I have problems installing Itunes 10.5.2 on my windows based desktop

I received the following error message when I tried to install itunes 10.5.2 on my desktop.
There is a problem with this window installer package.
A program required for this install to complete couldnot be run. Contact your support personnel or package vendor.

1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Similar Messages

I have problems installing update for PS Elements 9 under Windows 8.1. Are any problems known?

I have problems installing update for PS Elements 9 under Windows 8.1. Are any problems known?

Nobody can tell you anything without proper technical details. There is no point whatsoever in throwing around generalized assumptions without having exact error messages and so on.
Mylenium

Have just install itunes on a new PC running windows 8 and I am getting very bad distortion when playing music, any ideas

Have just install itunes on a new PC running windows 8 and I am getting very bad distortion when playing music, any ideas. Music on web (youtube) is working fine.

Use a different browser.
iTunes can only be installed and run in desktop mode.

Problems installing Itunes error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel

Can anyone help? I have been trying to install the new version of Itunes for ages my new iphone wont activate on the old version!! Keep getting the same error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel.
Please Help!!!!!

That particular key can sometimes be hit by malware, liam, so just to be on the safe side I think we should try a malware scan first.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look

I HAVE ITUNES LOADED ON MY PC, BUT AS SOON AS I OPEN THE ITUNES FOLDER, IT COMES UP WITH A SMALL SCREEN SAYING THAT ITUNES HAVE A PROBLEM AND MUST CLOSE. I HAVE RE-INSTALLED ITUNES BUT IT STILL DOES THE SAME. PLEASE TELL ME WHAT KIND OF PROBLEM IT CAN BE

I HAVE ITUNES LOADED ON MY PC, BUT AS SOON AS I OPEN THE PROGRAM A POP-UP SCREEN APPEAR WHICH STATES THAT AN ERROR OCCURED IN ITUNES AND IT MUST CLOSE.
I HAVE RE-INSTALLED ITUNES, BUT THAT HAS NOT HELPED.
CAN SOMEBODY PLEASE EXPLAIN TO ME HOW TO SOLVE THIS PROBLEM?
LEILANI178

Leilani ~ Welcome to the Support Communities. Before posting your question it's worth searching the Communities — here's an Apple tutorial:
Apple Support Communities: Searching
...But since you've already posted, look in the More Like This section to the right of your post. Also:

I have a problem installing itunes (10.7)....it says that i've installed itunes successfully, but when I try to open itunes, it says that itunes have stopped working!

i have a problem installing itunes (10.7)....it says that i've installed itunes successfully but when I click on the shortcut, a popup box states that "Itunes have stopped working and asks me to either search via windows for solution or close program"

Yes, you should be on Quicktime version 7.7. by now. Have you ever used Software Update?
You can download it from here:
http://support.apple.com/kb/DL761

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I have just installed itune again. now i sync problem of existing music will be replace with new itune which is empty. how can i keep my pervious files and sync new....

i have just installed itune again. now when i sync it, it show me warning that all existing music will be replace with new itune which is empty. h
ow can i keep my pervious files of music photos and other files and sync with new installed itune

Use your backup copy of your computer to put everything back on the computer.

Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start. Verify that you have sufficent privileges to start system services. I am trying to install this on my desktop not a mobile device.

Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?

Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT1692 Have recently installed itunes and outlook on a new computer. Have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, Help!

My new computer is 64-bit running Windows 7 pro, SP1 and Microsoft Office 2010 Pro Plus 32-bit
My phone is a 4S runing iOS 6.1.3
Very frustrated now that I have recently installed itunes and outlook on this new computer. Everything worked perfectly ok on my laptop which was also 64-bit Windows 7 and running 32-bit Microsoft Office 2010 Pro. I have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, when I sync the calendar and contacts are empty. Not sure if there is any way to point itunes to particular address books and calendars.
I have installed and uninstalled itunes 3 times and thank goodness have a backup
Can anyone help please?
thanks in anticipation

I had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result).

I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this windows package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!

a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter

Problem Installing iTunes In Windows 7 64-Bit

I am using Windows 7 64-Bit. I am experiencing problem installing iTunes.

Hello chngbg,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes installation issues:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I have problem installing my snow leopard

I have problem installing my snow leopard. it says that installing will continue after restart of my computer. But after it has restared, no installation happened. also it keeps ejecting the cd. What am i going to do? I've tried so many times.

as of now, my OS is 10.5.8. I wanted to upgarde it to 10.6 so that i can install the latest itunes.
But, i cant install my snow leopard. it keeps happening and happening again.
My laptop keeps ejecting the dvd. Sometimes i was able to open the dvd and click install. But after I reached "46 minutes remaining", the window will show that the installation will continue after restarting. and when its restarted, the installation did not continue. and im still with 10.5.8.
What should i do?

Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank

Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank. I really need to install this since I have only 1 PC and i just bought the new iPhone 6.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

I upgraded to itunes 10.6 and I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod and tried it dozens of times

I upgraded to itunes 10.6 and with that "upgrade" I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod, tried syncing under another users account and everything else I can think of. It syncs ok upon initial start-up but then when I tryp to select podcasts or music to sync to it, itunes crashes. Now that I restored my ipod, I can't even get my old podcasts much less add new ones.

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

I have problems installing Itunes 10.5.2 on my windows based desktop

Similar Messages

Maybe you are looking for