I have purchased a secondhand ipad and I want to reset it to factory settings

I have purchased a secondhand ipad from eBay and to reset it to factory settings it is asking for itunes log in details. I have messaged the person that i bought it from in hope that he can help. but I was wondering if there's another way to reset it without this password.

Is Activation Lock your Issue..?
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
If so...
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

Similar Messages

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

I have purchased a new iPad and given my old one to my husband. How do I change the Apple ID over to him. We are having continuous confusion between the two iPads

Hi Marg42,
Thanks for visiting Apple Support Communities.
First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
My Apple ID
https://appleid.apple.com
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/ht2731
Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
This article has instructions for doing so for specific Apple services:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Alternately, he can erase the device and set it up as new using the steps in this article:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Best Regards,
Jeremy

I have bought pages for ipad and i want it in my mac pro

Hi!
I have bought pages for ipad and i want it in my mac pro and for my macbook, but when i go to the app store it says that i have to pay for it again. Do I have to pay for pages again for my mac pro?
Thanks! : )

Yes, iPad and Mac programs aren't the same even when they have the same name.

I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?

I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?

Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings

HT4993 hello I have a I phone 5 and I want to reset it but I don't know my restrictions passcode. can you help me?

hello I have a I phone 5 and I want to reset it but I don't know my restrictions passcode. can you help me?

You would need to restore as new if you cannot remember the restrictions code you set.

HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you help???

You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I purchased a used ipod classic and I want to reset it to factory ...how do I do this?

I purchased a used ipod classic and I want to reset it to factory ...how do I do this?

Click here and follow the instructions.
(99485)

If I have applecare in my mac and I wanted to reset my Mac, would the resetting affect my applecare (in other words - missing)?

If I have applecare in my mac and I wanted to reset my Mac, would the resetting affect my applecare (in other words - missing)?

No.
(121065)

My App Store disappeared and I can't reset it to factory settings. Please help

no joke ,y App Store is gone and I can't reset back to factory setting and I can't do anything with the restrictions someone help me.
<Email Edited By Host>

Never post your email address in a public forum - no joke. I asked the hosts to remove it.
Now why don't you explain your situation in a little more detail and a little more clearly.

Wifi and Bluetooth disappeared after reset laptop to Factory settings

After reset my PC to factory settings realized that the wireless and bluetooth were not working. The problem is not with my home network, since all other devices are working great The F12 (wi-fi) hot key is orange and does not turn on. When button is hit just changes to airplane mode on/off. There are no option of wireless devices or icons or whatever to access this. Wireless and bluetooth just disapeared. At the device manager, the only driver found in Device Manager\Network Adapters is Realtek PCIe GBE Family Controller. Nothing about wireless. Everything is gone. Accessed the HP support and installed several different network drivers, but nothing happens. Tried to do another factory reset, problem persisted. Exactly same occuring to Bluetooth. They always worked fine, till the factory reset. Don't now what else to do, some say that may be a hardware malfunction, but I think it is weird, always worked great and it changed immediatly after the factory reset. In my opinion seems more like a software than a hardware issue, caused by the reset. Could anyone give a help with that? Tks a lot

Hi , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY TouchSmart 15 Notebook and Wifi problems. Here is a link to the troubleshooting the Wireless connection. Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system it has built in Wireless troubleshooting assistance. It will show you how to make sure the Wireless is on. Here is a document on Airplane mode. If Airplane mode is on you cannot use your WiFi or Bluetooth, so Airplane mode should off and no Ethernet cable connected for the Wireless troubleshooting. I hope this helps you connect. Thanks.

My wife upgraded to a 32 gb ipod touch and I took her 8 gb. I want to reset mine to factory settings without messing with the stuff on hers. I assume because of icloud, every time I take something off of mine it comes off of hers too. Any help????

MY WIFE UPGRADED TO A 32GB AND PASSED HER 8GB ON TO ME. I WANT TO RESET MINE AND START FRESH BUT EVERYTIME I TAKE SOMETHING OFF MINE IT COMES OFF HERS AS WELL. HOW CAN I DO IT WITHOUT CLEARING HERS?

Connect the iPod to yur computer and restore to factory defaults/new iPod. You can also go to Settings>General>Erase all content and setting. Thge set up the iPod the way you want.
ALso, go to Settings>Store and turn off Automatic Downloads.

I have iMovie for the iPad and I want to be able to add subtitles to certain parts of the movie, is there a way to do this?

So, I'm making a stop motion for youtube, and the movement is way to fast for me to try and talk for it, so, I need to be able to add subtitles down at the bottom of the screen. Can I do this on iMovie for the iPad?

First, get an app called MPEG Streamclip, which is free. You can find it by googling MPEG Streamclip Squared 5.
Open MPEG Streamclip.
In iMovie, select the clip you need. Then, right-click/Reveal in Finder.
Drag this clip into MPEG Streamclip
In MPEG Streamclip, move the playhead to the frame you want.
In MPEG Streamclip, click FILE/EXPORT FRAME.
Choose JPEG, TIFF, or PNG and give it a name.
Also, for how to add a pointer, try Karsten Schluter's website for a good post on how to do this.

We have a 3rd generation iPod nano which we have forgotten the password to. How do I reset it to factory settings so I can sync it with our iMac and iTunes?

How do I reset our iPod nano 3rd generation to factory specs so we can sync it to our iMac and iTunes? We have forgotten the password and have given up on the guessing game after too many attempts. I have been through the support, tried trouble shooting, but it doesn't seem to sink in... What is the "simple" way to get our nano back for a new set up?

I should add that I have tried the online on how to restore but it says it has to be through iTunes and iTunes doesn't even recognize the iPod at this point. The iPod is an iPod 2 classic I believe.

Itunes doesn't see my ipod shuffle and I want to reset it to factory default

I have a 1st gen ipod shuffle, iTunes does not see it but my computer does, I am running windows 7 and I just want to restore the shuffle to factory default

So, I found out how to fix this issue. In "My Computer" right click on the iPod and format it. I chose to format it using FAT and Default allocation size. After that, I opened iTunes and it recognized my iPod Shuffle. It said it wasn't formatted properly but gave me the option to restore it to factory defaults which fixed everything. Way to go Self. Thank you. You're Welcome

I have purchased a new computer and want to upgrade to lightroom 5. How do I go about doing this when LR4 is currently on my old pc?

I have purchased a new computer and I want to upgrade to lightroom 5. How do I go about doing this when LR4 is currently on my old pc? Thanks!!!!

Just install Lightroom 5 on the new machine and activate it using the serial number from your purchase. You do not need to have the older version installed though you might need information from it.

I have purchased a secondhand ipad and I want to reset it to factory settings

Similar Messages

Maybe you are looking for