I have purchased batman trilogy but only "Batman begins" downloaded. Could you advise on how to get all bundle download?

If this is on your computer's iTunes then does the Store > Check For Available Downloads menu option find and download the other two films, or do they show via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage for downloading ?

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HT4623 in our house we have 2 iphones but only since the upgrade to ios 5 my partner also gets all texts my firends who have iphones too.. how do i stop this?

in our house we have 2 iphones but only since the upgrade to ios 5 my partner also gets all texts my firends who have iphones too.. how do i stop this from happening? I do not get messages he is sent though??
Please can you help and let me know what I need to do to fix this - thanks!

you guys are using the same apple id in imessage seperate apple id and you wont have the problem

TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
http://support.apple.com/kb/ht1320
This restarts the iPod, like rebooting a computer.

Have purchased Creative Cloud but only able to access trial version - help!

My IT department has purchased Creative Cloud for myself and a colleague. I have received an invitation by email which states that I've been assigned a Creative Cloud - Complete Membership.
I followed the links to download and installed Photoshop initially. However, once downloaded it says that it's a trial version.
When I log in to my Adobe account and click on 'Manage Account' it says that I have Creative Cloud for Teams so really don't understand why I only have a trial version.
Can anyone help???

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

TS1717 Downloaded "clean" album from store. Some of the songs show their total length, but only play partway thru. Any ideas on how to get songs to play full length?

Downloaded from "clean" cd from store but some songs only play partway even though total time shows.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

I need an older version of firefox for my company's learning module. They only support firefox 2 can you tell me how to get?

Am unable to open material with newer browser versions. How can I get an older version?

You can use the portable Firefox 2 version for such sites.
See:
* http://portableapps.com/apps/internet/browsers/portable_firefox
You can find the portable Firefox 2.0.0.20 version under "Mozilla Firefox, P.E. Legacy > Mozilla Firefox":
* http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20P.E.%20Legacy/

I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

How do I install purchased apps on ipad2? It says I have purchased the apps but they are not installed.

I have just purchased an ipad2 and purchased 2 apps. This is my first ipad. The ipad says I have purchased these apps but they are not installed. I don't know how to install them. Also I can only see them if I go to either the app store or the game center and click on purchased. I would like them to show up on screen that shows when I open the ipad but maybe that only happens when they are installed?

Did you purchase them directly on the iPad or on your computer's iTunes ? If on your iPad in the App Store app then have you checked to see if they are on a different homescreen by swiping the homescreen to the left ? If they are on a different screen, and there are spaces on the first homescreen then you can move them :
Touch and hold any icon for a couple of seconds until the icons jiggle .
Arrange the icons by dragging them (don't drag too quickly). You can't leave gaps between icons on a page
to move them to a different screen drag them (not too quickly) and then hold them so that they are overhanging the edge of the screen - after a couple of seconds or so the display should change to the next/previous screen (depending on which edge you are holding it) and you can then place the icon.
Press the Home button to save your arrangement.
If you downloaded them on your computer then you can either connect your iPad to your computer and sync them across, or go into the App Store app on the iPad and re-download them via the Purchased tab (http://support.apple.com/kb/HT2519)
You can download a copy of the iPad manual from here http://support.apple.com/manuals/#ipad

My email says I have four new emails, but only have three marked as unread?

My email says I have four new emails, but only have three marked as unread? I've tried turning "badge app icon" off and on, as well as deactivating and reactivating account and still having same problems.

Hang on...
You can only authorise the songs you purchase from the iTunes Store to play on five computers.
You can download and install iTunes (the iTunes programme) onto as many computers as you wish.
Two different things.
Assuming therefore, that your problem is that you have authorised five computers, but now no longer have some of them, you need to de-authorise all your computers and then re-authorise the computers you still have.
To de-authorise your computers, go to your account in the iTunes Store and look for the Deauthorise All button.

I have purchased a mac mini only to find I am unable to run Logic pro 9 , is there any way this can be achieved? It has been suggested that I partition the drive and install a copy of an older operating system to run the Logic Pro, is this feasible?

I have purchased a mac mini only to find I am unable to run Logic pro 9 , is there any way this can be achieved? It has been suggested that I partition the drive and install a copy of an older operating system to run the Logic Pro, is this feasible?

BDAqua wrote:
....but some other new Macs will boot frome a clone of 10.6.8...
Only with a whole lot of effort and instability. As the new Minis have
hardware (HD4000, USB 3.0, etc.) that is totally unsupported in old OSes.
The only option would be to see if it would work by installing in a virtual machine
running 10.6.8. I'm sure there will be some performance hit but whether it would
be enough to be unusable is the question.

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes they don't show up in music when you click on "On this phone"? I have my phone setup to manually manage music. Please help.

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.

Hi, Mrs.Frankie57.
Thank you for visiting Apple Support Communities.
If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide
Cheers,
Jason H.

External video projector - How can I hook up my Mini DisplayPort to DVI Adapter onto my new MacBookAir if the machine does not have a mini port (but only 2 USBs and 1 Thunderbolt)?

Hi
How can I hook up my DVI Adapter onto my new MacBookAir if the machine does not have a mini port (but only 2 USBs and 1 Thunderbolt)?
Is there a DVI adaptor already for Thunderbolt?
Thanks,
JFR

The Mini Display port and Thunderbolt port use compatible connector bodies. Your current Mini Display to DVI or VGA adapter will still work as before on the newer Thunderbolt capable machines.

My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not. However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.

HT1349 How do I set up a separate icloud account? Both my wife and I have an iPhone 4s and an iPad, but only one Mac. We are tired of our "stuff" getting mixed up together when we sync.

How do I set up a separate icloud account? Both my wife and I have an iPhone 4s and an iPad (1 and 3), but only one Mac. We are tired of our "stuff" getting mixed up together when we sync. Thanks much

You don't need separate iCloud accounts if you want to simply sync unique content to each device using iTunes. I have three iDevices using one ID and one iTunes library and each device has it's own content on it. You need to set up the sync configuration for each device. This is what I recommend.
First turn off auto sync in iTunes. Launch iTunes on the Mac and go to iTunes>Preferences>Devices>Prevent iPods, iPhones and iPads from automatically syncing. Click OK and then quit iTunes.
Connect one of your devices to the Mac and launch iTunes.
Click on the device name on the left side under the devices heading.
Click on a tab in iTunes - Apps for instance.
Click on the Apps that you want to sync to that device.
Make sure that the Sync Apps heading is checked.
Follow the same procedure for all of the other tabs in iTunes ..... Music, Photos, Movies and so on.
After you have finished making all of your selections, click on Apply in the lower right corner of iTunes.
When you are done, eject the first device and do the same thing with the other device. iTunes will now remember the sync configuration on each device.
You can change that configuration any time that you like by following the steps outlined above.
If you want to continue to auto sync, turn it back on in the iTunes preferences as described above.

Thanks in advance..apple newbie here. Have 12 photos/videos on camera roll, but only 3 appear on photostream (which is on), how do i get the rest over so that i can see them on apple tv. thx so much

Thanks in advance..apple newbie here. Have 12 photos/videos on camera roll, but only 3 appear on photostream (which is on), how do i get the rest over so that i can see them on apple tv. thx so much

FAQ photo stream http://support.apple.com/kb/HT4486

I have purchased batman trilogy but only "Batman begins" downloaded. Could you advise on how to get all bundle download?

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