I have purchased Adobe Acrobat XI Pro. I have a serial number (removed by host) I purchased this product after the free test period had expired. Now I cannot enter the serial number into the website because it says that the product is not
I have purchased Adobe Acrobat XI Pro. I purchased it after the free test period had expired. In the drop down menue on the website XI Pro is not listed so I cannot enter the serial number [removed by host]. So I cannot use the program. John Steele. [personal information removed by host] Thank you
@Bill, I removed your post, since its subject now contained the serial number which I could not remove.
Bill’s original reply: I cannot edit your post. Please remove the S/N ASAP. You should never post S/Ns.
I will add to Bill’s reply and add that you should not post your phone numbers or other personal information on the internet.
Similar Messages
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I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
I just purchased Adobe Acrobat XI Pro, but installation didn't work. At the last step said that it'd fund an error. Any idea? How i can contact Adobe support? I have a new Macbook Pro Yosemitte ..
Hi Francis,
Could you please let me know how have you been trying to install Acrobat?
Please ensure that you are signed in as admin and antivirus software is disabled at the time when you install.
Regards,
Anubha -
I have registered my serial number but cannot continue the download because it says that the number already exists. This happened when I previously entered the number bt had to exit the program. How do I resolve this?
Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?
I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton -
Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
MaggySimpson wrote:
Hi! I sold my Iphone on ebay.
Follow the instructions to remove a device you no longer have.
From here > http://support.apple.com/kb/PH13695?viewlocale=en_US -
Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?
Hi. I purchased Adobe Acrobat Xi Pro from a store (card). I submitted the number (under the scratch area on the card) on the adobe website, with my personal details etc. When I submitted the form, I got an error message: 413 header length too large (and on top the page reads JRun Servelet Error). What does this mean? What should I do next?
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My institution purchase Adobe Acrobat XI pro but with a recent software update, I have lost access.
My instituion purchased Adobe Acrobat XI pro. With a recent software upgrade, I have lost all access.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well... -
I purchased Adobe Acrobat x Pro recently and installed it, I have compatibility issues vision 2013. The adobe pdf converter plug in stays inactive despite all my efforts to activate it, I need help with this? How can i get the plug in to work with Visio 2013?
For MS Visio (any version) only the appropriate version of Acrobat *PRO* provides PDFMaker for Visio.
For Visio 2013 specifically you must have Acrobat XI Pro (updated to at least 11.0.1).
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well... -
I've put in the serial number on the apple website, and it says that the product hasn't been "activated". What does this mean?
Does this mean that the warranty still stands as new?I had the same problem, though mine was with an iPhone 5. I phoned the Apple folks and they told me they had the record of my purchase, and indeed my purchase date had been recorded. It took a couple of weeks, but the data eventually showed up correctly online.
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How do I activate my purchased Adobe Acrobat XI Pro for Win?
How do I activate my purchased Adobe Acrobat XI Pro for Win now that it is downloaded and installed? Was having internet issues when prompted and now can't find?
You need to use the serial number that comes with the purchase to activate the software. If you have an issue with reards to the serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
Anyone have an idea of how to eliminate request to renew my subscription?
If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
Thanks,
TimHi Tim ,
Please refer to the following link to cancel your subscription of Creative Cloud .
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
My itunes on my computer will not let me log in, because it says that the account has never been used. Help me.
Hello zahler4,
Welcome to the Apple Support Communities! This is a common alert message when your Apple ID has not yet been configured for use with the iTunes Store. To configure it, you should have the option to “Review” - at which time you can add a payment method to your account. For more information, check out this resource:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store - Apple Support
http://support.apple.com/en-us/HT201762
When using the store for the first time, you must provide a payment method. After you configure the account you can change your payment information to None:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
http://support.apple.com/en-us/HT203905
Cheers,
Matt M. -
I downloaded the OS X on my air and I can't use my keyboard and it won't let me restart my computer because it says that the application assistant canceled the shut down, I don't know what to do
When all else fails (it sounds like it has) hold the power button for about 10 seconds. This shuts down the computer. Then tap it to restart. Since it sounds like the OS upgrade began but then failed to perform a restart you may find that the Install Mavericks file is still in the Applications folder and you can try again. Or you might find that you have to redownload. I don't think the installation is going to proceed as if the computer had successfully restarted but I could be wrong (and in this case gladly so for your sake.)
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