I have purchased a rental now I cannot download

I can find the movie but it won't play and the download symbol is available. When I try to download it states 'You have already rented this but it has not been downloaded. Go to downloads to manage your downloads.' However its not appearing in my downloads....??!
I've tried signing out of itunes and back in again

Hello there, emily.
The following Knowledge Base article offers some great steps and additional information for troubleshooting your issue, if the case is that your download was interrupted:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If you find that the issue persists, then please use this alternate article to report your issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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