I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

i have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn’t get through? can I still get my money back?

Hi ...
If you have anti virus software installed, you need to disable that in order to download apps.
Apple's policy clearly states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
edited by:  cs

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          From: Barbara B. <[email protected]>
    To: Brad Simmons <[email protected]>
    Sent: Thursday, April 30, 2015 3:17 PM
    Subject:  Adobe Photoshop Elements editor quit unexpectedly whenever I apply a filter to a pic   Mac OS X Yosemite 10.10.3 and Elements 11.
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