I have purchased an ipad from a house clearance, the previos owner has passed away, can i reset it?

i have purchased an ipd mini from a house sale, the previous owner has passed away, i need to reset it, can I?

you can ask the family to remove it from the iCloud account
I believe that would be presuming the family even knows the owner's password or has access to the owner's email account where they could receive an e-mail responding to a password reset request.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - http://support.apple.com/kb/TS4515
"iCloud: Find My iPhone Activation Lock in iOS 7 - With iOS 7, Find My iPhone includes a new feature called Activation Lock, which is designed to prevent anyone else from using your iPhone, iPad, or iPod touch if you ever lose it. With Activation Lock, your Apple ID and password will be required before anyone can:
    Turn off Find My iPhone on your device
    Erase your device
    Reactivate and use your device"

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HT201441 so, what if you have purchased an iPad mini second hand, and the past owner is not available to contact about allowing use?

PLEASE HELP! I can't connect it to iTunes either because the iPad is kind of broken

If you have encountered activation lock, your iPad will be useless unless you can contact the prior owner. They have to give you the ID and password, or erase it and remove it from their account as explained in the article you were reading. No one else can help you with this and there is no way around it.

I am unable to use the ipad3 as the original owner has passed away, he had set it up with find my iPhone but now I have no way of getting his Apple ID or password. What can I do to use this?

I'm uunable to use iPad do to not knowing user name or password. Original owner passed away. It was set up with find my iPhone.

Take the device, its purchase receipt, and the owner's death certificate to a physical Apple Store or otherwise contact Apple.
(124202)

I purchased a used IPad in the USA to send to our charity in Ghana. It was posted from Nevada and was never delivered. I have purchased another Ipad and want to use the Apps I purchased on the missing Ipad? What can I do?

To Clarify above. I purchased a 1st generation Ipad to send to our charity in Ghana. I posted it off from Nevada US Postal service and it never arrived inl Takaradi Ghana. My belief is that as the customs declaration said "Ipad" it was too good an oppertunity for a postal worker between the US and Ghana to get a free Ipad.
After waiting a few months to confirm the loss, I purchased another Ipad at Schipol airport Netherlands as I was travelling back to Ghana this week. The cost was considerably more than the used Ipad and I am now out far more than I budgeted for.
My question is: How can I download the paid apps I had on the stolen Ipad on to the one I have just purchased. I have all the details concerning the stolen Ipad but no the seriel number. Any help appreciated.
Hughdal

Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
 Cheers, Tom

I have a mini ipad but is asking for the apple Id dont have it . try to get in contact whit the previous owner lost contact what can I do ?

Hi I have a big problem! I have bought a mini ipad but is asking me for the Apple Id and it has a mgs I call the number but is disconnected, how can I unlock or erased this? Or what should I do? Please help. Thanks

Try getting a refund for it. Unless you’re the device’s original owner, Apple won’t unlock it for you.
(120198)

HT204053 I have another Apple ID from when I originally set up this iPod, now I can't reset it as I am also set up with Find My iPhone which may have been doen by mistake I have been in contact with Apple itself and they can't fix the problem so far

i have originally forgotten my pass code for a new iPod Touch, now I have with Apple's help reset it to factory, my issue is due to the change in my Apple ID , the iPod will not let me set it up under the new Id or the old one.I also have been set up with find my iPhone and I don't remember if I did this or not, could have been the grand children trying to help out. Any ideas or suggestions, I haven't even used this yet and I have owned it for 6months already. Really am disappointed that the process is so difficult to navigate.

I have also noticed the same "problem". I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.

I bought a used iPad 2 and now it is unusable because it keeps prompting me to sign in to iCloud with the original owners ID and I can not locate him, what can I do?

I bought a used iPad 2 and it has started prompting me to sign into iCloud, however, I do not have the original owners password. How can I reset it

You can't. You may have purchased a stolen iPad. Where did you buy it? If on eBay, you can get a refund.
 Cheers, Tom

I used an American Express card to purchase my Ipad from Apple online. I have an Apple ID. why can't I use Amex as my payment method when signing in to Itunes?

