I have purchased an app accidental how do reimberse get
I have purchased an app accidental how do reimberse get
There are no refunds.
Sorry.
You can try contacting itunes support and asking for an exception. Click "Support" at the top of this page, then click the under "Contact Us".
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All the CD's I have imported will not play. The only music that will play is cd's I have purchased from itunes. How can I get all my albums to play, please??
iTunes Store- Transferring purchases from iOS device or iPod to a computer
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have brought album off the store but only one song in library how do I get rest of album??
If you don't have it on your backup of your downloads/library then you might be able redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage, or if you go into the Store tab in Edit > Preferences (iTunes > Preferences on a Mac) and tick the 'show iTunes in the cloud purchases' tickbox it might then show in the Music part of your library with a cloud icon against it for redownloading. If it doesn't show then check to see if you've hidden it : iTunes Store: Hiding and unhiding purchases.
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I am a buyer in I tunes and have purchased over 8 movies how can I get it back to my iPod nd ipad
I want to get my movies back on my I pod how can I get it back please help
You can't transfer movies unless you sync the device which stores them to iTunes. Don't delete movies on your device which you haven't backed up to your computer, because you'll have to pay for them again to get 'em back.
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My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account to log in again and function properly, I shouldn't have to wait until I have a meagre £2.99 in my account again do I because I need the app store for other apps etc and updating, even if it is only 3 days I want my account back, I do not want nor did I give permission for the in-app purchase and would be happy for it to be returned/credited back so I can have MY account available for my IPhone.
Please can someone give me more information or let me know how else I can get my account working again, before pay day on tuesday.
Much appreciated, Paddy.
<Email Edited by Host>Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario -
An app I purchased and downloaded directly to my Ipad is missing and not in my app files on my PC. When I go to the app store to re-download it I can not and the app says I have already downloaded it. How do I get my app back?
You should be able to copy it from your iPad to your computer's iTunes via File > Transfer Purchases, or you should be able to re-download it via the Purchased link under Quick Links on the right-hand side of the iTunes Store home page - if that says that it's already downloaded, then that implies that it's already on your computer
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I have just purchased an ipad2 and purchased 2 apps. This is my first ipad. The ipad says I have purchased these apps but they are not installed. I don't know how to install them. Also I can only see them if I go to either the app store or the game center and click on purchased. I would like them to show up on screen that shows when I open the ipad but maybe that only happens when they are installed?
Did you purchase them directly on the iPad or on your computer's iTunes ? If on your iPad in the App Store app then have you checked to see if they are on a different homescreen by swiping the homescreen to the left ? If they are on a different screen, and there are spaces on the first homescreen then you can move them :
Touch and hold any icon for a couple of seconds until the icons jiggle .
Arrange the icons by dragging them (don't drag too quickly). You can't leave gaps between icons on a page
to move them to a different screen drag them (not too quickly) and then hold them so that they are overhanging the edge of the screen - after a couple of seconds or so the display should change to the next/previous screen (depending on which edge you are holding it) and you can then place the icon.
Press the Home button to save your arrangement.
If you downloaded them on your computer then you can either connect your iPad to your computer and sync them across, or go into the App Store app on the iPad and re-download them via the Purchased tab (http://support.apple.com/kb/HT2519)
You can download a copy of the iPad manual from here http://support.apple.com/manuals/#ipad -
I have purchased an app and then I decided to delete it...but still apple is charging monthly...how can I get rid of this...
It sounds as if you purchased the app, but you also purchased some subscription within the app. You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app. Contact the app vendor and tell them you want to stop the subscription.
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How can I use apps that I have purchased from Apps Store for Mac on my iPad2?
how can I use apps that I have purchased from Apps Store for Mac on my iPad2?
Thanks, varjak, it is too easy to fall into use of jargon assuming everyone understands what it means.
One additional point in all of this, not all "iDevice" apps run on every "iDevice". Some are customized for a specific device, or class of devices such as the iPod/iPhone with their smaller screen. Others for just the iPads for their larger screens. So the user needs to be sure they are getting an app that will work on their specific device.
And to Phoneboone, you do need to purchase the app again if it is for a different class of equipment. When you are looking at apps such as iWorks for the Mac and iWorks components for the iPad, the iPad versions are very inexpensive. Pages is only $10 (US) which is really cheap for such a good word processor that reads and saves in the MS Word format.
Anyway, search for what you need and just enjoy the convenience of so many options for apps. -
I have a purchases App in my account that I need to delete. ITunes is requesting billing info to complete the transaction. I have changed my mind and don’t what to purchase the app. How do I delete the purchases App?
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
I have purchased Forbes magazine annual subscription
thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
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I have a new iphone5c and have purchased an app for it at the App Store but how do I download the app ? I thought that after I had purchased it, the app would automatically download and an
icon would appear on my phone but it hasn't. What do I do ?When you make the purchase, the app should commence to download.
Open the App store app and check under Purchased. If there is a cloud icon (rather than Open), tap it and assuming you have a connection it should download.
If it will not download, you may have the App store set to only download when connected to WiFi (find a wifi signal, or change the settings: Settings app > Cellular > [look under Use Cellular Data for]
If the app shows Open (#1 above) it is likely on an alternate home screen. Swipe left-right on the home screen to expose these. -
I have purchased a app store gift card and scratched the code off and two of the numbers to the code came off under the sticky thing is there any way of retrieving this cade so i can use it please an soneone please help
Hi,
Here is a Support Article that will help:
http://support.apple.com/kb/HT6021
Cheers,
GB -
I accidentally erased a music album that I purchased on iTunes. How can I get the iTunes store to recognize that it is no longer in my iTunes library and download it again?
Delete the broken links in iTunes then look at your purchased list to redownload.
If this happened because you were deleting files from the iTunes folder in Finder, don't. You have to let iTunes do all the deleting and moving or you will end up with broken links. -
i have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....
You need to talk to clash of clans first. The game should have a support link.
If they can't/won't help you then you turn to iTunes support.
There seem to be a lot of issues with in app purchases in this game because not a day goes by that someone doesn't post a thread asking something similar.
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