I have purchased a Mac book pro and when I opened i tunes the songs that I previously purchased started to download. I closed it and went to bed only to wake up to no songs in my i tuners account. Can I please get these songs on my MAC back

So I was so stoked to get my songs, I had windows on my old pc and upgraded my life with mac book pro. When i got into my i tunes account it automatically startesd [pulling the songs I purchased. I was amazaed jumping around like a kid, I'm 39. I was working on a project and purchased a couple songs that night to use in my movie. I closed out everything and shut down the computer, Only to awaken to have it all taken away from me. Why? Can you please help me?

Your music will only be where you put it.
Copy it from your old computer, or your backup copy of your old computer.
If for some reason you have failed to backup and you do not have the old computer, not good, then you can redownload some itunes purchases in some countries.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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I suggest you post your qeustion on the Microsoft Mac forums as it's their software you're having issues with and that's where the MS experts hang out
http://answers.microsoft.com/en-us/mac

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

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I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

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Rented movies downloaded to an Apple TV can't be transferred to any other device.
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How can I do to transfer all iTunes library from my Mac book Pro to Time capsule without to lost the alphabetic sequence of songs

How can I do to transfer all iTunes library from my Mac book Pro to Time capsule without to lost the alphabetic sequence of songs & artists? What is the correct way to transfer my 3000 songs to Time capsule, to free the memory of my Mac? Thanks a lot. Carlo Molinari (Rome - Italy)

How can I do to transfer all iTunes library from my Mac book Pro to Time capsule without to lost the alphabetic sequence of songs & artists? What is the correct way to transfer my 3000 songs to Time capsule, to free the memory of my Mac?
The following are the basic steps to transfer your iTunes Media folder from your MacBook Pro to the Time Capsule (TC). Note: You will leave the iTunes Library, and its associated files, on the MacBook Pro as you will only be moving the media files.
Be sure to shutdown iTunes before starting.
Next, move the "iTunes Music" folder, located in ~/Music/iTunes/, to wherever you want on your TC's internal hard drive. Remember to leave the Album Artwork folder, as well as the three individual library files where they are on the MacBook Pro.
Wait a while. If you have a large library, this will take a bit of time.
Once the iTunes Media folder has been transferred, open iTunes. Note: It will still be looking at your local iTunes Library on the MBP. As such it will think that the iTunes Media folder is still on the MBP as well. However, we just relocated it to the TC. If you attempt to select any song, you will get an error that the song is "missing." Not to worry, we will correct this in the next step.
We need to tell iTunes the media has moved to the TC's internal HDD. To change where iTunes "looks" for the media, open iTunes and go to the Advanced > General tab and use the "Change..." button to tell it where your new "iTunes Music" library is located.
Once this is done iTunes will likely pop up a progress window telling you that it's re-analyzing your library. Let it complete this step.
As a final check to make sure everything when as planned, click on any library file from within iTunes and press cmd + i (or View > Get Info). At the bottom of the Summary tab in that window is a "Where:" section that tells you the actual file path to that piece of media; be sure that path begins with the name of your TC's drive, and not "Macintosh HD."

I had to buy a new Mac Book Pro. When I tried to install Adobe Flash Player, I couldn't get into it with any of my passwords. Can I reset my password and if so, how do I do that? Thanks

I had to purchase a new Mac Book Pro. When I tried to download Adobe Flash Player, it wouldn't take any of my passwords. I had to change my Apple ID last week, but nothing worked. Can I reset my Adobe Flash Player password and if so, how do I do that? Thanks

Hi Donna,
Please see What userid & password do I need to install Flash Player? for info on the password being requested.
Maria

Bought and installed a new battery for my Mac Book Pro 5.1, intel Core 2 dual, the computer makes a lot of noise! The noise disappears in sleep mode. What can be done?

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My Mac Book Pro suddenly will no longer connect to the Internet at my house. Help?

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From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

Mac Book Pro (Mid 2010) is no longer recognized the external monitor since Lion update.

