I have PS CS and I couldn't install it (window 7) so I called you guys and you gave me a website to
I have PS CS and I couldn't install it (window 7) so I called you guys and you gave me a website to go to and download it. I have PS CS3 the upgrade and I installed it and it won't load up It just stays on the intruductory blue screen, but never loads up completely
Appdata is a Hidden folder
Please go to My Computer, On top left hand side you will find Organize click on Organize, Click on Folder and search option.
You will get the Folder Options window on the screen. Click on View tab and Select "Show Hidden Files, Folders and Drives" then Click Apply and OK.
then try to search the AppData.
Similar Messages
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I have a Mac and cannot access my corporate website due to the active x control. Can you help?
When I enter my user name and password on the site, I get a message that tells me that my active x control is not activated. Thx. JG
Active X controls are not used in Firefox they are used by Internet Explorer.
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I transferred the files to my new computer but not sure how I get the Photoshop & Premier Elements to work. What do I do once I have all the files transferred?
Just install them on the new computer. You can sign out of Premiere Elements/Photo Elements on your old computer -- but signing in on your new computer activates the programs.
You can be activated on two computers on a single license for these programs. -
I have iphone 4, and couldn't update to ios7.1.1 even though its downloaded, gives error message
Unable to verify update
ios 7.1.1 failed verification because you are no longer connected to the internet
Close Try again
Event though I am connected to the net
Tried repeatedly but frustrating. Am able to do the same in another iphone 4 which my brother has....Do not know what setting to change. Even cant update via itunesHi GajaPsy,
If you are getting errors or alert messages when you try to update your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
Apple Support: Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Regards,
- Brenden -
I have a MacBook and am running Mac OS X 10.6.8, I thought I couldn't get a virus but a friend recently told me she got one of those stupid link emails from me that I never sent. What can I do?
When a virus infects a Windows PC one of the first things it does is mine the PC's e-mail address book. It will then send out e-mails containing itself to addresses in the address book using another address from the address book as the sending address.
The only way you can tell where the e-mail comes from is to look at the long headers. In Mac Mail View>Message>Long Headers.
So it probably wasn't sent from your Mac but from a PC who has both your addresses in his mail . -
I was on a website and a tab with another website that looked sketch came onto my screen. I couldn't exit the page and a message appeared on my screen saying something about safeguarding my mac and in a panic I just clicked "Okay" because there were no other options. The popup message did not say anything about a download, but immediately something downloaded to my computer so right away, without looking at it, I moved whatever had downloaded from my downloads into my trash and then emptied my trash. I know I should have read the message or tried to force quit my browser but I panicked and am now concerned I may have downloaded some type of malware. I am aware that there are no mac viruses "in the wild" but am concerned I may have downloaded spyware or a trojan. I was borrowing a family members computer and they do not know if they had any antivirus software but I am assuming because they do not know that they do not have any sort of security downloaded other than what comes with the mac. I was wondering if there is some sort of program I could run to check for malware and what I should do with the computer in the meantime, like maybe have it shut off? And in the case of some sort of malware, does that mean I need to get a new computer? I'm just scared and know I should have been smarter about the situation but now I don't know what to do.
It's not malware. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. -
My printer is showing no errors and printed fine from my iPad, but it will not connect wirelessly to my mac mini. When I would try to print the printer status would remain at "idle" and the print queue would give an error message saying no printer was connected to the network. I searched for a driver update and couldn't find one so I decided to uninstall the software and then reinstall. I have done this and now the printer will not show up on the list where it should be to even install it durint set up. What can I do to resolve this issue?
add the printer IP without the HTTP
"192.168.1.x:" -
I'm a school tech coordinator. I have many computers and many iPads. I apologize if there is a some place that has all the rules governing the use of Apple IDs. I looked, and I even tried to get the answers from multiple Apple rep's. I couldn't find the answers.
How many Apple IDs can I have per device?
I want to use the same computer to sync and backup many iOS devices. The iOS devices would be associated with different Apple IDs.
I may load apps under a school Apple ID and have users load their own apps under thier own ID.
How many devices can have the same Apple ID?
Can I use the same Apple ID on all the computers in a lab?
Can I use the same Apple ID on all iPads for a particular grade level?
Are the rules different for iOS devices and computers?
I know that there are limits on "authorize" and "de-authorize" and how frequently those things can be done.
Recently I heard that for the life of an iOS device, it can only be associated with five Apple IDs. That is not good for a school giving iPads to students in a 1:1
To make my life easier, I'd like 200 devices to all use the same Apple ID.iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
It would be best to address your questions there, especially since this is a public forum, and over there you could post more private issues with this set-up. Not to mention, getting more official answers. -
I have an ipad2 that has ios4.3.5 that I'm trying to update to iOS 6. I'm not able to update because of unidentifiable apps. I'm assuming that these are apps I tried to get but couldn't open because I needed iOS 5 or higher. These apps are still in my app store always needing updates, but I can't open or update because I don't have iOS 5. I can't delete them either because they can't be opened or aren't on my screen to hold/let wiggle/X. I need to remove these apps, but can't figure out how. Please someone tell me how
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).
Cheers, Tom -
I purchased 40 licenses of Office 2013 Pro from a vendor in the US and received 40 product keys along with the URL to download the software - 1 for each pc activation codes. I have done a few and were all successful. I am now trying
install on 2 other pcs and I am having real difficulty and getting error message each time I try to install. I am able to download the installer and copied to my desktop and when I double click to execute it, it gives me the option to run on the next
screen. I click on run then it gives me the message " do you want to allow the program to make changes to this computer". When I press YES, nothing happens and minutes later, I get the flwg message everytime, "Couldn't
install" "We're sorry, we had a problem installing your office programs. Is your internet connection working? Do you have enough free space on your main hard drive? Please try installing again after you've checked the above.
