I have purchased Adobe Pro and it won't let me use it.
This method of providing support is worthless and a complete waste of time.
Just to be fair, I tried the Chat Function once more with Adobe when the system just now would not even let me use the free Adobe reader because the expired trial version shut me down from simply being able to read an emailed pdf file. This is what I get, the same message over and over, every 2-3 minutes.
There are currently no available agents to interact with you. Please try again later.
There are currently no available agents to interact with you. Please try again later.
There are currently no available agents to interact with you. Please try again later.
There are currently no available agents to interact with you. Please try again later.
Similar Messages
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I have a trial version but purchased the disc and it won't let me use the serial number.
Help. Or a customer service number would be helpful!
Did you purchase the music through the iTunes Store?
The apps you have purchased can be downloaded for free from the App Store.
http://support.apple.com/kb/HT2519 -
I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.
If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID -
I have Mac0s x10.4.11 with itune 9, I have purchased apple tv and it won't run because i need itunes 10.2 can anyone suggest a solution
Upgrade to Leopard. Better yet, Snow Leopard if your Mac is an Intel model (you don't say much about the computer which makes this hard to make suggestions).
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I have purchased Adobe CC and have been paying $9.99 for two months now, but all of the sudden today I tried to open it and it is saying that my 30 day trial has expired and will not let me access it.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
My iMessage on my Mac book pro is saying that I have no network connection and it won't let me sign in, it was working perfectly fine at first then one day after updating it just stoped working.
I have network connection and it still says I don't, I've restart my computer mulitple times everytime it says I don't have connection.
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I have downloaded adobe flash and it won't work. What have I done wrong?
I have downloaded adobe flash and it won't work. What have I done wrong? I have even downloaded it twice (different versions). Is this a mistake?
What is your operating system, version & edition?
What is your web browser? -
I have purchased Quicktime Pro and entered the registration code. It indicates at it has been installed, but it does not run. Any suggestions?
The trim to selection function is available and it appears to be working. For now, I seem to be operable as Pro even though the header doesn't say so. Thanks.
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I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!
I have an iphone 4 and it won't let me download nothing! Help me I need my phone apps!
Vague.
Please explain -
I have an older ipod, and it won't let me download apps. It says my iPod isn't compatible?
I have an older ipod, and it won't let me download apps. It says my iPod isn't compatible? Then when i plug my iPod onto iTunes it says it's fully updated.
You don't say which version of iPod you have but apparently it's fully updated to it's capability yet not to the level that newer iPods can go. Some apps do require the latest IOS level.
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Updated to latest operating system OS X Mavericks on MacBook Pro and now won't let me drag files onto a flash drive.
The Flash Disk must be NTSF formatted. Writing to NTFS requires 3rd party drivers (Tuxera, Paragon). Reading from NTFS however does not require these. So install NTFS drivers, or format the drive in FAT32 from Disk Utility.
Hope this helps :-) -
I upgraded to Lion and then all video clips on for instance Youtube freeze every tenth second to buffer more data. I have a MacBook Pro and never had any problems when using Snow Leopard. Has Lion problems with this?
Ulf, SwedenUse the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
I need to change my apple email as it's my work one and that is finishing. But the only other email I have which I want to use is apparently my back up one and it won't let me use that. Any help greatly appreciated. Jez
Hi Jez224,
This article will tell you how to change the email address associated with your Apple ID -
Change your Apple ID
The following section is particularly important -
You can change your Apple ID to any address, except an address used by another Apple ID. You can change the address of any Apple ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
Thanks for using Apple Support Communities.
Best,
Brett L -
I have $53 on itunes and it won't let me buy anything
I have $53 on itunes and it won't let me buy anything. What can I do
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
for got security questions: Apple Support Communities -
I bought some ringtones and alerts from itunes and it won't let me use them for text alerts or voicemail. Am I doing something wrong? Other ringtones I have downloaded work.
What does won't let you use them mean exactly?
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