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Bump- I have the same issue. Screen slowly dims for no observable reason until I rearrange to point it more directly at light source. Odd thing is that the light in the room does not change. So scren will be fine for hours while I am working and at some point just slowly dim until I rearrange. Any information helpful.

Since the price for mac book pro is much expensive than others for the same configuration, give me some reasons that why choose mac book pro?

I like Apple for both iPhone and iPad and I consider to buy a Mac book Pro recently. However, I haven't used mac book before. I have a alienware which is pretty good and I am much comfortable with it. I compared 2 laptops and I found for the same price, the configuration of alienware is much better than Mac book Pro.So why I need to buy the Mac book pro for a higher price? Don't tell me because it is Apple, tell me some details! For those of you who are familiar with mac book pro and loved apple deeply, please convince me!

I guess that really depends on what you would use it for, and how you use a computer. Alienware is geared for gaming and intense graphics displays, but a MBP is designed for general to hardcore users, and in my opinion, for multimedia purposes. One positive thing about Apple is that it works well with Apple hardware and software, and that it is user-friendly. Sony is like this too, that it works well with with Sony products, but my experience with Sony is not as user-friendly.
For me, if I were into Windows based gaming I would go with Alienware. If I wanted and used Windows based software and wanted a quality and long-lasting laptop, I would get a Sony. (There was a study on laptops in 2010, founded that Sony laptops outlasted the other brands (HP and Acer were at the bottom).)
Apple is more well-rounded and functions smoother compare to PCs. So, no pun intended, it's all apples and oranges.
If you are deciding which OS, you should based your decision on your needs, wants and functionality, and maybe long-term budget.
So for example, I'm not a computer gaming (that's what console gaming is for me). I like to compose music with my guitar and keyboard, like editing home videos, I'm an newsletter editor for my non-profit and HOA, I do statistics, I surf the web and stream media, and I do photography as a hobby. So for initial cost, ease of operations, quality, longevity, and total long-term cost, the MBP was my choice. I had considered Dell, Sony and Alienware. To me, Sony and Alienware was like buying a Cadillac, and Dell like a Buick. So I decided on a Lincoln. Apple best fit my lifestyle and long-term budgeting for computers.
FYI...Why I suggest long-term budgeting? Is because over the last decade, I've been through three desktops and four laptops. The Sony laptop outlasted them all with seven years, with only one hardware problem (two if you count the end). The worst ones are tied between HP and Compaq. Over the years my friends with Macs averaged seven to eight years of usage, so I estimated, I could have spent about the same or less by about $2,000 by buying two Macs: depending on configuration and models.
So there's my personal experience and opinion, of course. I currently have a Linux (for testing), Windows (wife uses it for gaming), and MBP at home.

I downloaded Mountain Lion on my Mac Book Pro but when I go to install it, it says "OS X cannot be installed on Lion." Any advice?

I downloaded Mountain Lion on my Mac Book Pro but when I go to install it, it says "OS X cannot be installed on Lion." Any advice?

Right-Click the "Install OS X Mountain Lion" installer under /Applications and select Show Package Contents and drill down through the folders; Contents/SharedSupport. Drag the InstallESD.dmg file to your desktop. Grab an 8GB USB stick as the file is 4.35GB's and might not fit on a 4GB USB stick. Then mount the DMG by double-clicking it and stick your 8GB USB stick in and that will mount then you can use Disk Utility to restore the DMG to the 8GB USB stick. Then shutdown and reboot while holding the Option key and select the USB drive. See if that will let you install Mountain Lion.
One more thing, you have to format the USB Stick first and ensure it's set to GUID mode (under Partition tab Options button) or it won't boot.
More detailed instructions:
http://osxdaily.com/2012/02/17/make-bootable-os-x-10-8-mountain-lion-usb-install -drive/

PSE 6 on Mac Book Pro Crashes when opening a picture

Whenever I try to open a picture PSE crashes. This is similar to another post but I should not be having RAM or generation issues. I have removed and downloaded from different DMGs all to no avail. Please advise.
Thanks

