I have problems installing tutorial builder

Question

can someone direct me to the support for activating the Tutorial Builder in PS CC 2014 which is making program freeze and having to force quite

Answer 1

Hi Barrie,
Following are the detailed steps to get CEP log:
1. Download and install Plist Editor (http://www.macupdate.com/app/mac/14363/plistedit-pro); it is a tool to modify the *.plist file on Mac OS X;
2. Open terminal and input “open ~/Library/Preferences”; The “Preferences” folder will be opened in Finder;
3. Double click file “com.adobe.CSXS.5.plist”, Plist Editor will open it automatically;
4. Modify the “LogLevel” value from “1” to “6” in Plist Editor.
5. Restart PS and repeat your operations.
6. Input “open ~/Library/Logs/CSXS” in terminal; The “CSXS” folder will be opened in Finder;
7. Get the CEP log csxs5-PHXS.log.
In addition, could you please also take a screen record of your operations? I am not clear about description “can view extensions and tutorial builder but program freezes when trying to install”. Following are the steps:
1. Launch the application “QuickTime Player” in Mac application folder;
2. Select “File > New Screen Recording”. Click the red button to start recording screen;
3. Repeat your operations to reproduce this issue;
4. Quit QuickTime Player, and it will pop up a dialog “Do you want to keep the current recording?”, click “Keep” to save the recording. The recording file will be saved at path “~/Movies” by default.
Thanks!