I have PS6 and now wont open due to trial expired?
I have PS6, adobe Application Manager kicked in with Photoshop Extended Trial and now it says the trial is expired and need to purchase the software to continue using PS6 extended.. but I just want to use my PS6!
Not sure what question is:
Since you already have tried the free trial version, the only way to continue using PS6 extended is to buy it.
OR, if you want to go for a cheaper solution, you can get CS2 off of the Adobe website for free. Its a bit old, so it won't run on the newest operating system unless you can emulate the old system.
~~~
If you are saying that you bought PS6 but the trial for PS6 extended isn't letting you fire it up, call Adobe directly and they'll tell you how to clear up the issue. Its usually a permissions things or a copy of a file saved somewhere that they can tell you where to go, meanwhile they know you're not a scammer because you will have proved that you own a legitimate copy of PS6.
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Downloaded elements 12 and now wont open
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Hi goodshooting,
After downloading the software, did you install it?
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Probably already the case but be sure to have quit Bridge,
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Also be sure that Bridge as well as Indesign are installed in the application folder at your root system. -
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http://support.apple.com/kb/TS1538
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My SAFARI quit and it wont open anymore, I have a MINIMAC with MAVERICKS,please help !
Mac mini (Late 2012)
Model Name: Mac mini
Model Identifier: Macmini6,2
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MM61.0106.B03 OS X 10.10.1 SAFARI 8.0.2
SAFARI QUIT ON ME AND IT WONT OPEN AGAIN ! PLEASE HELP ! THIS THE REPORT :
Process: Safari [979]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [979]
User ID: 501
Date/Time: 2014-12-17 17:14:12.046 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 99C48021-4193-9E36-5941-5AD0D2E71DAC
Sleep/Wake UUID: B45DA696-4675-4118-AFB7-CEA09EF8E022
Time Awake Since Boot: 5400 seconds
Time Since Wake: 790 seconds
Crashed Thread: 21
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010172b000-000000010172c000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.15 - 2.15) AdBlock
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff970e0ae0 CFStringGetCharacterAtIndex + 0
1 com.apple.CoreFoundation 0x00007fff97255d1a +[CFPrefsSearchListSource withSearchListForIdentifier:container:perform:] + 106
2 com.apple.CoreFoundation 0x00007fff97288397 _CFPreferencesCopyAppValueWithContainer + 183
3 com.apple.Foundation 0x00007fff90ee8d8d -[NSUserDefaults(NSUserDefaults) objectForKey:] + 34
4 com.apple.AppKit 0x00007fff99a742c7 -[NSDynamicSystemColor recacheColor] + 93
5 com.apple.AppKit 0x00007fff99a74160 -[NSDynamicSystemColor initWithSelector:] + 89
6 com.apple.AppKit 0x00007fff99aa9b36 +[NSColor selectedControlColor] + 80
7 com.apple.AppKit 0x00007fff99aa98ef +[NSDynamicSystemColor alternateSelectedControlColor] + 39
8 com.apple.AppKit 0x00007fff99a7432f -[NSDynamicSystemColor recacheColor] + 197
9 com.apple.AppKit 0x00007fff99a74160 -[NSDynamicSystemColor initWithSelector:] + 89
10 com.apple.AppKit 0x00007fff99aa9819 +[NSColor alternateSelectedControlColor] + 80
11 com.apple.AppKit 0x00007fff99a835f1 +[NSColor colorWithCatalogName:colorName:] + 142
12 com.apple.AppKit 0x00007fff99a82fc0 +[NSCatalogColor newWithCoder:zone:] + 275
13 com.apple.AppKit 0x00007fff99a82e71 -[NSColor initWithCoder:] + 437
14 com.apple.Foundation 0x00007fff90f2790c _decodeObject_old + 331
15 com.apple.Foundation 0x00007fff90f274c1 _decodeValueOfObjCType + 1567
16 com.apple.Foundation 0x00007fff90f26b96 -[NSUnarchiver decodeValuesOfObjCTypes:] + 214
17 com.apple.AppKit 0x00007fff99acec53 -[NSColorList _decodeWithoutNameWithCoder:newStyle:] + 401
18 com.apple.AppKit 0x00007fff99acea55 -[NSColorList _parseArchivedList:] + 162
19 com.apple.AppKit 0x00007fff99ace7fd -[NSColorList _loadColors] + 419
20 com.apple.AppKit 0x00007fff99ace614 -[NSColorList colorWithKey:] + 33
21 com.apple.AppKit 0x00007fff99aa9e8d -[NSCatalogColor colorUsingColorSpaceName:device:] + 280
22 com.apple.AppKit 0x00007fff99aa9d51 -[NSDynamicSystemColor colorUsingColorSpaceName:device:] + 160
23 com.apple.AppKit 0x00007fff99acd375 -[NSTextFieldCell _textAttributes] + 380
24 com.apple.AppKit 0x00007fff99a7b5e5 -[NSCell _unformattedAttributedStringValue:] + 278
25 com.apple.AppKit 0x00007fff9a0f93e8 -[NSThemeFrame _updateTitleTextField] + 326
26 com.apple.AppKit 0x00007fff99a62c40 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1214
27 com.apple.AppKit 0x00007fff99a5954d -[NSThemeFrame _updateButtons] + 2735
28 com.apple.AppKit 0x00007fff9a0fb5a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
29 com.apple.AppKit 0x00007fff9a0fcfc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
30 com.apple.AppKit 0x00007fff99ae6339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