I have an Apple ID, created when I recently purchased an ipad from Apple online. I used my Amex as payment method. Why can I not use my Amex as payment method when signing in to iTunes for the first time?

Yup, I'm a Kiwi, living in sunny Blenheim. Just seems odd that I can use Amex for purchasing in the Apple store but not in the iTunes store. Perhaps the higher charge set by Amex is not economic for small purchases? Anyway,
I know now what to do now - buy an iTunes gift card and enter the activation code to redeem and sign up. Sorted! Thanks Kappy for taking an interest in my query.

I bought an iPad retina Display 64GB recently. Im unable to transfer movies and music which I have purchased on iTunes from my computer to my iPad. Please help

I bought an iPad retina Display 64GB recently. Im unable to transfer movies and music which I have purchased on iTunes from my computer to my iPad. Please help

Sync Movies to your iPad
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%208/26db2f1769865760d90 05411615128c1.jpg

HT1212 I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

If it is your password on your appleID account then click on the link to reset your password.
If it is your four digit passcode then See here - http://support.apple.com/kb/HT1212
You will have to go down the route of a Restore. Please read carefully the links therein with regard to using a different different computer from that with which you normally sync.
[You may also have to put your device into Recovery Mode - http://support.apple.com/kb/HT1808 ]

I purchased an ipad from a dealer on ebay with a 9 month warranty still on it. I set it up and decided to return it and buy the new Ipad instead. How can I be sure I didn't activate the warranty, or deactivate if it has been activated?

I purchased an ipad from a dealer on ebay with a 9 month warranty still on it. I set it up and decided to return it and buy the new Ipad instead. How can I be sure I didn't activate the warranty, or deactivate if it has been activated?

Sorry, I can't tell what it is you're trying to ask. What does the warranty have to do with your intention to return the iPad (to whomever) and get another one?
There's no way to deactivate a warranty.
The warranty transfers with the machine, has nothing to do with the owner.
Look around in the Support pages, you can figure out a way to type in your serial number and see what your current warranty status is.

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html

HT201441 Hi, I purchase an ipad from a private party and the ipad was working properly until one day my daughter screw up the password he set. Now the ipad is locked and I try to restore and reset it over again. But it keep asking for the owner id to do i

Hi, I purchased an ipad from a private party a while back. The Ipad was working properly until today my daughter scew up the password and it now locked. I did a restore to the Ipad. But I could not set it up. Cause it kept asking for the previous owner id. And I now don't have the previous owner number. Is there a way that I could set up Without his ID?

Cancel the sale, return it to the original owner temporarily, and tell him to take the device and its purchase receipt to a physical Apple Store.
(120467)

I have purchased a game from itunes store online. However, whenever I open the app, it just show me "unable to purchase this item".

Dear Sir / Madam,
I have purchased an app from Itunes couple of days ago. My ID is [email protected] and the game name is called Stand O'Food.
I have no idea after I have downloaded the game, whenever I go and open that app, it will show "Unable to purchase this item".
Please advise.
The payment have already charged to my bank account but I couldn't use this application.
I look forward to hear from you shortly.
Have a great day ahead.
Sincerely,
Agnes Kwa

I had the same problem. My wife had the PocketBible on her Ipad 2 and she transferred ownership to me. I had to delete the app and reinstall it from the App store(logged in with my apple ID) and its working without a problem. I do not get those error messages when I attempt to Buy/Upgrade or Add/Remove books.

I have purchased 2 songs from itunes. They show up in my computer itunes library, but when I sync my ipod nano to computer, the songs are not transfered to ipod

I have purchased 2 songs from itunes. They show up in itunes library on my computer, but when I sync ipod with computer, the songs do not transfer to ipod

Is your iPod configured to sync these tracks? How do you have your iPod set up to sync music from your iTunes library?
B-rock

I have purchased an ipad from a house clearance, the previos owner has passed away, can i reset it?

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