I have purchased a new macbook pro model no 840ll/a after the first installation i shut down the coputer. when i start gain i cant . it is asking the passwoerd and i dont remember what is the password . please help
i have purchased a new macbook pro model no 840ll/a after the first installation i shut down the coputer. when i start gain i cant . it is asking the passwoerd and i dont remember what is the password . and when i give the apple id password it is not accepting . what to do
i am able boot my system because of wrong password . how to open
Similar Messages
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dears, i have purchased a new macbook pro with lion os, then after a while for a notification to update the iPhoto app, and when i tried to update it said that unable to update, then i uninstalled it, then i tried to install it but it said these apps connot be installed on this computer!!!!!
what should i do
this problem started to annoy me, as am not able to edit any photo.
pls help ASAPThanks a lot i followed the instructions for safe mode (i found out that i was pressing the C button after restarting) i did whats written there but the repair couldn't be performed so in addition i needed to re-formate the HD so i erased the volume and then repaired the disk--> quite disk utilities --> start the installation from the installation DVD.
Thanks really appreciating your help -
i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I need help transferring my Photoshop Element12 from my old MacBook Pro to a new 13 in Retina Display Macbook Pro. How can this be done? Both computers are using Yosemite 10.10.2.
I'd appreciate any help.Go to this link, install and validate with your 24 digit serial number - click here for PSE downloads
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i had a side panel but when i updated a game it disappered and i want it back but dont remember how i got it the first time
it was dream zoo and it wasnt in the app i set it from the settings menu and then i went to the app it asked if i wanted to update and my panel disappeared i set it from an option that had a turtle on one end and a bunny on he other with the bar thing like in the volume menu for settings
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Mid 2010 Macbook Pro battery will not charge after plugging in firewire cable shut down computer
I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number: W0013PVDXBX0A
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 157
Charge Information:
Charge Remaining (mAh): 3406
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5956
Health Information:
Cycle Count: 395
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b9468c
Charging: No
Any help would be greatly appreciated. Thanks everyone.I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number: W0013PVDXBX0A
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 157
Charge Information:
Charge Remaining (mAh): 3406
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5956
Health Information:
Cycle Count: 395
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 3
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00b9468c
Charging: No
Any help would be greatly appreciated. Thanks everyone. -
hello. my ive been trying to restore my ipod touch 4th gen because it was frozen on the apple logo. i got it to go to the connect to itunes image. i plugged it into my computer to try and restore. i open itunes and it says "you must restore this ipod to use itunes". i click ok and then i accept the terms. after that it shows that it will take 41 mins to restore, but then it says "we connot restore this, there was a problem. it also says to check your network connections or try again" my network connetions are on and its still not working! please help
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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My new MacBook Pro 2013 is very slow on restart or on from shut down.
Anyone also experience this?
probably 4-5 minutes.
It has a 500gig SSD, but it wasn't this long before.
I needed to force close of mail twice too
help? -
my iphone has been locked icloud and i dont remember my id or password and my iphone is new and in warranty
Serial number DN******FFM
Model IPHONE 5S 32GB GOLD
Warranty Limited Warranty
Warranty Days Left 181
Warranty Start Date 01.06.2014
Warranty End Date 31.05.2015
Telephone Technical Support Expired
Repairs and Service Coverage 31.05.2015
Country of purchase United States
Purchase Date 26.03.2014
<Personal Information Edited By Host>Sorry - mistyped the URL. It is of course http://appleid.apple.com . They will want your name and your current email address. You must know what your email address is. In any case you are signed in here with an Apple ID - is that the same one? You would have to know the ID and password to post here.
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I have an Ipod classic sync'd to a PC. The PC is no longer working. I purchased a new MacBook pro. How can I sync the Ipod to the new Macbook pro
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the Mac as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your Mac first.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I have purchased a new macbook air today and don't know the password for it?
I have purchased a new MacBook Air today and dont know what the passord is that was created today - in truth i discussed with the sales assistance that i didnt want one and im sure she just tabbed through that section!!!
Im now trying to load Office:mac and of course need a password!
Does anyone know what to do?have you tried just empty password (press enter without typing anything in)?
Maybe give your man a call?
There are ways to reset passwords, but it's probably easier to just ask the guy. -
Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!
On all shopping sites, or only some? What happens when you try?
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I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however it is asking for my serial number which I have misplaced. I am unable to trace my serial number anywhere. I have even checked my adobe membership to locate my serial number but it does not seem to have any record which is strange as I have been using this software for over a year now and the previous versions since 2009. Could someone help me in my predicament.
Contavct Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I purchased a new MacBook Pro and when transferring files iphoto did not transfer. I have a question mark in the place of the icon. My pictures are in library but can't properly access iphoto. Thank you
Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff.
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