I have purchased an app from the app store and cannot seem to download it. I have tried restarting, and checked my connection but this seems to have no effect. I have also downloaded other (free) applications since then and some of these download
I have purchased an app from the app store and cannot seem to download it, the download statrs and then rapidly cuts out, it will not complete and seems to repeatedly go over the same few Mb. I have previously downloaded large files and not had a problem with them.
I have tried restarting, checked my hard disk (and repaired a sector of the disk) and checked my connection but this seems to have no effect. I have also disabled virus protection and my firewall to see if this has an effect. I have also downloaded other (free) applications to test it since then and some of these download but not the larger ones. Has anybody else encountered this? Does anyone know how to solve it?
Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/
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I have purchased angry birds from the app store and it has downloaded to my computer but I can not open it does anyone know what is wrong
JackieJackie...
Best to contact the developer of the app.
There's an email address available here > http://www.rovio.com/en/support -
I'm trying to down load Logic Pro 9. But there seems to be noyhing logical about the error code 100 I keep getting. Any help would be GREATLY appricated I just want to start recording some of my own music.
Thanks
cyclejammerjHere’s how you can fix it:
- Sign out from the Mac App Store. You can do it by accessing the “Quick Links” section in the Mac App Store homepage and clicking on “Account”. Sign out.
- Quit the Mac App Store app.
- Log out from your computer; log in again.
- Open the Mac App Store, sign in with your Apple ID, try to download a free app and accept the Terms and Conditions when asked. After that, the download should start.
- If a logout doesn’t fix the issue, restart your Mac instead. We’re hearing that a reboot fixed the problem for many users. -
help me
I just recently returned an iMac to an Apple store and, although I had my receipt with me, they were able to pull up the transaction without it by various means: name, email address used, order number, and/or credit card.
Please note that software is not returnable if it has been opened:
http://store.apple.com/us/help/returns_refund -
Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps. -
when i attempt to download a 'free' app from the app store error message comes up: "Account Not in this store- your account is not valid for use in the US store. You must switch to the Guyanese store before purchasing."
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you will be located.
8. Tap "Done". -
Can someone please help me!?
Hi Paula_Carlos,
I'm sorry to hear you are having issues with the in-app purchase on your iPhone.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if apps finish updating:
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your deviceHold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
Can I download free apps from the iTunes store, without submitting a credit card number?
I've tried to download free Apps from the iTunes store several times. It tells me to login, so I do. Then it says "This Apple ID has not yet been used with the iTunes Store. Please review your account information." When I click Review, then I click continue, I Agree to the terms and conditions, then it wants me to enter my credit card number! BUT ITS FREE!!!!!
Hi..
Try here > Create an iTunes App Store account without a credit card
Apple verifies your account information with every transaction whether paid or free media.
Select None ...
FYI... the None option is not available in all countries. -
I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...
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I cant download any free apps from the app store in spite of submitting my username and password. It shows as ' Error 1004, please try again later'. Please help.
This link might be of some help to you -
https://discussions.apple.com/message/16228784#16228784 -
Why do I have to put my debit card information when I sign in to download a free app from the App Store? This was not required before. It started happening like 2 weeks ago.
i had to format my laptop
You can reinstall Lion (Mac OS X) by pressing Command + R while booting your Mac. No need to re download Lion again.
Help here > OS X: About OS X Recovery -
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
http://support.apple.com/kb/HT2534
Does this cover your issue -
I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?
If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.
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My Payment Method That Is On Fill Is Correct And My Security Code Is Correct You All Are Telling Me That It Is Invaild And I Can Not Download No Free Apps From The Apps Store!!!!!!!!
The short answer is no.
Unless you are selling the app via the Enterprise Deployment option, everyone has to download via their own iTunes account ID. Yes, iTunes can be used by multiple IDs but this makes it very messy to resolve later.
What kind of app is this? Which Expo? If an Expo for selling apps has poor Internet connection I would question the validity of using such an expo in the first place. -
Can't download paid apps from the app store. Can download free apps but not paid for apps. Anyone know what is wrong?
If you're using a first generation iPod touch, it is up to date. The higher iOS versions require a newer model.
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