I have purchased Creative suite and web premium and i have to reinstall them on a new computer. How do I have to proceed?

do anyone know how to proceed? Thank you in advance!@

Just install the way you did originally using the serial number you have.  If you need a download link you can likely find one thru the following page:
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If not, then specify which version you need.
If you do not have a record of your serial number, you should be able to find it thru your Adobe account online.

Similar Messages

  • I have Adobe Creative Suite CS 3 Premium and would like to upgrade to CS 6. Is it free? How do I download it?

    I have Adobe Creative Suite CS 3 Premium and would like to upgrade to CS 6. Is it free? How do I download it?

    Unfortunately, there is no upgrade from CS3 to CS6. I couldn't even purchase CS6 Design Standard through Adobe. They're only promoting the CC version now. I did manage to speak with a rep through the Chat option at one point who offered to sell me the CS6 Design and Web Premium (I mentioned the CC version doesn't make sense financially for me) but the chat failed before I could go any further. The site is very unstable when searching Products. I ended up purchasing the CS6 Design Standard CD through eBay.

  • Creative suite 4 web premium and vista 64

    Hi.  I just purchases a new laptop and it has vista 64. I need to know if there have been any problems running the programs on creative suite web 4 with vista 64; or is this a better combo than vista 32?  Thanks for any info.

    Thanks. Well, I think from your response I should be alright with the laptop/ cs4. Although, now I question another aspect...you stated that vista 64 should have 6gb, the laptop that was "designed" only has 4gb.  Part of the reason I am questioning everything is that I need to make sure this laptop will work w/ everything otherwise I am sending it back, I have unfortunitly found that it is not compatible with my wireless internet service.  So either I send it back and reorder with vista 32 or purchase different wireless service. I would prefer not to send the laptop back, but now I am questioning every aspect of it so that hopefully 6mo. from now I don't say "I guess I should have ordered....." , I was just assuming that the info I was not sure about while ordering the computer is why there are "designers/ professionals" available to talk to.
    Anyway, here are is some info on the laptop:
    Studio 1537, Intel core 2 duo T6400, 2.0GHz, 800Mhz, 2M L2 cache
    4GB, DDR2, 800MHz 2 Dimm
    256MB ATI mobility radeon HD 3450
    320G 5400RPM SATA hard drive
    Microsoft windows vista SP1 home premium edition

  • I have Adobe Creative Suite 3 Design Premium, and I can see that my software is out of date. What do I need to do to upgrade? Does it cost to do this?

    This might seem like a silly question, but are there free software updates available? If so, how do I access them?

    Hi michaelt35572189
    You can only upgrade from CS5 or CS5.5 to CS6 design Premium. Please Refer : http://www.adobe.com/mena_en/products/creativesuite/design-web-premium/buying-guide-upgrad es.html
    In your case, you need to purchase the complete suite. 

  • I uploaded adobe creative suite 5 web premium and after installation got a message:

    the message gave me a list that some features in the programs were not uploaded one of which was adobe photoshop extended

    Not able to understand ....
    Need more info...
    exact error message?
    which OS ?

  • Having problems getting past the Upgrade Check screen when re-installing Creative Suite 4 Web Premium

    I'm trying to reinstall Creative Suite 4 Web Premium, and I get stumbling on the Upgrade Check screen. Creative Suite 4 Web Premium isn't an option to select, and I put in my serial number with every choice, and it doesn't work. I can't get past this screen to continue the install, and I don't want to click trial because I have the serial number. Any thoughts or help would be awesome! Thanks!

    I'm having the same exact problem.... did you ever get this resolved? It won't recognize a serial number from a previous version/purchase.

  • I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition.  I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, but it says my serial number is invalid?

    I have Adobe Creative Suite 5 Design Premium (Teacher and Student Edition).  I've purchased the upgrade to Adobe Photoshop CS6 - Trying to install, and it says the Adobe CS6 is valid - but only provides 'photoshop' options for entering my old serial number, rather than the adobe creative suite. How do I move past this so I can download it on my computer.  I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop.  From looking online, I read forums that said this was possible.  Please advise

    I don't want to upgrade to Adobe Creative Suite 6 - as I do not need all the programs, just photoshop.
    Unfortunately that option is not possible.
    You cannot upgrade a Creative Suite to a standalone product.
    Creative Suites can only be upgrades to other Creative Suites.
    You'll need to return Photoshop CS6 upgrade since you cannot use it.
    Return, cancel, or exchange an Adobe order
    Some options:
    Buy a Creative Suite upgrade, or
    Buy a full new copy of Photoshop CS6, or
    Join the Cloud

  • How many Pc can have installed ADOBE CREATIVE SUITE 4 Web Premium already bought?

    I have a legal copy ( cds and cases ) of Adobe creative suite 4 web premium for windows, but i cannot find if is legally possible to install it on another Pc ( total of 2 pc ).
    Can i install it on another pc without legal problems?
    Thanks in advance

    Yes, a single user license allows you to have the software installed and activated on two different machines.

  • Adobe Creative Suite 5 Web Premium Student and Teacher - Is there any chance to get a CC discount?

    Hi there.
    I'm currently a user of Adobe Creative Suite 5 Web Premium which I bought when I was eligible for Student&Teacher version. I'm not a student, neither a teacher anymore. Is there any chance to get a discount for Creative Cloud?
    I thought I would be able to get a discount due to the fact I have previous version of Adobe software, but it seems that it is not for people who bought S&T versions.