Thanks for the comment but I wasn't asking about viruses. The thread I asked on solved the other user's issue because of the Norton incompatibility. I was referring to the original question which had nothing to do with viruses. I open elements and try to open a picture from iphoto to work on and elements quits. Since I don't have Norton or any other anti virus program, I was hoping there was another explanation which would apply to my situation. Any ideas?
Date: Tue, 4 May 2010 16:34:51 -0600
From: [email protected]
To: [email protected]
Subject: PSE 6 on Mac Book Pro Crashes when opening a picture
There's really no need for Norton on the Mac - because there is no such thing as a Mac virus. I realize that this could change tomorrow, but as of today, there is no such thing as a Mac virus. There hasn't been for about a decade.
You can remove Norton. I removed it from my Macs about a decade ago.
To prevent any future viruses from getting in, set up a new sub-user account on your Mac, and start using it. Don't run your Mac as the Administrator.
When you run as a lowly user, your Mac keeps an eye over what you do, and demands the Administrator's name and password whenever you do something suspicious. That won't be a problem 99.9% of the time. It's only a problem when you try to install an application or a utility.
Keep that limitation in mind, and use it to your advantage. A virus is an application that pretends to be something else. It lures you into installing that virus onto your computer. Let's say in the future you download what you think is a photo. It's really a virus. You double-click on it to launch Photoshop Elements. Instead, you launch the virus, which starts to install itself on your Mac.
At that point, everything comes to a screeching halt when the Mac operating system stops the installation, and puts a message on the screen. That message will say something like, "Please type the Administrator's name and password to INSTALL THIS APPLICATION into the Applications Folder." That is your tipoff that you aren't dealing with a photo. You are dealing with an application.
At this point, you should ask yourself, "Why is a photo trying to install anything?" Whenever the Mac operating system asks for the Administrator's name and password, you should ask yourself if you know exactly what is being installed.
If you were running your Mac as the Administrator, then you wouldn't get this warning messages. The Mac would say, "Well, I guess he knows what he's doing, so I'll install this application." And the still-to-be-written virus would be installed on your Mac. It's a lot easier to keep viruses off your computer than to try to remove them once they get in.
This is why you don't need anti-virus software on the Mac - if you have an intelligent user operating the computer as a sub-user.
>

Mac book pro has grey screen with apple in the middle

my mac book pro has a grey screen, apple in the middle and a spinning wheel. i have tried the command r. nothing is working

Mac OS X- Gray screen appears during startup
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp? So far when I try to disconnect the external HD from the mbp, I get the following pop up window: The disk "external hard drive A" couldn't be ejected because "Lightroom" is using it. Quit that application and try to eject this disk again. When I do that and restart Lightroom 5, the Adobe Photoshop Lightroom - Select Catalog screen pops up but doesn't list my external hard drive A as a choice.
I've reviewed Adobe's Lightroom Help | Smart Previews Lightroom 5 web page and still haven't been able to figure what I'm doing wrong. Any help would be appreciated.

