I have problems printing with a HP Officejet 6500 printer directly from my iMac. The printer itself does function well, as I can print from another PC without any problems. Does anyone have a clue?

Hello:
I must apologize . I should have checked here first:
http://support.apple.com/kb/HT3669#HP
According to the list, there is no driver for your printer included in OS X 10.7.
There are a couple of options:
1. Contact HP to see if they have a workaround.
2. If the model of printer is not listed but your printer is a PostScript printer or PCL Laser printer, try the "Generic PostScript" or "PCL Laser printer" drivers. Generic printer drivers may not let you access all the features of your printer.
I have not tried #2, but some people have had success.
Barry

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Hello everyone: I am going to buy a new ipad in Australia and after that I am going back to China. I am just wondering if I can use it in China without any problem? Do I have to unlock or something like that?

Hello everyone: I am going to buy a new ipad in Australia and after that I am going back to China. I am just wondering if I can use it in China without any problem? Do I have to unlock or something like that?

The iPad is not locked. Read the specifications.
http://www.apple.com/ipad/specs/

I recently started to have this problem, I can view videos on youtube without any problems, but if I put a link lets say on FB, I cant view the video

I recently started to have this problem, I can view videos on youtube without any problems, but if I put a link lets say on FB, I cant view the video I can only hear the sound, its like, there even the buttons, only invisible, yet still clickable, so if I manage to find and click the full-screen button the video switch to full-screen and I can view it. this is really annoying as I cant see flash animations and some videos at all.

You need to find out what type of video it is. What your describing is what you get when a Video codec (software that allows you to "see" the video) is missing, damaged, or too old for the movie.
Once you identify what kind of movie it is, then you can update the codec.

My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine what is the cheapest way to get it fixed or can i fix it myself without any money

My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine. What is the cheapest way to get it fixed or can i fix it myself without any money? I also didnt have the chance to back up my data because it went black screen out of now where.

If your phone is not covered by the warranty anymore, Apple will replace it for a new device, same model and size, if you are willing to pay the service fee.
If you decide to get a 3rd party company to do the repair, Apple will not service your phone anymore after that.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Apple - Support - Service Answer Center

Hello. I have premiere elements 12, & tried to open new project, but nothing happened. All you see is a purple & black ribbon. I could open organizer without any problem! I've accepted all the windows 7 updated. I've even updated my graphics drivers.

Hello. I have premiere elements 12, and have tried to open a new project, but nothing happened. All you see is a purple and black ribbon, then nothing. I can open the organizer without any problem at all!
What I have done so far:
Accepted all windows 7 updates - essential and non esential
I've updated my graphics drivers
I've also deleted and reloaded Premiere Elements from the disc
I reloaded quick time and accepted the latest version
All have no affect.
My system is a windows 7 64 bit PC.
I also have plenty of hard drive space
Cyberlink PowerDirector 11 works fine.
PS - This seems a common complaint about Premiere Elements 12
Help!

David Scholes212
Premiere Elements 12 on Windows 7 64 bit
Look at the issue with and without the antivirus disabled. If that does not help....
There is a likelihood that the program may not be properly activated. Please review the following for possible solution
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Other possibilities include
a. Deleting the Settings file named Adobe Premiere Elements Prefs file
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.
b. Do the uninstall, reinstall with a ccleaner (regular cleaner and registry cleaner parts) in between the uninstall and reinstall with the antivirus and firewalls turned Off.
Please review and consider. We will be watching for your progress.
Thank you.
ATR

HT1947 Does anyone else have my problem with atv3? Plays films in iTunes without any problems but on music every time I use the remote app on my iPhone 3GS it stops playing after around 5 tracks in. Anyone having this problem?

Does anyone share my problem with atv3 I can play films through iTunes without any problems. When I start playing music using the remote app on my iPhone 3GS after around 5 tracks in it just stops playing and seems to lose my connection. Hoping this is human error on my part?

I think this is probably a sign that your network could be better than it is.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

I'm working mostly with CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X. Can I update from 10.6.8 to Mavericks without any problems?

Can I update to Mavericks without any problems for CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X?

I can't guarantee it, but I think it's very likely you'll have no problems. Mavericks is now up to 10.9.3, and it's extremely stable.

I created a book on iPhoto. I click on the buy button, and I get a connecting message with a blue striped rectangle. I am connected to the internet and I have made books before without any problems. I have tried for the past two weeks at various times.

