I have purchased a PhotoSmart eprinter, but when I try to send emails to it, it show a error message

When I try to sen an email messsage to my printer, an error message appears that states, that the message was rejected by the recipient domain. The error that the other server returned was. 550 5505.7.1 Command rejected (state 18).
I have carried out all the instuctions, that the printer intructons stated that I should do, but to no avail. Pease help.
Thank you
Yours Simcererly Mr M W Owens

Hello Mel_Owens,
Could you tell me what device you are using to send the print job? Here are some generic steps to resolve the issue.
1. First you need to cancel your email account on the mobile device.
2. Then you can recreate the same email account.
3. Try sending a job again and see if this works.
Other things that may help resovle the issue is to remove delivery confirmation and read reciepts, and make sure that only one email account is on the phone.
If these steps don't fix the issue, let me know about the device that is being used and I will try to help you further.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

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