31 com.apple.AppKit 0x00007fff9a0fcc41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
32 com.apple.AppKit 0x00007fff99a5774e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
33 com.apple.AppKit 0x00007fff99a55c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
34 com.apple.AppKit 0x00007fff99a553fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
35 com.apple.AppKit 0x00007fff99c8c40e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
36 com.apple.AppKit 0x00007fff99a54e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
37 com.apple.AppKit 0x00007fff99c8c3c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
38 com.apple.AppKit 0x00007fff99a52745 -[NSWindowTemplate nibInstantiate] + 567
39 com.apple.AppKit 0x00007fff99a2773b -[NSIBObjectData instantiateObject:] + 309
40 com.apple.AppKit 0x00007fff99f09d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
41 com.apple.AppKit 0x00007fff99a1bf05 loadNib + 384
42 com.apple.AppKit 0x00007fff99f89f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
43 com.apple.AppKit 0x00007fff99f8a67d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
44 com.apple.AppKit 0x00007fff99d2c3af _NXLoadNib + 196
45 com.apple.AppKit 0x00007fff99d2bd8f -[NSAlert init] + 95
46 com.apple.AppKit 0x00007fff99d6b9f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
47 com.apple.AppKit 0x00007fff99a3d64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
48 com.apple.AppKit 0x00007fff99a3d20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
49 com.apple.AppKit 0x00007fff99a3d1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
50 com.apple.AppKit 0x00007fff99a3ce9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
51 com.apple.AppKit 0x00007fff99a3cc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
52 com.apple.AppKit 0x00007fff99a3c6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
53 com.apple.Foundation 0x00007fff90efd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
54 com.apple.Foundation 0x00007fff90efd2c9 _NSAppleEventManagerGenericHandler + 102
55 com.apple.AE 0x00007fff92fda99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
56 com.apple.AE 0x00007fff92fda719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
57 com.apple.AE 0x00007fff92fda623 aeProcessAppleEvent + 295
58 com.apple.HIToolbox 0x00007fff9c03337e AEProcessAppleEvent + 56
59 com.apple.AppKit 0x00007fff99a38d76 _DPSNextEvent + 2665
60 com.apple.AppKit 0x00007fff99a37e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
61 com.apple.Safari.framework 0x00000001017aaad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
62 com.apple.AppKit 0x00007fff99a2be23 -[NSApplication run] + 594
63 com.apple.AppKit 0x00007fff99a172d4 NSApplicationMain + 1832
64 libdyld.dylib 0x00007fff90a5e5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92a6722e kevent64 + 10
1 libdispatch.dylib 0x00007fff9ab14a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010335e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010335b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 9:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff92a6152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92a6069f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff9ab62d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff9ab62c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 10:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff92a6152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92a6069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9713fb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9713efdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff9713e838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff914b0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff90f43b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92a663f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff92a66946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff98a4c4a1 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bd2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00000001027363fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x0000000102525244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff92a66132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff98a4e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98a4e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98a4c4b1 thread_start + 13
Thread 21 Crashed:
0 libsystem_pthread.dylib 0x00007fff98a4c695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff9bfafb78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff9bfa8620 fprintf + 186
3 ??? 0x0000000109fab5dc 0 + 4462392796
Thread 21 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7f4361d8 rcx: 0x00007fff7f4361f0 rdx: 0x00000000000000a0
rdi: 0x00007fff7f4361f0 rsi: 0x00007fff98a4cb14 rbp: 0x0000000109fa7e30 rsp: 0x0000000109fa7db0
r8: 0x0000000109faf000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff7f4356b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff98a4c695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10172b000 - 0x10172bfff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x101734000 - 0x10206dff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x102510000 - 0x102a23ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
