I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone."
I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
Note:
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
Similar Messages
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Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/HT1808
This will remove the passcode. -
Turning off find my phone to enable restore....password not accepted
Hi
My iphone5 has lost its phone connection and the carrier bar has disappeared from settings. I am being told to back up and restore from itunes but to do this I need to turn off Find My Phone and it won't do this (wont accept my password, which I have checked several times is the correct one). Help! ThanksDo it on a computer: http://support.apple.com/kb/PH2702
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My Iphone is disabled and I plugged it into Itunes to restore it but it's saying that I can't do it without turning off "Find My Phone" in my setting, but obviously I can't get into my phone. What do I do?
www.cloud.com
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iphone 4s screen black but is still on. Tried reset, can not turn off Find my phone because i have a passcode
dont you know your apple ID password ?
IF you know that, try restart your iPhone if it doesnt work try restoring your device. If it doesnt work again, you have hardware problem. Try changing your screen. -
When I try to play an itunes purchased movie it says I have to authorize this computer. When I put in my log in information it says this computer is already authorized and will still not play the move. I have tried to deauthorize and reauthorize this computer, delete and reinstall itunes and Quicktime and nothing works; the purchased movies still will not play
I'm having the same problem on my new iMac. First it tells me it's not authorized to play the songs, then when I enter my password, it tells me it's already authorized, but still won't play them. I tried deleting a song and going to the store to redownload it and got charged for it! I've got hundreds of songs, so that's not going to be an option.
In addition, I have quite a few songs from a very old Apple ID, one I forgot I even had, I have no idea what the password was and no way to have the system send me a new password because I no longer have access to that email account.
The Mac I just "retired" could play all the songs in my catalog just fine. This new one won't play the majority of them.
Help! -
How do I set/reset my passcode on my iPhone 6 Plus?
I am locked out and don't have a passcode (at least I don't recall setting one)
I can't restore from backup to reset my pC because I get a prompt that I need to turn off "Find my phone" to restore.
I'm in an endless circle of frustration.
Any help on this matter is appreciated.Hi Nancy,
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode -
When I try to load my iTunes card it is saying it has not been properly activated. What do I do?
Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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need to erase all content on my iPhone but wifi is dead and iTunes says i need to turn off find my iPhone, please help
You do not need wifi to erase the content of your phone. Go into Settings>iCloud>Find My iPhone>OFF.
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When I try to connect to itunes match, I get an error message that says "We could not complete your iTunes Store request. An unknown error occurred (4001). How do I resolve this issue?
I purchased iTunes Match several days ago and I am getting the following error when I try to allow iTunes Match to run. Please advise how to fix this:
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hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.
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tried to update ipad2 for the first time. now can`t use ipad and it is saying i need to turn off `find me`in icloud. HELP
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
More > http://support.apple.com/kb/HT5818 -
I've tried all that I know how to do. My power button quit working awhile ago so I use the Assistive Touch to lock my screen. Once my phone froze, the screen went black. The only thing I can do now on my phone is hold down the home key and Siri will beep but she says "not taking requests at this time, try again later." I can't reset my phone without the power key or the Assistive Touch button. I've tried plugging into iTunes to restore the phone but I get an error message to first go to Settings in my phone and turn off "find my iPhone." I can't do that either as nothing will come up on my screen.
Make sure iTunes is up to date and try again.
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help, i need to restore my phone, I keep getting an error to turn off find my iphone, I can't get into the phone b/c my daughter change the password and doesn't remember what she changed it to.
Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note: If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.
Turn off the device.
Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud). If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device. If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have). -
My iPad is disabled because I can't remember the password. I cannot restore it because in order to do that, I need to turn off "Find My iPad." I cannot turn that off because the iPad is disabled. I don't know what to do.
I had this problem. One day I went to use my iPad and it said disabled... I went to itunes to restore it and I got the same message you got to turn off Find My iPad but couldn't because I something was wrong with my password. My iPad only uses Wifi and I noticed it wasn't connected to my wifi (yet, I'm at home) so I couldn't go to iCloud and wipe it. I did find this to be helpful and now I'm back and running:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
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