I have purchase a new copy of Adobe Photoshop CS5 Extended but am unable to register it

When trying to obtain a serial number from Adobe.com/go/edu-validate, it tells me that my Product Code is not valid :

It is not smething we can help with in the forums. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available.
Click here to get help now Contact Customer Care

Similar Messages

  • Does my computer meet the system requirements for Adobe Photoshop CS5 Extended?

    I am planning to buy Adobe Photoshop CS5 Extended but I have tried to understand if my computer 's system is enough for the software. Please help me, the Adobe requirements I am unsure of are in bold and my system is in italics (My laptop is an Acer Aspire 5715Z):
    Windows
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    Jen

    Brand:
    Acer
    Mfr Part Number:
    Aspire 5715Z
    RAM Size:
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    Processor Brand:
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    Processor Speed:
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    Processor Type:
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    Hard Drive Size:
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    Operating System:
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    Screen Size:
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    It IS a pentium processor, but I see nothing to indicate if it's 64bit. I'm guessing it's 32. CS5 works best in a 64 bit environment, that's my personal opinion. I've used it in both and 64 outperforms 32.
    2Gb of Ram will cause some performance issues too. If your aspire can be bumped up to 4Gb do that first.
    80Gb of HD with Vista and I don;t kow how much other software and files you have, but it isn't a lot these days. I had a Toshiba with an 80Gb drive and I lasted about three months before I HAD to put a 250Gb in it. Once I had Vista Ultimate, CS4 Master Collection, Office 2007, Roxio Creator 10 and about 4 Gb of websites. I had to connect an external drive for my Photoshop files because I had about 6Gb left on the drive.
    It will run (in 32bit mode) but with the "factory" specs, it will run slower and you may experience issues with it freezing up on large files (2Gb or bigger).

  • Dear Sir/Madam,  I have purchased a full copy of Adobe Acrobat Standard  software on  11th of August 2014 (Order number: 8796780459).  I accidently deleted that file, and tried to download it from the Adobe site with no success - Got a message directing t

    Dear Sir/Madam,
    I have purchased a full copy of Adobe Acrobat Standard  software on  11th
    of August 2014 (Order number: 8796780459).
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    Adobe site with no success - Got a message directing to [email protected] that elaborates that the file is available for 60 days only. Webhelp at digitalriver has directed me to you
    Please help me get a working link for download.

    Since you don't give us any details like your operating system or Acrobat version, I can only direct you to a general download page https://helpx.adobe.com/download-install.html

  • I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.

    I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.
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    Reinstall Safari from the Optional Installs.pkg on your Mac install disc that came with your iMac. Or in your case, you use Pacifist to extract the Safari app from the .dmg file.
    To bookmark a webpage:
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    Choose Bookmarks > Add Bookmark, or Bookmarks > “Add Bookmarks for These Tabs.”
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    Specify where you want to keep the bookmark or collection. You can add it to the bookmarks bar, the Bookmarks menu, or to a collection if you have created any.
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    In the future, rather then deleting an app, come here and ask for help first. More times then not, you will save yourself time and trouble.

  • I own photoshop cs5 extended but now have win8.  can i upgrade to cc at reduced price to cc or do i need to purchase it at full price? I don't need cloud but will use the pc for install.

    I own photoshop cs5 extended but now have win8.  can i upgrade to cc at reduced price to cc or do i need to purchase it at full price? I don't need cloud but will use the pc for install.

    There is no such thing as a "pay once, use forever CC". It's strictly a subscription model that you can use as long as you pay for it. Your CS5 will give you a discount for the first year.
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  • Adobe Photoshop CS5 Extended Student and Teacher Edition

    I would like to buy Adobe Photoshop CS5 Extended Student and Teacher Edition. Is that still available?

    Here is link to academic version qualifications.  http://www.adobe.com/education/eligibility-guide.edu.html?showEduReq=no
    You probably still have to have proof wherever you order from.

  • Adobe Photoshop CS5 Extended Installation Problem

    I tried installing Adobe Photoshop CS5 Extended from the CD on Mac OS X Version 10.6.8 but installer kept unexpectedly quitting. Has anyone else experienced this as well, if so how did you fix it? Thanks!

    It didn't work for the new user account either.
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  • Can anyone help me find a link to adobe photoshop cs5 extended

    Can anyone help me find a link to download adobe photoshop cs5 extended? I paid for the software and would like to reinstall it back on my pc but I keep getting sent to download cs6 and I don't want to pay for another photoshop if I already own a serial number for cs5 extended. Help me please.

    Please follow the steps below to download Photoshop CS5 :
    1. Navigate to Photoshop CS6 download page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop&loc=en_us
    2. Sign in with your Adobe ID
    3. Copy and paste the following links one at a time on the address bar and hit enter
    Adobe Photoshop CS5 Extended English Windows
    http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.7z
    http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.exe
    4. Save both the files.
    5. Run the .exe file.