Go online for additional help.
I have lots of space and my pc is Win 7 64 bit new machine. I have connection to internet and I was able to get the others done. What is the problem here and I have been trying to work late night hours to try to install the program and I am unable
to successfully get it to work. I receive the same message every time and I followed all the recommended troubleshoot steps I found on the internet. Someone please help. I have to install all for all the PCs we have for our organization.
Please respond because I am really stuck.
GabeHi Gabe,
First, please check the suggestion above is helpful. I also suggest you removing all version of Office and re-install Office 2013.
We can try to run the application as an administrator and check if it works.
1. Right click the shortcut of the application or the main application.
2. Select properties.
3. Select compatibility tab and select "Run this program as an administrator."
If there is anything I can do for you about this issue, don't hesitate to tell me.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
I have two accounts and for both accounts I use the same email. I cannot verify my email on my main account because of this. Help? Can I just cancel my other account to avoid confusion? I am totally stuck now.
By the sounds of it you have linked Email Accounts, if so this means that you will both recieve the majority of the same Emails, and if you do and you read them on your account (which is linked with your husbands) then they will appear to read on the both of them because they are linked. With the majority of Email providers these days they're Emails are (simplified) in the cloud you could say, meaning that if you read or delete shared Emails then it will do the same on both accounts rather than just the yours.
I hope all that made sense, sorry that I couldn't be of anymore assistance.. If you havent already try googling your problem - you may find some answers on there -
i have an iMac and need to download something from a disc how do i do this?, i have an iMac and need to download something from a disc how do i do this?
There is an Apple USB super drive you can buy or any Mac compatible external DVD player.
Sorry to have nagged at you but you can now see why I couldn't answer your question from the start. I had no way of knowing there was no slot in the model you have.
Hope you are sorted now. -
How to I get multipage pdf file placed in my document to conform to the document that I set up? I have InDesign cc and the pdf pages are placed outside of my document?
Hi Rave,
InDesign cc couldn't open the script, I get an error message that it is not a supported file type. I tried this first before using the "place multipage pdf" in my InDesign document. The script which comes with InDesign cc works, but places the pages outside of the document. That's what I'm trying to figure out how to do. I had no trouble doing this in PageMaker 15 years ago. I don't know why it doesn't work on my computer??
Thanks,
Yerbamansa -
Why have my notes and contacts been deleted and my applications won't launch
I tried using my iPad mini today but both my notes and contacts have been deleted and my applications either won't launch at all or launch for a few minutes and then shutdown. I also tried to download another app which said had been downloaded but I couldn't find it anywhere, the same thing happened with another app I downloaded. It was working fine yesterday and I haven't updated it or done anything out of the ordinary since then. What's wrong?
There are some simple troubleshooting steps you can take.
Be sure you drive is not overly full. Rule of thumb would be over 85%.
Create a new User go to System Preferences >> Accounts >> "+" (make it an admin acct) and test the apps in this new account, if they work the problem is isolated to your User and not systemwide.
If the issue is limited to your user account try starting up Safe Mode (It will take more time to startup in Safe Mode because it runs a directory check.)
If your apps functions correctly that way, go to System Preferences >> Accounts >> Login Items, and remove them. Boot normally and test. If not go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving ~(yourHome)/Library/Fonts to your desktop and restarting.
Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
If the issue is systemwide then, you may be able to repair this with the The 10.6.2 Combo Update This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before.
Remember to Verify Disk before update and repair permissions after update from /Applications/Utilities/Disk Utility.
-mj -
Catalog partially and randomly synced with disc. Have to find and sync A LOT. Help! :(
I am just getting started with LR4. After installation, the catalog is only partially and randomly synced with my hard drive. (Windows 7) It seems I have to find and sync way too many files. There are some files which don't appear in the catalog at all. So I uninstalled and reinstalled the program and the problem is the same. Did I miss something or do I have a corrupt program? Can I find and sync my entire pictures file at once?
Well, that's a clear indication that the files in question indeed are alreaday somewhere in your catalog; Lightroom is usually right about that. They might not be in the place you expect them to be though.
You might want to look carefully through the folder structure in Lightroom and see if there are any strange folders you don't remember creating.
One thing that might have happened during one of the imports is that instead of choosing 'add' in the import window, you had 'copy' selected. When doing that, files end up in the place defined in the right hand column of the import window. Depending on what was selected (or what was there as default), LR has created a folder e.g. with the date of the pictures as name, inside an other folder, etc.
I encountered this kind of problem myself. An example of what happened:I have my files in folders named by date, in hierarchical year-month-day structure. Using the 'Import' function, I wanted to 'add' the '2011-05-12' to my '2011-05' folder, but erroneously selected 'copy'. Due to the selection I made last time I 'copied' files on import, the folder ended up in the folder '2011-04' - which I didn't notice at first. After the import, I couldn't find the 2011-05-12 folder, and when trying to import the whole 2011 folder with all of its subfolders, it told me that there are no pictures to import as all were already in the catalog. Like in your case, only unchecking 'don't include suspected duplicates' let me see the missing files.
So try to see if you can find folders where they shouldn't be or folders with unusual names. If that's the case, remove them from the catalog, and your problems will disappear.
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