshoot then.
Quit the Mac App Store
Run the terminal app in your Utilities folder
Copy & Paste this command exactly and hit return:
open $TMPDIR../C/
In the Finder window that appears, place the com.apple.appstore folder into the trash.
Restart the Mac App Store and see if things work now. -
"Use the purchases page to try again" error while installing mac on a raw harddrive
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I want to install mac osx Mavericks on a seagate internal raw hard . I downloaded "RecoveryDiskAssistant" and install it in a usb drive, before installing I made partition for new harddisk , and I stadted to install it through internet without problem,
But after 10% it says: ""Use the purchases page to try again"" . and after clicking okey it`s installing bar doesnt go forward(Most comments which I found was about app strore but in this step I have no access to app store) . could you please help me what to do?http://www.apple.com/support/mac/app-store/contact/
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After updating Security Update 2015-002, apps cannot be updated in App Store () by showing "Use the Purchases page to try again."
what should i do?
MacBook Pro (Retina, 13-inch, Mid 2014), OS X 10.10.2 ,YosemiteFrom the Store menu, select
Check for Unfinished Downloads... -
During the installing the FCP the massage are came "Final cut pro faild to download use the purchuses page to try again"what mean by this i have pruchuse again?
Hey Hamidpetra!
That message is referring to your past purchases page for the Mac App Store. More information on this can be found here:
Download past purchases
http://support.apple.com/kb/ht2519
Use the information in this article to find your past purchases and re-download your copy of Final Cut Pro. Thanks for using the Apple Support Communities. Have a good one!
-Braden -
IPhoto had an error when updating and now says: "Use the Purchases page to try again."
Before I went to school yesterday morning I started the iPhoto update so when I got back it would be done. So I looked to see if the update was finshed and it said: "An error haas occured" next to the update button. So I hit update again and it came up with what you see in the picture below.
So I went to the purchase tab and tried again and the same thing happened again! What do I do? Thank you!Hi there!
Did you get any explanation for that "8.8.8.8-solution"? Very strange but it seemed to work with me but only for some apps.
My problem doesn't look the same though. I managed to download all big apps like iPhoto and Xcode but the small ones never get installed properly. I see they are being downloaded but after that I get "Installed" button and a message to use purchases tab again and the app is not installed on Applications folder.
On ML 10.8.0 Mac App Store was downloading and re-downloading these small apps adn the only way I found to solve this was pause the download, add the 8.8.8.8 to DNS and resume. I worked for some apps.
On ML 10.8.2 Mac App Store behavior is a little different, I only get "Installed" button shortly after having hit "Install" and cannot even pause. After reboot I see an error message in red "An error has ocurred".
This is not happenning on Snow Leopard, what the heck have they done??
I tried all suggestions, reset Mac App Store, delete cache folder, I don't have any anti-virus running,
What's happenning? This is reallly annoying...
L. -
I have an error when installing apps on my mac from the apple store. It says "return to the purchase page and try again"... I think it is something to do with the installation process itself. I have tried to clear apple store cache, restarted apple store from debug menu, double checked my apple id account and etc..but doesn't work anyway.
I'm having the same problem and went as far as to delete and reinstall the AppStore and still no dice.
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Good evening I would please help me, IGood evening I would please help me, I have problems with flash player when update on my computer Flash Player for windows 8, gives me error in the installation that is not apply on my computer. Please help. Thank You
First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative. -
I am trying to update some apple apps I get a message saying I am using the Qatar store and must change stores. I don't know what to do. Please help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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I'm running a 27" imac with a 3.4ghz core i7 processor and 16 gb of ram.... In logic I have a project with 7 audio tracks with various plugins running and 4 software instruments which incidentally are not playing all the way through the track...my CPU spikes even if the project is paused...why is this happening on such a high end machine.....wasting my money again seems to spring to mind !!
Did you read this support article?
http://support.apple.com/kb/ht3161 -
I dropped my ipod classic and i tried turning it back on and it asks me to plug it in. I did so and it said the data was corrupted. I tried resetting it and it said something about fire wire? I looked on the internet and tried setting it to "Disk mode" and plugging it in and trying it that way, but it doesnt come up on my itunes. I tried diagnosing the issue on the ipod itself and I get to the "Accessorize test" and it says I dont have a FWPWR. How can I fix this??
Ok you got to make sure that you are the adiminstrtor on the computer. After you do that right click on my computer and hit properties. Make sure under the general tab that you are running windows (2000) service pack (4) or Windows XP Home or Pro service pack (2). After you have established that type in on the support search box uninstall itunes and quicktime for windows. Then once you have downloaded itunes restore the ipod and see if this fixes your problem.
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I want to try and fix my camera but I'm scared I'll lose everything once I have restored it?
Sync your phone first to create a current backup, then hit the "Restore" button on the Summary pane. This will restore the phone to a state just like it was when first taken out of the box. Eject when finished. Do not sync after doing this. Test to make sure your camera is working. If it is, you've got a decision to make. There could be corruption in your backup that caused your camera issue, and restoring from backup will merely restore the issue. If you want to restore from backup, on your phone: Settings>General>Reset>Erase All Content & Settings. You can now restore the backup you created when you started. In either case, you sync to restore your iTunes content.
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I have Speedgrade CS6 installed on my Mac and i have problems renaming my layers when I am grading. I was wondering if anybody can tell me how to rename my layers(Under the look tab). If not, is it because this is not possible in Speedgrade CS6.
No you can't. Renaming grading layers is a features since version 7 a.k.a. CC. Time to upgrade?
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I have a problem with Apple store when installing large application (example xCode): The system crashes.
It begun with 10.8 usualy with few tries it work but with 4.6 no succes.
Any suggestion?If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
I have an iphone 5s and when I make a playlist on itunes for music videos and sync my iphone the playlist does not show up. What can I do to fix the problem?
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/
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