I have problems with updating to cloud 2014, 2 errors on some applications. one is about C which I do not use

Question

I get the following error messages
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\Eva\AppData\Local\Temp\{5D0DC227-F565-4927-BF7D-A4F91850A21B}\Flash_Professiona l_14_LS20\Adobe Flash Professional CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
any idea hoiw to proceed?

Answer 1

Unfortunately the steps described on that page were either unnecessary or would have actually downgraded the VC++ Redistribution Package on my system. Booting in modified/diagnostic mode would not have made any difference, except that it would have resulted in a CC restart and therefor might have appeared to work. I suggested a CC restart because it worked for me and others. When I got the error, I analyzed what the install error 6 actually said, which is that it failed trying to "repair Microsoft Visual C++ 2012 Redistributable Package (x64)". Since I already have a later version of that VC++ package properly installed on my system, it is a Good Thing that it did fail. It just should have failed more elegantly. It might well work on systems with older versions of the VC++ package.