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0x7fff9172d000 - 0x7fff91735ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff91740000 - 0x7fff91793ffb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff91794000 - 0x7fff917bcffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff917d2000 - 0x7fff9193dff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff919a4000 - 0x7fff919a6fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff91acf000 - 0x7fff91ad0fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff91ad1000 - 0x7fff91b01ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff91b02000 - 0x7fff91b76fff com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff91b77000 - 0x7fff920a0ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff920a1000 - 0x7fff920a3ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff920a4000 - 0x7fff928fbff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff929b9000 - 0x7fff92a4dfff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff92a50000 - 0x7fff92a6dfff libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
0x7fff92a6e000 - 0x7fff92ab4ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff92ab5000 - 0x7fff92ae5fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff92e1c000 - 0x7fff92e1cfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff92e1d000 - 0x7fff92e22ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff92e23000 - 0x7fff92e65fff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
0x7fff92eb5000 - 0x7fff92f04ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff92f05000 - 0x7fff92f52ff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff92f53000 - 0x7fff92f5afff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff92f8e000 - 0x7fff92f96fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff92f97000 - 0x7fff92fbdff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff92fbe000 - 0x7fff92fccfff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff92fcd000 - 0x7fff9302cff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff9302d000 - 0x7fff93031fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff930cb000 - 0x7fff930dcff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff930dd000 - 0x7fff93155ff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff93156000 - 0x7fff9319cffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff931f8000 - 0x7fff931fcfff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff93203000 - 0x7fff932a2df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff932a3000 - 0x7fff932a4fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff932c7000 - 0x7fff932cbfff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff932cc000 - 0x7fff932defff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff932ea000 - 0x7fff932ecfff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff932ed000 - 0x7fff933e1ff7 libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff933e6000 - 0x7fff934feffb com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff934ff000 - 0x7fff935f2ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff935f3000 - 0x7fff9360cfff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff9360d000 - 0x7fff93656ff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff93871000 - 0x7fff938cbff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff938cc000 - 0x7fff938d4ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff938d5000 - 0x7fff938ddffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff938de000 - 0x7fff93952ff3 com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff93982000 - 0x7fff9399dff7 com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff939ab000 - 0x7fff939e6fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff939e7000 - 0x7fff939e9ffb libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff939ea000 - 0x7fff93b2cfff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff93b2d000 - 0x7fff93b30ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff93b33000 - 0x7fff93b44fff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff93b45000 - 0x7fff93b65fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff93b73000 - 0x7fff93b7fff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff93b80000 - 0x7fff93c28ff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff93d81000 - 0x7fff93da4fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff93da5000 - 0x7fff93daaff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff93dab000 - 0x7fff93df7fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff93dfb000 - 0x7fff93dfbfff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff93dfc000 - 0x7fff93e0afff libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
0x7fff93e0b000 - 0x7fff93e0dfff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff93e0e000 - 0x7fff93e18ff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff93e19000 - 0x7fff94081ffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff94088000 - 0x7fff94574fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff94575000 - 0x7fff9458fff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff94590000 - 0x7fff94682fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
