I have purchase a Skype premium 300 min 1 month ac...

I am so confused with Skype.
I have purchase a Skype Premium account and it shows my credit on my account.
If I try and ring a Home or mobile in Australia from Australia is will not connect and says purchase some credit?
What have I just purchase then? not much it seems.
Any help appreciated.
M
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bunter69 wrote:
I am so confused with Skype.
I have purchase a Skype Premium account and it shows my credit on my account.
If I try and ring a Home or mobile in Australia from Australia is will not connect and says purchase some credit
Hello and welcome to the Skype Community.
Your account shows that you are calling a cellphone in Australia. Please note that only calls to landlines in Australia are included in the Unlimited World Subscription.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Sashz wrote:
I was under the impression that since I have purchased a subscription with more talktime I should be able to make calls,
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Hi,
Skype Premium itself doesn't offer calling to any landlines or mobiles. Skype Premium enables you to make group video calls: https://support.skype.com/en/faq/FA10868/What-is-Skype-Premium
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as you are still having problems contacting support, you can also just send an email to [email protected] Just provide them as much relevant details possible, and use your registered email address when you contact them through that email address.
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

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Hi,
The only test we are running right now is around account enablement of group video calls. We haven't changed anything in regard to automatically starting video.
Depending on the platform your friend is using though, they might be able to see video only if the call returns to a 1-on-1 call. E.g. Android and iOS don't support group video calls yet so group calls will show as audio only on their end until enough people leave the call for it to become a 1-on-1 again.
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I have purchase a Skype premium 300 min 1 month ac...

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