I have PS CS6 installed, and I purchased PS CC, but do not know how to access

Hello,
I recently purchased PS CC, I have set up a CC account, I also have an adobe acct.  I have PS CS6 installed on my computer, purchased PS CC, went to the available downloads, but I am confused as to how to download the CC Photoshop with the new features as it tells me I already have CS 6 installed,and I do not see any refrence to a CC Photoshop downoad, I would appreciate any direction as to how to download the PS CC that I have subscribed to.
Thank You
Dom

Hi Dom,
As a Creative Cloud member, you're entitled to the Creative Cloud suite.  (If you're Photoshop CC only, then you'll be eligible for Photoshop CC.)
Question or two for Nancy (or those in the know.):
a) You said: "But before you download & install the new CC, be sure the read the release notes, tech specs, etc...)"
These aren't posted yet, or are they?  If so, whereabouts?
b) Do you know if the CC apps replace CS6 applications, or add them separately - like CS 5.5, CS 6 - in their own folders.  Knowing these downloadble products, and I don't just mean Adobe, but Microsoft, Apple, etc. sometimes botch their downloads at first, I'd hate to be "Adobe-less."
Thanks!
Jon

Similar Messages

  • My partner has been given an iphone 4 from her father, I have manged to delete and move to her email but need to know how to change the phonebook i.e delete it and change the apple i.d...any ideas?

    Hi All
    My Partner has been given an ipone 4 from her father.
    I have managed to delete his email and set hers up, what I need to do is delete his contacts entirley..would this be able to be done if she connected her ipone to the computer and made herself an apple I.D or is it a matter of reset ?
    Also some pictures on the phone she would like to keep..
    Many thanks

    If her contacts are available in an Address Book app on her computer that is supported for syncing with the iPhone, she can select the supported address book app on her computer under the Info tab for her iPhone sync preferences for syncing contacts. She should be provided a merge prompt or replace the contacts on her iPhone with what is available in the address book app on her computer. Select the 2nd option.

  • I just purchased an Apple TV.  I have a pc running windows 7.  It is connected to a router and the router is connected to a wireless router.  I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network

    I just purchased an Apple TV.  I have a pc running windows 7.  It is connected to a router and the router is connected to a wireless router.  I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network so the Apple TV can do home share.

    I don't mean to be facetious but sometimes the simplest things are overlooked.  To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open.  It also needs to be on the same network.  My network is dual band and works with either stream but a friend of mine does not.  He has to set the computer and the Apple TV to the same band.  Hope this helps.

  • HT204089 I have a samsung smart TV and record free to air TV shows on my TVO I would like to purchase from iTunes a TV series called outlander but do not know how to transfer and save the episodes on my TIVO I will be using my iPad to purchase and downloa

    I Have a  samsung smart TV  and use TVO to record  free to air programmes .
    i would like to purchase from iTunes using my iPad , a TV series called outlander but do not know how to transfer and save the episodes to my TIVO
    please help

    Many videos in the iTunes store are protected so that they can only be viewed on Apple Devices signed into your iTunes account.  If that is the case then your TiVo will not be able to read the files.  If you know how to get a video file onto your TiVo from a flash drive, then just plug a flash drive into your Mac and drag one of the videos from inside the iTunes window onto the icon for the flash drive on your Desktop or in the left sidebar of a Finder window.  That will copy the actual file onto the flash drive. 

  • I purchased pro twice but cannot figure out how to access it.  I don't have a serial number.

    i purchased pro twice but cannot figure out how to access it.  I don't have a serial number.

    Hi lisalhawkins,
    I checked with your account and it shows that you have purchased an annual subscription of Adobe ExportPDF online service. Right?
    ExportPDF service does not require a serial number to access it.
    All you need to do is sign in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID and password.
    Then, you can upload PDF files from your computer and convert them to other formats like Word, PowerPoint, etc.
    On completion, you can download the converted file on your computer and edit it for further use.
    Hope I am clear. Please let me know if you have further query on the same.
    Regards,
    Anubha

  • Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    Can someone please help. I have a really old MacBook that is running really slow. I want to wipe everything and reinstall the latest software but don't know how to do this. Also is there a way of keeping Microsoft Office when doing this? Thanks in advance

    You do realise that wiping the disk means that everything on the disk is erased. Everything. Photos, music, emails, ...
    So the first piece of advice is to make sure you have a back up of everything.
    You need the OS disk to reintsall the operating system. You will use that disk first to erase the drive, then to reinstall the OS.
    Here's the link for the US.  http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    As for MS Office, you will need the original disk that it came on to reinstall it.

  • I purchased a Christmas CD and I want to put it in my iTunes library but do not know how to start the process.

    I purchased a Christmas CD and would like to put it in my iTunes library but do not know how to get started.

    Lynette,
    See this guide:
    iTunes 11 for Windows: Import songs from CDs

  • I am selling my apple mac pro but do not know how to deregister and register it to the new owner; how do you do this?

    I am selling my apple mac pro but do not know how to deregister and register it to the new owner; how do you do this?

