I have problem in security answer and my account was locked

When i try to buy any application i can't buy becuase it's come put ur security answer but always they said incorrect till acount locked and i dont know how to solf the problem now

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(101478)

Similar Messages

  • I forgot one of the answers to my security questions and my account was locked for 8 hours. Is there anyway around this? I am trying to change the questions.

    I forgot one of the ansers to a security question and my account was locked for 8 hours.  Is there anything I can do or do I have to wait 8 hours?  I will probably get locked out again for providing the wrong answer.  Can I change the security questions?

    BillS45 wrote:
      Can I change the security questions?
    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • If i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    i have forgotten my security answers and not receiving mails on my email id, how do i change my password?

    Hello,
    Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
    The number is 1-800-275-2273
    or
    https://getsupport.apple.com/GetproductgroupList.action
    Best wishes

  • HT201209 I have forgotten my security answers for my account and need to retrieve

    I have forgotten my security answers for my account and need to retrieve so I can purchase products.
    <Email Edited By Host>

    User to user forum.
    Posting your email address on the internet is not a good idea.
    http://support.apple.com/kb/HT5665

  • I can't remember my security answers and my account has been locked, what do I do?

    I can't remember my security answers and my account has been locked, what do I do?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • I do not know my security answers. now my account is locked

    im unable to purchase anything in the app store becouse i do not know my security answers. now my account is locked and i am not recieving emails to change the security questions. This is very irritating that i cannot fix the issue withought posting here!

    https://discussions.apple.com/thread/4072454?tstart=0

  • Hi I have forgotten the security answers and changed my email as I no longer use my old one how can I get the answers please

    I have forgotten my answers to my security answers and changed my email how can I get my answers to purchase off the store

    Click here and request assistance.
    (80557)

  • I have forgotten my Security answers and i don't have a rescue id too. Since i'm from Nepla i can't contact to Apple . So how can i be able to change my Security Answers . Help

    Help me to change my Security Questions .

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I have forgotten the security answers to my account, can I change these

    I opened my iTunes account a number of years ago and each time I need to reset my account password I have to get an email sent
    In the event I have an issue with my email address I want to answer the security questions but I am unable to remember what the answers were and what I thought they were appears to be incorrect
    Is there any way of redoing my security answers without having to go through that part of the process
    Any help would be much appreciated

    Hello Carpets,
    Thanks for the question. You can reset your security questions with your rescue email address, as outlined with this article:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Additional Information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • I mistyped my security answers and now i'm locked out for 8 hours on my pas? Really

    A little frustrated with such a "genius" company. Mistyped my apple security answers o my new ipad and now i'm locked out for 8 hours! Solutions, even the custoer help couldn't help!

    I don't know if Apple is a "genius" company, but it's standard practice in for internet firms like Apple and AT&T to lock down the password on accounts that show repeated attempts at accessing accounts. So far as the computer is concerned, you could be a user - or a hacker.
    We've all forgotten our share of passwords. You can always request a new password from Apple. Or you can invest in a password management utility like 1Password that automatically remembers your passwords.

  • I have forgot my security answers and they have locked my Apple ID what do I do ?????

    What do I do ?????

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105829)

  • I have forgotten security answers and my rescue email address is no longer in use

    I have forgot my security answers and my rescue email address is no longer in use, what can I do?

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT6170 Security answers and email

    I have forgotten my security answers and I am not receiving an email to reset them

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115760)

  • HT201363 i have forgot my security answers,, NO reset email come to me !!

    i have forgot my security answers, and when i ask them to send an email to reset the answers i don't receive anything!!
    and when i try this with another email the reset email comes emidatly ! so what should I do, ans the have bloch my email because many wrong attempts.

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • Hello I have a problem with security questions and i cant reset to my email  The error was   Exceeded Maximum Attempts  We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

    Hello
    I have a problem with security questions and i cant reset to my email
    The error was
    Exceeded Maximum Attempts
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
    You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
    Click here      for assistance.
    i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
    http://www.traidnt.net/vb/attachment...134863-333.jpg
    can you help me please

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

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