I have purchaced an Premium account yet elements 12 states I cannot upload any more photos
I have spent a great deal of time uploading a very large album and while elements continued to show progress, then I checked both online and the apps it stooped showing new photos. After several more hours of upload time on elements it finally showed an error that stated I do not have a premium account. I have checked that I am signed in with only a single adobe id. IT states in preferences in elements that I am subscribed. I am very frustrated as based on the way the phtos upload, if I can resolve this problem I will have to eiehter try to match up all the photos that uploaded with the ones that did not to avoid a duplication, or start an entire new album upload which takes a very long time. Please help.
Steve Moriarity
Hi Steve,
I have checked your Revel account and see you do have a premium account. I am going to bring this to the attention of the Photoshop Elements team to help you.
Kind regards,
Glenyse
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