    Before you sell or give away your computer, in addition to the steps mentioned in this support article, take these steps:
    Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
    Reset the PRAM and the SMC, which might contain personal information.
    If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
    If you activated FileVault in OS X 10.7 or later, turn it off.
    If you use Boot Camp, the partition must be deleted
    If you created any other data partitions on the internal drive, remove them in Disk Utility.
    Erase the data partition(s) with the option to zero out data. An SSD doesn't need to be zeroed.
    You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall  an older OS, either from the installation media, if applicable, or by booting into Internet Recovery (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
    If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer with the machine.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
    The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either.
    Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")

  • How do i get photos from my old phone(which i no longer have) on to my new phone i backed them up i dont know how to access them though

    how do i get photos from my old phone(which i no longer have) on to my new phone i backed them up i dont know how to access them though

    Hi Hannah,
    Welcome to Apple Support Communities.
    The article linked below will walk you through restoring the iPhone from a previous iCloud or iTunes backup.
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    Restore from an iCloud backup
    If you have a new iOS device, or if you need to restore your iOS device to resolve an issue, follow these steps.
    Follow the initial steps in the iOS Setup Assistant (select your language, and so on).
    Select Restore from iCloud Backup when the assistant asks you to set up your iPhone (or other iOS device).
    Select the backup you created earlier.
    You can restore a backup only by using the iOS Setup Assistant.
    If you've already set up your device, you can erase all current content to go through the iOS Setup Assistant again. Tap Settings > General > Reset > Erase All Content and Settings. Do this only if you already have a backup, because this step will remove all current content from your device.
    Use iTunes
    Restore from a backup
    If you have a new iOS device, or if you need to restore your device to resolve an issue, follow these steps:
    Connect your iOS device to the computer that has your backup.
    Make sure this computer has the latest version of iTunes.
    Choose File > Devices > Restore from Back up.
    If you're using iTunes 10.7 or earlier, right-click the device from the list and choose Restore from Backup.
    -Jason

  • I am just trying to restore my photos from my pc to my phone that i have backed up already on my icloud but do not know how to do this?

    I am just trying to restore my photos from my pc to my phone that i have backed up already on my icloud but do not know how to do this on my iphone 6 ios 8.3

    If the iPhone is still working and the photos are in the Camera Roll (i.e., taken on the iPhone) then, when you connect the iPhone to your PC, it should be recognized as a Camera and Windows should start AutoPlay.
    See this http://windows.microsoft.com/en-us/windows/get-pictures-camera-computer#1TC=wind ows-7

  • I have an Ipad, I activated the time capsule with no issues. I added the airport Utility application without issue.  However, I do not know how to access the hard drive with either my Windows computer or the Ipad.  Does someone know how?

    I have an Ipad, I activated the time capsule with no issues. I added the airport Utility application without issue.  However, I do not know how to access the hard drive with either my Windows computer or the Ipad.  Does someone know how?

    On windows load the airport utility .. latest correct version as possible.. there is no windows 8 but win7 works after a fashion.
    Make sure the TC is using SMB compatible names.. short no spaces and pure alphanumeric.
    Type the name directly into windows explorer.
    \\TCname or \\TCIPaddress
    If no luck turn off all the firewalls.. internal windows plus security software plus whatever other gargyoles and other rubbish AV software you have running.
    Ensure windows is able to at least ping the TC by IP address and name..
    Use the utility in windows to set file sharing to guest account on with full read and write access.. and set workgroup to WORKGROUP.

  • My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

    My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

    My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

  • I have apple ipad 64 gb onlt front camera available but i dont know how to oprate front camera

    i have apple ipad 64 gb onlt front camera available but i dont know how to oprate front camera

    Does the iPad have a Camera App?
    Please take note that the Original do not have a Camera App.

  • I need help! I cannot access my iTunes from my window's. I keep getting message "error 7" and also MSVCR80.dll missing. I do not know how to access this?

    I need help! I cannot access my iTunes from my window's. I keep getting message "error 7" and also MSVCR80.dll missing. I do not know how to access this?
    I tried downloading the latest version of iTunes, but it does not sync to my windos 7 HP because of the previous messages. Any feedback would be greatly appreciated.
    Thank you,
    ElsaV73

    Hope this article helps you:
    http://support.apple.com/kb/TS5376
    Pleas reply with any further questions.

  • I have changed my apple ID but cannot get my Mac computer to change it on iCloud.  I have signed out but do not know how to sign back in with my new id.

    I have successfully changed my apple ID and password, but cannot get my Mac computer to change it on iCloud.  I have accessed system preferences, iCloud and sign out.  But now I do not know how to sign in using my new id and password.  I would like iCloud to work on my Mac so that it will sync to my iPhone and iPad.  I have installed all of the latest software.  How do I change this account on my Mac?

    Do you have your Mac backed up?
    If not, you should use Time Machine to back up your Mac to an external hard drive just "in case".
    But if all you did was change your existing ID, then deleting the Calendar infomation from the Mac when you sign out should not be an issue. Since it is the same Apple ID, it is the same iCloud account (just with a different name), so your Contacts, Calendars, etc. are stored in iCloud. When you sign back in, you will have the option to sync Contacts, Calendars, Notes, etc. with iCloud - it should already be checked. Just sign back in, and your iCloud info will re-download to your Mac.
    I just tried this, and all of my stuff showed up when I signed back in. Notes took a couple of seconds to load once I opened them, but they are all there.
    Note: If you are signing on with a brand new Apple ID, then nothing will be downloaded because it will be an entirely different iCloud account. But if it is the same Apple/iCloud/iTunes ID with just a new email, then it will all be restored.
    Cheers,
    GB

Maybe you are looking for