I have purchased an album but cannot listen to it everytime it asks me about the password any assistance
I have purchased an album but cannot listen to it everytime it asks me about the password any assistance
Assuming these tracks come from the iTunes store and you are in a region where you are allowed to redownload your past music purchases, delete the problem tracks from your iTunes library, don't hide from iTunes in the Cloud/iCloud if prompted, close and then reopen iTunes, go to the iTunes Store home page, click thePurchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085: iTunes in the Cloud and iTunes Match Availability
HT2519: Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2
Similar Messages
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I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks
Hi there jq221,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W. -
HT4059 I have purchased a book, but cannot download it.
I have purchased a book, but cannot download it. I have purchased other books and have not had any problems. Need step by step. Thank you
Hi jhartseky1,
You can download your file by logging in to your account at cloud.acrobat.com and clicking the Files tab. Find your file, and select it. Then, click the Download File icon at the top of the window (looks like an in-box with a down arrow). Your file will download to the Downloads folder on your computer.
Please let us know if you have additional questions.
Best,
Sara -
I HAVE PURCHASED DDL PACK BUT CANNOT DOWLOAD IT???? URGENT AND VERY AN
Are you guys trying to cheat my money?
I have painstakingly decided to?Purchase YOUR Dolby Digital Li've pack for my X-Fi card.
After making a COMPLETE Transatction and receiving the activation key, I click download but NO I END UP WITH A DEAD LINK.
I have also tried the other link on this site http://buy.soundblaster.com/_creativ...DDN6Z2H2ADDEZD
But no they ARE ALL DEAD LINKS.
WHAT IS THE MEANING OF THIS. I HAVE ALREADY MADE THE TRANSACTION. THERE IS A RECEIPT. IT IS CONFIRMED AND NOW THAT I HAVE PAID AND CAN'T WAIT TO TRY OUT DOLBY DIGITAL LIVE YOU GIVE ME A DEAD LINK AND I CANNOT DOWNLOAD THE PACK?
I WANT A REFUND IF I DON'T GET TO DOWNLOAD THE DDL PACK I HAVE PAID FOR SOON!
THIS IS CHEATING. IT IS CAUSE FOR A CLASS ACTION LAWSUIT.Art385 wrote:
This is 4um not creative support why everybody come here and b*tch about it. Read the red text on main page of forum.
And yet this forum is categorized as Support, the irony. Also it's?labeled "Discussion Forums," not "User-to-User Forums."
"Home > Support > Forums "
I'm very sure for people who are looking for answers to their problems, clicking on a "Discussion Forums" link in the support section of a companies website will assume that this is one of the company's support section. Right now, this forum serves almost no purpose because there is zero support here.
I like Creative products, but hate their business practices. Their support has been useless to me. I end up solving?Creative sound?issues by myself. Their product works, just not always out of the box nor advertise, which I think is a problem.
Message Edited by bLuDrGn84 on 08-26-2008 2:00 PM -
HT204406 I paid for an album but cannot listen to it. Please help
I bought an album on my iPhone 4s but i was never able back it up on my computer before i got the iPhone 5. iTunes claims i still have the album, however, i have no way of accessing it. What do i do?
Click here and follow the instructions.
(88744) -
I purchased an album but three songs are incomplete. How do I get the complete tracks?
Yesterday I used the iTunes store to purchase and download an album. Three of the songs won't play all the way through. When I try to the option "Create AAC Version" these three songs give an error message, but the other songs work just fine. How can I get the complete versions of the songs? I don't think I should have to pay for the songs again, but it seems like this may be the only way. Any ideas?
By the way, iTunes version 10.6.1.7, Windows 7 Home PremiumDelete the three tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
tt2 -
Hello, my problem is written above. Please help me!
Thank youHi 25091996,
Thanks for visiting Apple Support Communities.
If your Apple ID is disabled for security reasons, try resetting your password via the web using the steps in this article:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
You may not be able to change your iCloud email address, but once your password is reset you can remove your iPhone from Find My iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Best Regards,
Jeremy -
I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!
Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...
-
I have purchased an album and I am trying to download it all. Most of it did but three songs didn't. They show as purchased and there is a cloud next to it, but it says it cannot be downloaded at this time. Very iterating because it has already charged my card.
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
Peace, Clyde -
HI there, i purchased CS5 Photoshop back in 2010, and had to format my mac. Now i need to download my CS5 again, but cannot find the download files. Where can i find the download of CS5? I have my serial code but cannot find the download.Downloading, Installing, Setting Up
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
i purchased pro twice but cannot figure out how to access it. I don't have a serial number.
Hi lisalhawkins,
I checked with your account and it shows that you have purchased an annual subscription of Adobe ExportPDF online service. Right?
ExportPDF service does not require a serial number to access it.
All you need to do is sign in at "https://cloud.acrobat.com/exportpdf" using your Adobe ID and password.
Then, you can upload PDF files from your computer and convert them to other formats like Word, PowerPoint, etc.
On completion, you can download the converted file on your computer and edit it for further use.
Hope I am clear. Please let me know if you have further query on the same.
Regards,
Anubha -
I have a Ipod Touch 5G and a Ipad 4th Gen with a Bose sound dock with a 30 pin adapter. I have tried several connectors but cannot get any audio on the sound dock. Do you have any suggestions?
Have you tried this adapter from the Apple on-line store http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter?fnode=3c They also have one that uses a cord to connect the dock to lightning that is $10 more.
-
I have purchased and album and when it downloaded it came in the form of 16 separate single tracks how do I make this into one album ?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I purchased Lightroom from B&H Photo a few months ago. I did not instal the software, because I was purchasing a new computer in the near future. I am now purchasing that computer, but cannot find the software. B&H suggested that I contact you directly to help me. I have the receipt, and you can look to see that the program was never used. It would be great if you could just send me another copy of the software. Thank you very much.
MarcDownload from Adobe's website
Win: Adobe - Lightroom : For Windows
Mac: Adobe - Lightroom : For Macintosh
Install then enter your serial number when prompted.
I have the receipt, and you can look to see that the program was never used.
The receipt is only of use to B&H. Adobe will have no record of it.
If you quote an Adobe Lightroom serial number then Adobe can confirm if that serial number has ever been registered. That step should not be required at this stage though. Just install the software. -
I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?
Hi Little Orchard,
Welcome to the Support Communities!
Are you downloading to a computer or an iPhone, iPad or iPod Touch? I would first suggest signing out of the iTunes Store and restarting your computer or device. Then log in and look for your purchases again. If you are still not able to access your content the article below will get you connected with the iTunes Store Support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
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