  • Necesito actualizar la versión de prueba de Adobe Photoshop CS5 Extended, para mi curso en Deusto

    Necesito actualizar la versión de prueba de Adobe Photoshop CS5 Extended, para mi curso en Deusto Formación. Pues en la página de descargas, ya no está CS5 Extended, sino el nuevo CS6 Extended; pero yo necesito seguir con el que utilizo en el curso, al que estoy matriculada por un año (hasta marzo de 2013)

    Let me see if I understand correctly: You want to extend a trial version so you can finish your course? That's not possible. Unless you bought the product and have a serial number, there is no way to extend a trial version.
    Mylenium

  • Subscription for Adobe Photoshop CS5 Extended Subscription Edition

    Why does it say "We can not start subscription for Adobe Photoshop CS5 Extended Subscription Edition"?
    I have closed it and restarted it, but it constantly comes up after I have pressed the serial number and my e-mail.
    What's wrong?

    contact adobe support:  http://helpx.adobe.com/contact.html

  • 3D Text with Repoussé in Adobe Photoshop CS5 Extended | CSInsider | Design | Adobe TV

    In this episode of CSInsider, Rufus Deuchler, Worldwide Design Evangelist at Adobe, introduces you to how easily you can extrude text in Adobe Photoshop CS5 Extended to create fully fledged 3D objects. These 3D objects can then be rendered using Photoshop's own Raytracing engine, including cast shadows. This feature lets you add a 3D flair to your 2D images.
    http://adobe.ly/yzsIs4

    When I go into either CS 5.5 extended, the 3d features are ALL greyed out??? What is wrong? 

  • Issue activation adobe photoshop CS5 extended

    Hello folks,
    I just bought the adobe photoshop CS5 extended student version which cost me awfull much money.
    After installing it, I am not able to insert letters into the activation box, only numbers appear. The result is that I am unable to activate the program...
    Very f*cked up for my deadline of the school project. Does anywone knows why I am unable to insert letters into the activation box and how I can insert them so the program is activated?
    I am running an asus intel computer with wondows 7 on it.
    Thank you in advance

    Hello,
    Thank you for your answer.
    The product code start with 5 letters in capitals like this:
    HYLRD6-****-****-****-****
    *= a number
    Hope somebody has experience with this issue

  • Serial number incorrect for Adobe Photoshop CS5 extended education edition

    I received a serial number for my Adobe Photoshop CS5 extended education edition, but I get the message: this serial number is not valid for this product.
    Apparently it's not possible to send an email to Adobe NL, so I hope someone can help me out.
    Thanks in advance!

    Hi there
    I've checked your record and it looks like you've been provided with a CS6 serial number instead of CS5.
    Please provide the details from the bar code label on the box & I'll arrange for the correct serial number to be sent to you.
    Kind regards
    Bev

  • "Невозможно запустить подписку на Adobe Photoshop CS5 Extended Subskription Edition" - что делать?:(

    "Невозможно запустить подписку на Adobe Photoshop CS5 Extended Subskription Edition" - что делать?:(

    Nobody can tell anything without system information, but you might simply be experiencing this:
    Sign in or activation errors
    Mylenium

  • ¿COMO COMPRAR ADOBE PHOTOSHOP CS5 EXTENDED

    TENGO LA VERSIÓN DE PRUEBA DE ADOBE PHOTOSHOP CS5 EXTENDED Y QUIERO COMPRAR LA LICENCIA, NO QUIERO OTRO POSTERIOR PORQUE NO LO SE USAR, ES MÁS NO QUIERO SUSCRIPCIONES ANUALES, QUIERO COMPRAR LA LICENCIA Y QUE ME VALGA PARA SIEMPRE, QUE LLEGA UN MOMENTO EN QUE NO SE PUEDE ACTUALIZAR MÁS, ME DA IGUAL, YO QUIERO EL EL MISMO PROGRAMA Y QUE NO EVOLUCIONE.
    TAN DIFICIL ES CONSEGUIR UN CORREO ELECTRONICO DE ADOBE ESPAÑA PARA CONCTACTAR DIRECTAMENTE CON ELLOS.

    Carlos te agradeceríamos no escribas todo el texto en mayúsculas, porque supongo sabes que equivale a gritar. Y esto es un foro de usuarios como tú.
    La única versión disponible, con licencia "perpetua" que se puede comprar, sin mantener una subscripción anual, es Photoshop Extended CS6, repito CS6, la última disponible antes de empezar el sistema tipo Cloud.
       - La versión CS6 y tambien la actual, funcionan igual que la CS5, lo único es que añaden nuevas opciones o posibilidades. - 
    En la página principal de Adobe.es, pulsa sobre comprar y... abjo del todo a la izqda., sobre fondo gris pone Creative Suite 6, al pulsar a'hi entras en el acceso a los productos C6.
    https://store2.adobe.com/cfusion/store/html/index.cfm?event=displayCatalog&catalogId=CS6PR ODUCTS&store=OLS-ES
    (La versión CS5 dejó de comercializarse cuando apareció la CS6, o la CS5.5, hace ya mas de dos años)
    (Quizás haya una diferencia en el panel de Ajustes que ahora se llama Propiedades e incluye opciones del panel de Máscara, y tambien se ha mejorado el interfaz de opciones del 3D, con una más que notabe mejora de velocidad)

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