I have problems with my new cartridge.

I have a photosmart 5510. I replaced the black cartridge by an xl size, the rest are normal size. A message appears saying that is missing a cartridge and then apears a pink square. The red, blue and pink inks are almost full. what can I do?
I tried to make work the printer with the old cartridge but doesn't work either.
Thanks.

lorenaher,
This article should help out with the issue you are having. Give the steps a shot and let me know the results:
http://goo.gl/OIb47
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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