I have purchased Adobe Lightroom 5 and put in the redemption code and downloaded the programme but the serial is not accepted. I previously had trail version
I have purchased Adobe Lightroom 5 and put in the redemption code and downloaded the programme but the serial is not accepted. I previously had trail version
Jennymatthews please see Redemption Code Help for information on how to redeem your redemption code.
Similar Messages
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I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?
Hello,
please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
>>> Redeem your redemption code in three easy steps.
Hans-Günter -
I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.
try using a different browser, or contact support Contact Customer Care
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IM PUTTING IN THE REDEMPTION CODE AND ITS TELLING TO CONTACT CUSTOMER SERVICE THAT MY CODE WASNT ACTIVATED
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for a free app. You can however create a new account w/o a CC:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Some time ago, I entered a gift card into my iTunes account. I did not use it all and the balance shows up in my account. I no longer have the gift card. When I go to download a song now, it is asking for the redemption code instead of just taking the cost from the balance. What can I do?
You simply need to verify your info. Check None under the CC info.
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Where is the redemption code located on product elements 13. There are numbers and characters on the box and on the cd sleeve.
Or even in a prepaid card as per this picture:
Click on the image and get the necessary instructions how to redeem it to get proper serial number. -
trying to install acrobat. I purchased this at Best Buy. The receipt contains an activated serial number to use when setting up the software. I entered this and it said invalid Serial. Because Adobe also gives me a redemption code inside the package to receive a serial online I tried this and it also says inactive redemption code. I called Best Buy and they say it has been activated on their end and the issue must be taken up with ADOBE.
Hi harmansmt,
Please check the KB: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
In case of issues you can contact out chat support at: Get help with orders, refunds, and exchanges
Regards,
Rave -
how do i get my ipod to be enabled again? i plugged it in and it said it cant enable because i need to put the passcode in and thats how it got disabled beacause i forgot my passoword what can i do now??
Hi cinnamon,
Follow the instructions in this article (specifically the instruction in the "Note" in section 1).
Cheers,
GB -
Help . . . Have the Redemption code and Serial Number as supplied on-line but can not install system using these numbers.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
Shop purchased photoshop elements 13 will not download to my iMac using the redemption codes.
Hi
I purchased this at a store called Harvey Norman here in Western Australia and after going through all the redemption code and serial number panels when I hit the down load button nothing happens.
Although the panel with the download button tells me I have been successfully the system it will not download to my iMac. Any ideas anyone? Incidently all Adobe help panels and contacts do not respond
or are completely opaque.Hi photography24,
Please click on the download now button on the link below.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=uk&wcmmode=disa bled
If you are facing problem with Download assistant refer: Troubleshoot Adobe Download Assistant
To troubleshoot install refer: Troubleshoot installation | Photoshop Elements, Premiere Elements | Mac OS
Thanks,
Atul Saini -
I have a Nikon Coolpix P510 and with Picasa I am not able to view videos or continous photos. Before I purchase Adobe Lightroom I want to know if I am able to view those features?
The best thing to do is download the trial of Lightroom and see if it works for you. The trial is the complete program. The only thing different about the trial is that it expires after thirty days. Your images stay in the folders you already have so there's little risk. Good luck!
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I just purchased Adobe Lightroom 5 and can't activate it after installing it on my computer because the product box doesn't contain a 24 digit S/N serial number but an 8 digit PNB number. I contacted the vendor and they told me to seek help via the Adobe help lines. Does anyone have a solution?
Unfortunately, the "find your serial number quickly" link does not work because I don't have any number on my Lightroom cdrom box with 24 digits... All I have is an 8 digit PN number... :-/
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I have purchased Adobe XI Pro and created a form for entering bowling scores to submit to newspaper for my high school team. I can not figure out how to get pdf's into my documents folder on my iPad so that I can access the files in bowling alleys where I do not have a Wi-Fi connections. I need to be able access files without going to acrobat.com. Help!!!@
Post the PDF files to a web site. The browse to them in Safari on the iPad. When you Open the files specify the Open to occur in Adobe Reader. Then you can have/Save them in your Documents folder on the iPad. An iPad has limited access to files otherwise.
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I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.
If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID -
I purchased Adobe Illustrator CS2 on CD many years ago and now i have bought a new iMac computer it won't let me install from the CD's. How can i use this product on iMac ?
Because the Nano was previous synced to another comuter/iTunes library.
See the following:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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