I have purchased an item from the apple store but when entering my email i think i may have got it wrong i haven't received an email and i want to return it to the store what can i do

help me

I just recently returned an iMac to an Apple store and, although I had my receipt with me, they were able to pull up the transaction without it by various means: name, email address used, order number, and/or credit card.
Please note that software is not returnable if it has been opened:
http://store.apple.com/us/help/returns_refund

Similar Messages

  • HT5103 I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?

    I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?

    Where did you download it from exactly? URL.
    Exactly what computer is this.

  • I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install.  Any ideas?

    I want to reinstall our Adobe Acrobat XI Pro because we have begun to get error messages. I followed the initial instructions but when I logged in I couldn't find "My Orders" page which is required to locate my order and install.  Any ideas?

    Barbara,
    If you are looking for your  serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers,please see Find a serial number
    Here is the link to download and install the software:
    Acrobat XI, X
    Pattie

  • HT201238 My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

    My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?

    Thanks Winston, thats the first thing I wanted to do but I dont see any Annual Plan (like I had), only monthly plans, and they said that as I got a Storage Plan before September 2014 I would be "automatically" updgraded to a new annual plan with reduced pricing. Dont know how I can get it now.

  • HT3209 I have purchased some movies in my apple tv, but now its telling me that i have no purchases in my apple tv

    Well i have purchased some movies in my apple tv 3rd generation, but now its telling me that i do not have any purchases.....what should i do.

    It seems the iPhone before the update was not officially unlocked from the carrier it is locked to. Which would mean it had been unlocked to use on your carriers sim by jailbreaking(hacking) or by using third party hardware.

  • I can't update firefox. I have the 4 beta but when i click on update, it never finnishes to update. Everything goes well until i restart firefox and a window tells me: "conneting to update server". please help

    everything works well but FF asks me to update after a few hours everyday, as if i had not done it already. this has never happened before.

    Do the following please.
    Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] and download a fresh installation file to the desktop. If necessary, download the file with IE8 and choose to save it to your desktop when you see the prompt.
    Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box'').
    Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox
    Finally run the installation file you downloaded to the desktop earlier.
    Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

  • I found an iphone and this is american and I want to put it a mexican chip, what can i do to fix it?

    I found an iphone and I don't put it a maxican chip, what can i do to fix it?, I went to place where fix it or unlock the iphone but they told me that i need a microsim or something like that. Can i change the IMEI in the company where i want the chip or the iphone doesn't have solucion?

    Only the original phone company or carrier that the phone was on contract with and locked to can unlock this phone for you, so basically there is nothing you can do.  You won't be able to use the phone, unless you know the original carrier.  Then unless you have a current contract or have been a previous customer, they won't consider unlocking the phone for you anyway, so nothing you can do.

  • TS2890 I have an apple id but when enter it to make purchase, it says that this id has not been used in the itunes store?

    how to make a new apple id by using itunes without credit card?

    Well you can't fix it without entering a credit card now - or without creating a new Apple ID. If you did not want to use a credit card with your Apple ID, there is a very specific way that you have to create the account. If you don't or didn't follow those steps exactly, you have no choice now but to enter a credit card - or create a new Apple ID without the credit card.
    If you create a new Apple ID, you will also need another email address since you have already associated your current email address to the ID that needs a credit card. You also have to sign out of your ID in Settings>iTunes and App Stores before you can create anothe Apple ID.
    Read this for more information.
    Create iTunes Store account without credit card - Apple - Support

  • HT1937 I have already unlock iphone4 from the apple website but when I install SIM card than no service display

    My brother send iPhone from USA to India
    iPhone 4 already unlocked from the apple website
    Not  using jailbreak system
    But when I install SIM card it displays no service
    What I have to do for this solution

    Gauravpatel00045 wrote:
    My brother send iPhone from USA to India
    iPhone 4 already unlocked from the apple website
    ONLY the Carrier that the Phone is locked to can Unlock it.
    Gauravpatel00045 wrote:
    ... when I install SIM card it displays no service
    What I have to do for this solution
    Please see the More Like This section on the right.

