I have purchased and downloaded Tutor for Lion but I am unable to play the videos

I have been unable to run the App. Tutor for Lion after purchasing form App store.  I have the .iap file om y computer under I Tunes, but when I click on purchases my purchase has not been registered.In addition I am unable to verify my Apple ID and Email as I receive a message telling me the name has been used on another computer.  I use only one compuetr and the system is up to date with the 7.3 upgrade.
At one time I tried Cloud but decided against using it and deleted the programme from my System preferences, Could there be data left behind after the deletion
Any assitance to help me clear up my mess would be gratefully appreciated
BJM

Are you trying to run it on your Mac? Any app downloaded from iTunes will only run on an iOS device such as an iPad or iPhone. If you need to run an app on your Mac, you need to go to the App Store in your Applications folder and purchase the app from there.
If you did purchase the wrong app, go to the our website and let me know (I am the developer of Tutor for Lion). http://www.noteboomproductions.com/contact-us/feedback/
Dan

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