0x7fff94683000 - 0x7fff94707ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff956c5000 - 0x7fff95994ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff95995000 - 0x7fff959c3fff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff959ec000 - 0x7fff95b1cfff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff95b25000 - 0x7fff95b29ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff95b2a000 - 0x7fff95c41fe7 libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff95dd2000 - 0x7fff95ddbfff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff95e55000 - 0x7fff95e56fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff95e57000 - 0x7fff9603cff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff9603d000 - 0x7fff96041ff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff96042000 - 0x7fff96472fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff96473000 - 0x7fff96550ff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff9658e000 - 0x7fff965bdfff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff965c7000 - 0x7fff966eefff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff96731000 - 0x7fff96764ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff96765000 - 0x7fff96765fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff96816000 - 0x7fff96863ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff96864000 - 0x7fff968d0fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff968d1000 - 0x7fff96a2fff3 com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff96a30000 - 0x7fff96ac1fff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff96ac7000 - 0x7fff96accff7 libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
0x7fff96acd000 - 0x7fff96ad6fff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
I just downloaded mountain lion and now my google chrome and spotify wont open
I just downloaded mountain lion and now my google chrome and spotify wont open. Any help would be appreciated.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?
Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy -
I have downloaded google translator to my mac and it wont open??
I have downloaded the app for google translator and it wont open ...says it is open so wont let me delete but isnt open ..does that make sense??
You might want to contact google support about that. They would probably be more help.
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My Sony Cybershot has always connected directly to iPhoto, but I must have changed a setting somewhere and now it opens in Finder. Very frustrating and I can't find where to change the settings - camera menu or Mac Preferences. Any advice?? Thanks
No, not in iPhoto, but instead in Finder (only). I've tried going into the camera menu and making sure it's set on Mass Storage, but no difference. Then I tried Auto - but also no difference.
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I have CS2. I shot RAW files with my Nikon D90 and now cannot open them in PS. I heard there was a plug-in to download for this, but cannot find it. Help?
You would need at least CS3 with ACR 4.6 to natively edit NEFs from a D90 in PS:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
It might also work to use the DNG Converter 4.6 or newer to convert the NEF files to DNGs and then those might open in your older CS2 ACR, but I’m not sure, since it’s a 9 year old program I haven’t used in years.
The DNG Converter can be found, here:
http://www.adobe.com/downloads/updates.html -
My i phone 4s battery dies and now wont switch back on, when plugged into the charger it just vibrates and sometimes beeps, but the screen will not come on? i have tried rebooting it but it still wont work, i just need to be able to access the memory so i can save all my stuff to icloud as i stupidly havent done this yet, is there anyway this can be done?
Hey tessatony,
Thanks for the question. I understand that your iPhone 4s is not functioning properly, and that you wish to try to make a backup before troubleshooting. From the information you have provided, it sounds like the device is indeed turning on and responding when plugged in, however the display is not lighting up. Have you attempted to plug the iPhone into a computer with iTunes? If iTunes recognizes the phone, you can attempt to back it up:
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
Afterwards, attempt to restart and/or reset the phone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If your issue persists, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
Apple - Support - Service Answer Center
http://www.apple.com/support/iphone/service/faq/
Thanks,
Matt M. -
I have a generation 3 ipod 80 gig. When I updated itunes to 11.1.11 and tried to sync the ipod it erased it and now wont recognize it. I can't seem to make this work I have reset the ipod, reloaded itunes all to no effect. Any ideas?
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.
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