Your internal HDD. by default, is named 'Macintosh HD'. From what information you supplied, it looks like there is already a Lightroom catalog installed on you local (internal) HDD using the standard naming convention Adobe uses as well as a Lightroom catalog on your external drive which you created. To be sure of which catalog Lightroom is loading when it starts up, To do this, start Lightroom as you normally would. After it starts, select the Lightroom menu item, then select the Catalog Preferences item and finally, navigate to the General tab. The Location information will tell you exactly what catalog Lightroom is opening by default. This will likely be the Photography Mac Book Pro Versions catalog on your external HDD. Once that is confirmed, you are ready to proceed. As an additional test/verification, you can shut down Lightroom and, this time, start Lightroom while holding down the ALT/OPTION key. This will cause Lightroom to pause and display a screen which will allow you to chose a different catalog to open. Navigate to the /Users/[user name]/Pictures/Lightroom folder and select the Lightroom 5 Catalog.lrcat file. When Lightroom comes up, there should be no previews or folders as this catalog should be empty. Now you can be certain which catalog is being used and which catalog has all your data and you are ready to migrate your current catalog. Shut down Lightroom.
To migrate your current catalog, use Finder to locate your Photography Mac Book Pro Versions folder on your external drive. Select the folder and select COPY from the context menu. Next, use Finder to navigate to the /Users/[user name]/Pictures/Lightroom folder on you internal HDD. You can start at the Macintosh HD level and work your way down by opening each level (Macintosh HD/Users/[user name]/Pictures). Select the /Pictures folder and then select PASTE... from the context menu. When the COPY/PASTE is complete, you should see the following files on the Macintosh HD:
Macintosh HD/Users/[user name]/Pictures/Lightroom/ and
Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions
The Macintosh HD/Users/[user name]/Pictures/Lightroom folder will contain the empty default catalog the Adobe created when Lightroom was installed and Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions will contain a copy of the catalog you created on your external HDD.
You are almost done now. Make sure your external drive is still attached for this step. Restart Lightroom using the ALT/OPTION key again. When the Select Catalog screen appears, select the Choose a Different Catalog button (lower left side). When you do, a Finder window will open to allow you to navigate to a catalog of your choosing. Navigate to Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions and select the file Photography Mac Book Pro Version.lrcat. This is the copy you just created. Select the Open button and Lightroom should start. You should see all of your previews and settings just as before. Also, in the left hand panel, all of your folder should show up and none of them should be dimmed and none of your previews should display a small exclamation point badge. Either a dimmed folder name or an exclamation point badge indicates that Lightroom can't find the associated image file. If everything looks good, go to the Lightroom menu, select Preferences and then select the General tab. Under Default Catalog, select an option to either load the LAST catalog opened or select the Users/[user name]/Pictures/Photography Mac Book Pro Versions catalog from the drop down. Shut down Lightroom and then restart it normally. This time, when Lightroom starts, you should be viewing the new copy of your catalog. You can confirm this by looking at the General tab on the Catalog Preferences screen (Lightroom/Catalog Preferences menu items). Shut down Lightroom once again and this time, eject your external drive before restarting. This time, your folders in the left hand panel will be dimmed but you should be able to work with your smart previews. If Lightroom should display a Select Catalog screen with the external drive detached, double check your settings as it indicates Lightroom is still looking at the copy of the catalog on the external drive rather than the new copy you made.
Finally, if you are seeing dimmed folders and/or exclamation point badges with the external drive attached, this indicates a problem. You can select any folder and select Update Folder Location from the context menu. This will allow you to navigate to the copy on the external drive and select it. Lightroom will then update the catalog (select to synchronize the content). This will not only clear the dimmed folder problem but also remove the exclamation point badges for all photos in that missing folder. However, it may indicate that not all went well with the copy of the catalog so make sure to verify all went well. You can use the Get Info option on the two folders. You should see the same number of files/folders for both the copy on the internal drive as well as on the external drive but you can't rely on the byte count because of the possibility of differences between the geometry of the two drives. Hope this all helps!

Why is my mac book pro very sluggish in opening windows/color wheel

why does my Mac Book Pro acting slow when ever I'm working in multiple windows, going back and forth,
it take for ever to open up load the pages, and there is a rainbow color wheel spinning, not sure what is going on with it.
please help, and my 3 year warrant has just expired. please help.

Check to see how much free space there is on the startup disk.
Click the Apple menu icon top left corner in your Desktop. From the drop down menu click About This Mac > More Info then select the Storage tab.
Make sure there's at least 15% available storage space.
mac book pro very sluggish in opening windows/color wheel
If storage space is not the issue, the startup disk may need repairing. Use Lion Recovery
OSX Tips The Storage Display

I have purchased a Mac book pro and when I opened i tunes the songs that I previously purchased started to download. I closed it and went to bed only to wake up to no songs in my i tuners account. Can I please get these songs on my MAC back

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