  • TS1368 i downloaded itunes on my windows 7 computer from the apple website but when it said download complete it does not store itune on my computer??

    When i try to download itunes onto my windows7 computer it all goes well and says it is now store but i cannot find it anywhere to open it.

    I download itunes and says its complete. I then try start itunes and it says you give permission to run this program and I click yes and then it doesnt work at all.

  • Why I can not show a Movie from my PC (VAIO Windows Vista 64Bits) to the Apple TV....I am able to see the PC from the Apple TV, but when I click on Show Library, it says " Changing Library from PC Victor Medellin"...but never show it...

    When I go to AppleTV, I select the PC and click on it...It start to open the Library, sending a messege "Charging Library from Victor Medellin"  (the name of my PC) but never show it.   It send a messege " Check the Apple TV is on the same net and iTunes is turned on on PC..:"   but everything its ok.. I have tried with my wife´s PC and there is no Problem...
    If I click play in a Movie and try to select the Output APPLE TV, it still thinking and never send neither the Image nor sound....What i have to check???

    Hi adtsalmon,
    You can only watch the movie on the device you rented it on. Here's a snippet from the Apple Support site (italics mine):
    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    Here's the link to the Movie Rentals FAQs site FYI:
    http://support.apple.com/kb/HT1657
    Hope this helps!
    Cheers,
    GB

  • I want to install a hp laserjet pro cp1525nw with ox mountain lion . I dowload the drivers in the apple site but when i try to add a printer , my mac book air do not start the research. nothing happen . Can you help me?

    I want to install a printer hp laser pro cp1525nw on my macbook air with mountain lion 10.8.2 . I download the drivers from the apple site and install them . I resart the macbook . I just can not add a new printer . the computer dos not start a research
    Can you help me?

    hi . I had the simalar  problems of my HP b209a-m printer not being seen on my wireless network> I could not add the printer and could not get the printer to join my network,  I found this post at HP discussion and it worked!
    Each printer has different options/settings but it seems like the general idea should work ok if you can reset printer back to factory settings and find Printer IP Adress.
    This is for HP printers
    1. On the printer navigate to the Wireless or Network menu.
    2. Select Restore Defaults.
    3. On your computer look for a wireless network named 'hpsetup' and connect to it.
    4. Print a Wireless Network Test from the front of the printer to see its IP address. (on my b209a-m Printer the IP info was found by pressing the Wireless Icon)
    5. Type the IP address into the address bar of a web browser to see the printer's internal settings.
    6. Click on the Network tab and look for the Wireless Setup Wizard and run it.
    7. The Passphrase is the password you use on your wireless connection.
    8. Now change the network name on your computer back to your wireless network.
    The printer will now be connected to your network.  With your the computer backyour wireless network network, you can re-add the printer from System Preferences.
    Hope this works--- it did for me.
    Jim

  • After performing a clean install, is my startup disk correct for apple stock 1TB fusion hard drive?  I think I may have to reformat.

