I have problems opening PDF files on Palm Pre using Telcel (Mexico)

I've tried to open a few digitalized books in pdf format in the Palm and the machine tells me "Excuse me there is an error", I'll explain with details below. The files do open correctly on a computer.
The files do open, but if you leave the palm idle for enough time for the machine to turn off, when you attempt to access the file after this it gives me an error message stating it can't review the file. The text of the book that I leave it be when I leave the palm idle when I reaccess it after idle mode stays literally frozen. You can close the software (pretty much the only option available since it froze).
Sometimes the file works fine, but other times it doesn't. The problem arose when I downloaded a few Operating System WebOS 1.4.0 updates in spanish.
Thanks for your help!

If I read your issue correctly, the PDF viewer is locking up and becoming unresponsive after the screen times out or goes dark. If this is the case, this is an issue that has been reported by Palm and forwarded to our engineering department. At this time we don't have an ETA on when this will be resolved.
Life moves fast. Don't miss a thing.
TreoAide

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