I created a book on iPhoto. I click on the buy button, and I get a message that says Connecting with a moving blue striped rectangle. I am connected to the internet and I have made books before without any problems. I have tried for the past two weeks at various times and I get this same message each time. Any ideas about what is going on?

First confirm that you can create a PDF file of your book as described in this Apple document: iPhoto '11: Preview a book, card, or calendar before you order or print it. Post back with the results.
OT

My nano blinks the apple logo when plugged into a charger and will not respond to any reset commands, anyone have experiance with this problem?

My nano blinks the apple logo when plugged into a charger and will not respond to any reset commands, anyone have experiance with this problem?

By a reset, I assume you meaning pressing and holding both the Select (Center) and Menu buttons (or Volume Down and Sleep/Wake buttons on the 6G Nano) long enough for the Apple logo to appear?
What happens if you try to manually place the iPod into Disk Mode? If you can do that, I would recommend connecting the iPod to iTunes and restoring it.
Putting iPod into Disk Mode
B-rock

I bought a new iMac this week but am struggling with the WiFi as it intermittently drops. I have an HP notebook in the same room without any problems. It keeps on "looking for networks" it then connects and drops and starts again.

I am connected to the internet but it keeps on dropping all the time, same with my email accounts. Other hardware is running well without any issues. I have gone through the Wi_Fi faultfinding tree but still the same. I have also spoken to a Apple sales consultant in the store that suggested the software be reloaded which could be the case but I doubt. Any ideas?????

This may be a long shot or may not apply but check out this article: Remove Bluetooth PAN Helps Resolve Wi-Fi Conflict in OS X Yosemite?

How do I use the double sided printing with my HP Officejet 6500A plus

I need help with learning to use the double sided printing with my HP Officejet 6500A Plus

Click on the Show Details button just above:
You can configure various options from the dropdown menu just below Orientation.
Printing two-sided requires a two-sided adaptor for the printer. Otherwise, you have to print out odd numbered pages first, turn them over and reinsert into the paper feeder, then print even numbered pages. If you do it right you get a nice two-sided document. If you do it wrong all the even numbered pages will be upside down.

I am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet. Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

i am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet. Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have been exporting lightroom webgaleries to my iweb site without any problem. Suddenly I get the error message "finder can't complete the operation because some data can't be read or written" - error code -36 - thoughts?

i have been exporting lightroom web galleries to my iweb site without any problem. Suddenly I get the error message "finder can't complete the operation because some data can't be read or written" - error code -36 - and the move to the sites folder on my idisk fails..... thoughts?

Try this community: MobileMe on my Mac: MobileMe: Apple Support Communities.
And you can continue to use iWeb for some time to come. The following will explain:
It's now confirmed that iWeb and iDVD have been discontinued by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
On June 30, 2012 MobileMe will be shutdown. HOWEVER, iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
◼ MobileMe Gallery
All of these features can be replaced with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
In addition the iLife suite of applications offered on disc is now a discontinued product and the remaining supported iApps will only be available thru the App Store from now on.
HOWEVER, the iLife 11 boxed version that is still currently available at the online Apple Store (Store button at the top of the page) and those copies still on the shelves of retailers will include iWeb and iDVD.

I'm having probs backing up iPhone 5 to iCloud - just sits on the backing up screen with message 'estimated time remaining....' But goes no further and doesn't back up - wifi is fine and definitely enough storage spaces. Anyone have any ideas plea

I'm having probs backing up iPhone 5 to iCloud - just sits on the backing up screen with message 'estimated time remaining....' But goes no further and doesn't back up - wifi is fine and definitely enough storage spaces. Anyone have any ideas please?

You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up

Trying to be sure I have latest versions of Lightroom and Photoshop (I am on monthly subscription plan). After I sign in - told I need "administrative privileges to continue." The initial downloads went without any problem.

Trying to be sure I have latest versions of Lightroom and Photoshop (I am on monthly subscription plan). After I sign in - told I need "administrative privileges to continue." The initial downloads went without any problem. I am not sure what to do next. My computer is at home. It is a new iMac.

Are you using your Mac with an Administrator account?
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have problems printing with a HP Officejet 6500 printer directly from my iMac. The printer itself does function well, as I can print from another PC without any problems. Does anyone have a clue?

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