I have purchased a gift for a gift for a friend a week ago and he hasn't received anything yet. I have tried to change the email address several times and it didn't work as well. Can you help me with that?
A Gift that hasn't yet been received.
Apple isn't here. Apple doesn't answer questions here.
iTunes Support -
http://www.apple.com/support/itunes/
Similar Messages
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hi , i forget my question and answer for my apple id , and i try to restore it but i cannot , can you help me with that thanks
You will have to try to recover the password or contact Apple for help.
https://iforgot.apple.com/
IF you still cannot recover it, contact Apple according to the instructions here.
Apple ID: Contacting Apple for help with Apple ID account security - Apple Support -
hi i need help with my ipod nano i want to transfer my music from the ipod to the itunes so that i can be able to transfer the music to my ipad can you help me with that ?
You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store. However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like"iPod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your iTunes library, and then sync your iPad. -
I am trying to change the email address associated with my existing account to free up my university email address for use in obtaining Creative Cloud. Every time I go to the account settings of my existing account (which currently uses my university email, as I set it up years ago and had no idea it'd eventually cause problems), I enter a different email to use for that account but I continuously receive an error message saying "account changes cannot be saved." It makes me think that it's because the email isn't verified (funny, it actually is verified since it has been the alternate email on the old account for years), but when I click the "send verification email" nothing happens (that is, no email is sent to that other email address).
Anyway, my university is now requiring that faculty create new accounts using our university email addresses in order to register/use Creative Cloud. Am I able to delete my old account, or can anyone help me actually change the email address associated with my old account without getting a "changes can't be saved" error?This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html -
On my apple ipod 4g (ios 6.1.6) ibooks was deleted and new version of it was unable to sync on my pod. Can please help me with that?
Try going to the Purchased tab in the App Store app on your iPod and you should be able to redownload an older compatible version of the app from there - you won't be able to do it from your computer's iTunes, you can only download the current version of an app on there, it is only directly on a device that you can potentially redownload an older compatible version.
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I just bought the new ipod and the NFL Pro 2013 application doesn't work eventhough it use to, can you help me?
See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
iOS: How to back up your data and set up as a new device -
Hi
I have some charges of Itunes on my Visa card that i never did.
7 different charges.
Can you help me please?Check your iTunes Store purchase history.
If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
If not, your financial information may have been compromised. Contact the bank.
(124167) -
How can we attain another installation CD, or download online, Creative Suite 5?
We've misplaced the installation CD and need to install it on one of our computers.
Thanks,
Chuckdon't post your serial number anywhere, much less a public forum.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/779606]''
there is no download bar when i run the video if idm is not in 4.0b9 then i dont think its a great idea . . .It is down to the authors of IDM to make it compatible with Firefox 4, you will need to ask them about their plans to do that.
One option is to use the FlashGot add-on, which is compatible with Firefox 4. That add-on can be used to integrate third-party download managers such as IDM with Firefox - https://addons.mozilla.org/firefox/addon/flashgot/ -
I have an Ipod touch version 4.2.1 and the instructions do not detail how to update to iOS 5. Can you help me with step by step instructions.
iOS 4.2.1 suggests that you may have 2nd generation Touch, which cannot be updated past iOS 4.2.1
Check http://support.apple.com/kb/HT1353 for help in identifying your model. A quicker method may be to check the back casing. If your iPod has Model No.A 1288 etched into it, then it's a 2nd gen Touch.
Assuming that you are using the latest version of iTunes (today, that is 10.6.3), to check if your iPod can be updated, connect it to your iTunes and look on the Device/Summary pane. Select Check for Updates. If there is one, you will see a message telling you that and how to install it. However, if you see a message saying that your iPod is up-to-date, then it cannot be updated. -
Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank youPlease refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree -
hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad/ TOUCHPAD is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .
Did you download and install the Windows Support software? If you did, did you use the Boot Camp Control icon to set up the trackpad how you want it?
http://www.apple.com/support/bootcamp/
https://discussions.apple.com/community/windows_software/boot_camp -
I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account. Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace. How do I change the email address to a new one that I can access?
If you remeber the password to that Apple ID then follow these steps
1 - Make sure you have an email address that is NOT an Apple ID
2 - Go to AppleID.Apple.com
3 - Where it reads Manage Apple ID - Sign in
Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
[To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
I learned this not to long ago and worked for me. Hope this helps you! -
After change to Mavericks my Mac become too slow e I can't use it because stays asking passwords for "talagent" and "messages agent" as icloud keys. I got changed the icloud password many times and still doesn't work. I can't open any program.
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked Keep login keychain unlocked is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access. -
I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH
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