I have purchased a tv series and rented a movie from iTunes. I cannot find where either have downloaded on my Macs (laptop or desktop) or iPod. Perhaps I have overloaded the capability to download?
The TV series, "Turn" has partially downloaded. I paused the download process in order to rent the movie "lego story"
I cannot find the movie, but I believe I have been charged for it. In my library, I have episodes 101, 102, 9, & 11-16 of the "Turn" series.
The film should have downloaded into the Movies part of the iTunes library on the computer that you bought it on (is the a 'rentals' tab on that part of your library with the film in it ?). Does it show in the Purchase history on your account : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If it shows in your history but not your library then does the Store > Check For Available Downloads menu option download it, and/or do the TV shows show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage for downloading ?
Similar Messages
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Just downloaded a rented movie from iTunes but cannot find it to run it! How do I find a start the movie?
Check the Videos App.
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I got a new iPad,rented my first movie from iTunes, paid for and downloaded it. Now I want to watch but cannot.clicking on the movie in iTunes showsit downloaded. Message in email shows it has need paid for. I am connected to secure wifi. How do I watch my rented movie?
You're welcome. Glad you got things sorted out.
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I have rented a movie from iTunes, but cannot get it to play
The film has downloaded, and on the picture of the film title, there is the word "play" with an arrow. When I click on the word play, nothing happens. I have iTunes 10.5, and iTunes has been happy as a clam, and I can listen to music and audio books...but I cannot play this film!
I appreciate any advice anyone can give!
Thanks,
ShirleyShould be under Library>Movies. Try searching for it in the Movie section.
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Any one has any clue where it might have gone? I went to my apple tv, opened settings, then clicked on itunes store, then clicked on rentals...and it said no rentals found...??? I searched anywhere else. I had two rentals before and found them this way. This time, i couldn't find it!
They may have expired?
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I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
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I am trying to rent a movie from iTunes. It started to download in HD and I don't have enough room on my basic iPad 2. How do I cancel the download and re download it in SD?
Try downloading movie on your computer (iTune).
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I have rented ten movies from iTunes store and to my chargin they don't play on my iPad after it indicates it's been already downloaded. This has happened to me a couple of times and I just ignore it and rerent the movies. But now it's all the eight movies I rented and two tv shows, one of which I bought a seasons ticket. What can I do to be able to watch these movies or get iTunes to credit back my account. Thank
Does this happen quite often?
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I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?
Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H. -
I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?
You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have purchased a new PC and am being blocked from accessing my itunes account why???
You are being blocked how ?
If you mean that your library isn't showing then it won't automatically appear on it. You can authorise your iTunes account on it via the Store > Authorise This Computer menu option (with iTunes 11 pressing Alt-S should get the Store menu to appear). You will then need to either download your content onto it (what you can re-download will show under Purchased link under Quicklinks on the right-hand side of the iTunes store homepage), or copy if from your old computer or your backup.
If you are referring to something else ... ? -
my wife has an ipad in her name and i have purchased an iphone 5 and set up a new account, i cannot transfer tunes from my laptop to my iphone through home sharing what should i do TIA
Plug it in and sync it
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Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?
Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
Inquiries to the iTunes Store have yielded only the following explanation:
"Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
What these "laws/restrictions" might be have never been identified.
Can I somehow exchange the giftcards that I have for App gift cards?
There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
Problem is I don't have a credit card to purchase the apps.
Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card. -
I rented a movie from iTunes. When I go to watch; it says download???
I rented a movie from iTunes for my iPad 3rd Gen. I went to the video app like usual. Selected to watch, and it said- I've already purchased it, but I have to go to downloads to download it. What the heck does that mean? Where do I go. It's taking me longer to figure this out; then would've been to watch the movie. Please help! I'd really appreciate it
Hello don_ristows_computer,
The following article provides steps that can help get your rental downloaded to your iPad.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Cheers,
Allen -
I rented a movie from iTunes and now it's not working
I rented a movie from iTunes on my iPad and it started downloading. For some reason it stopped. The movie is showing up in the video app but when I hit play or the download cloud it tells me I have rented the movie but have not downloaded it. I go back to iTunes and the download section is gone. I go back to the movie, where you can buy or rent, and it says watch....which if clicked on takes me back to videos. And then it again tells me I have rented the movie but have not downloaded it and to go to Downloads to manage my downloads. THERE IS NO DOWNLOAD SECTION OR OPTION IN ITUNES....IT IS GONE!! I have closed iTunes and restarted my iPad several times and am still having the same issue. I have rented movies in the past with no issues. I have NO IDEA what is going on and am very very frustrated. Hopefully someone can help.
Thanks!!I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action
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