    After performing a clean install on a stock apple 1TB fusion Hard Drive it appears as things got reversed and showing my startup as not using the SSD portion.  The SSD portion of the fusion drive used to be on top in disk utility, now its on the bottom.  It also appears that I have to many partitions.  Im thinking i need to reformat my Hard Drive again.  I can't seem to find any answers.
    CoreStorage logical volume groups (1 found)
    |
    +-- Logical Volume Group C2619AFE-0EB5-4721-8C50-3F3DBA520D1B
        =========================================================
        Name:         fusion
        Status:       Online
        Size:         1120333979648 B (1.1 TB)
        Free Space:   114688 B (114.7 KB)
        |
        +-< Physical Volume 583AAEA9-E333-4A83-9BE3-E937396E9248
        |   ----------------------------------------------------
        |   Index:    0
        |   Disk:     disk0s2
        |   Status:   Online
        |   Size:     120988852224 B (121.0 GB)
        |
        +-< Physical Volume B0C1CB16-D46F-4387-A679-B55392BB7934
        |   ----------------------------------------------------
        |   Index:    1
        |   Disk:     disk1s2
        |   Status:   Online
        |   Size:     999345127424 B (999.3 GB)
        |
        +-> Logical Volume Family FB42B9F4-CB77-4162-831B-7DCB7816E760
            Encryption Status:       Unlocked
            Encryption Type:         None
            Conversion Status:       NoConversion
            Conversion Direction:    -none-
            Has Encrypted Extents:   No
            Fully Secure:            No
            Passphrase Required:     No
            |
            +-> Logical Volume C0B8479B-C51C-45BF-B59B-1AA5DF3A3B83
                Disk:                  disk2
                Status:                Online
                Size (Total):          1111826497536 B (1.1 TB)
                Conversion Progress:   -none-
                Revertible:            No
                LV Name:               Fusion
                Volume Name:           Fusion
                Content Hint:          Apple_HFS
    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *121.3 GB   disk0
       1:                        EFI EFI                     209.7 MB   disk0s1
       2:          Apple_CoreStorage                         121.0 GB   disk0s2
       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *1.0 TB     disk1
       1:                        EFI EFI                     209.7 MB   disk1s1
       2:          Apple_CoreStorage                         999.3 GB   disk1s2
       3:                 Apple_Boot Boot OS X               650.0 MB   disk1s3
    /dev/disk2
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:                  Apple_HFS Fusion                 *1.1 TB     disk2

    Hi,
    According to your descriptioin, I don't think this is system problem, it should be Intel driver problem. It would be contact Intel to confirm this issue whether this is their driver problem.
    Roger Lu
    TechNet Community Support

  • HT4623 my ipad update over the air to the new os but when I turn it on it ask for a password to get into my ipad to use it and i never had a password how to i get into using it?

    can not log into my ipad after it update to a new os system how do i log into the ipad?  i keep changing my apple id but not sure if this is the same way to log into my ipad.  i just bought this last year in 2013.

    Just remove password

  • My iPod 2G (MC) wont go to the lock screen and is stuck at the apple logo, but when the restore thing appears I try to restore but it goes back to the aple logo

    Exactly what the title says, HELP

    Did you try to connect in recovery mode to restore? iPhone and iPod touch: Unable to restore

Maybe you are looking for

  • Downgrade Lion back to Snow Leopard

    I have a 3 month old macBook Pro - which came with Snow leopard (I have the original Snow Leopard install disc) I have installed Lion but want to revert back to Snow Leopard but Snow Laeoprd install app won't work under Lion using the DVD as yet ther

  • Table Name in OAPageContext

    Hi, I have a normal Table named "TestTable", in my OA Page. When I submit this page, the values in the table are sent to server using this syntax. N3:id:0 = "1", N3:name:0="Rajesh". If i had another table then its name is taken as N4. But if use a Ad

  • Error:  IDOC_ERROR_METADATA_UNAVAILABLE

    Hi Everybody, I need experts advice for receiving  custom IDOCS from ECC4.6 to PI 7.4 single stack Java. Issue: we have one scenario, where my sender system is ECC 4.6 is sending custom IDOC to PI 7.4 but unfortunately PI is unable to receive the sam

  • Siebel 8.1.1.11 • Error in Siebel Server Configuration

    Problem Description Hi, I'm trying to make the Siebel Server Configuration for a new Development Environment. After completing the Siebel Configuration Wizard I am having the following error: 2021 2014-05-28 12:40:21 2014-05-28 12:40:21 -0300 0000000

  • Can I display the full address ?

    I'd like to see the addresses when I send an e-mail, not just the name. Is there a way to show them in the "To" or "CC" fields?