    Hi,
    first of all look at your "Help" on top, where you could go to this:
    http://www.adobe.com/ap/support/contact/ ("Need a different country or region?" = Asia Pacific - English) or
    http://www.adobe.com/support/service/
    Also what concerns the service from ADOBE support I personally made very good experiences with the telephone hotline.
    All other product help
    800-833-6687
    Monday-Friday, 5am-7pm PST
    And particularly well I found that Adobe now also offers the chat. All I can give you this link:
    http://kb2.adobe.com/cps/403/kb403784.html#Free Support
    To 1.: Did you read Adobe's terms and conditions? If so, the question should answer itself. Student version prohibit commercial work, I could read it in a former thread, an academic version would allow it and come with full upgrade rights. (You could use search function here on top.)
    To 2.: Since I have no experience, I would even here use Adobe's or Google's search function.
    To 3. Yes.
    Hans-G.

  • How to download and re-install Adobe Creative Suite Design & Web Premium CS6 Win

    How do I download and re-install Adobe Creative Suite Design & Web Premium CS6 Win?

    Downloaded from Adobe site (Download CS6 products).  Downloaded both File 1 and 2 Design and Web, English version.  Both files are on my desktop in the same folder.  Do I just need to run the .exe (file 2) to install CS6 (just thought to ask/ maybe try that)?  I have my serial number I can enter once it is downloaded.

  • I have purchased creative suit cs6 by download, i have it on my MAC, can upgrade and have it on another device? i.e. 2 devices?

    AS above, sorry I'm new,  but like my heading,
    i have purchased creative suit cs6 by download, i have it on my MAC, I would like to have it on another MAC but don't want to pay full price again so  not just upgrade and have it on another device? i.e. 2 devices?

    You can install and activate each license on 2 computers. No problem there. Read the EULA:
    Licenses and terms of use | Adobe
    Mylenium

  • Missing Serial Numbers for Adobe Creative Suite 5 Web Premium

    I purchased Adobe Creative Suite 5 Web Premium with the education discount in 2010.  My computer crashed and I am trying to install the software on my new computer.  I do not have the serial numbers anywhere.  For some reason, the Adobe Acrobat 9 serial number was saved in my Adobe Account.  However, the remainder of the applications, which were installed on the same day, were not saved in my account?  So now, I have no way of installing anything except Adobe Acrobat 9.  Is there a way to have a new serial number issued to you?  Or a way for Adobe to  use my Acrobat 9 serial number to track down the others?  I have all the installation files.  Is it hidden in one of those files possibly?

    Try chat, they might be able to assist you in finding it thru your account.  You might be able to use the Acrobat info to convince them that you also have the CS5 under your account.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • If I buy creative suite cs5 web premium for students, I will still may install it in, a mac desktop

    If I buy creative suite cs5 web premium for students, I will still may install it in, a mac desktop and windows laptop same license?

    Not sure where you're getting this idea from but it doesn't matter how you purchase the software (Suite or standalone) the answer is still, no.
    One license, one platform (Mac or Win)
    Mac software works on Mac only.
    Win software works on Win only.
    From the End User License Agreement (EULA)
    2.11 Dual Boot Platform. The Software is licensed for use on a specific operating system platform. You
    must purchase a separate license for use of the Software on each operating system platform. By way of
    example, if you desire to install the Software on both the Mac OS and Windows operating system platforms
    on a device that runs both of those platforms (i.e., a dual boot machine), then you must first obtain two
    separate licenses for the Software. This is true even if two versions of the Software, each designed for a
    different operating system platform, are delivered to you on the same media.
    From your repeated questions on this topic, does it mean that you have a Mac desktop and a Win laptop and you're trying the find the cheapest route to get DW and Flash Builder on both?

  • I have Adobe Creative Suite 5 "Design Premium" for Mac.  Was Adobe Acrobat included?

    Hi,
    I have Adobe Creative Suite 5 "Design Premium" for Mac.  It was purchased and downloaded ~Nov 2010.  However, it appears that I never downloaded Adobe Acrobat, which looks like it's on a separate disk.  Long story ... but am only starting to use this software now after 2 years!  Anyhow, I'm wondering if I can safely download this disk at this point?  Also, I see that there is a number of updates which I should be installing, so wondering if I should hold off on those until after Acobat is downloaded?  I did get a serial number from the install of the the other Adobe software included in Creative Suite 5.
    Many Thanks,
    Janice

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    CS5:
    http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

  • Updates failed on Adobe Creative Suite 5 Web Premium

    Hello, I have a problem. My hard disk crashed so I had to replace it and reinstall my Adobe Creative Suite 5 Web Premium.
    The installation was fine, I used of course the Serial Number on the box, but when I tried to launch the update I got the message “some updates failed to install" (although all did fail). Then it says "if you wish to install these updates please fix the problem below and retry". Below it says, under the name of each product "There was an error downloading this update. Please quit and try again later". I did it several times, but got always the same message.
    I contacted the customer support, I spent over half an hour chatting, and the result was that, as this is an old product, they cannot help me and told me to post this issue on the forum.
    I don’t really understand what is the Adobe customer service for, if they are unable to give help!

    update manually,  http://www.adobe.com/downloads/updates/

  • Can I update for free a Acrobat 9 Pro, bought within an Adobe Creative Suite 4 Web Premium?

    I have a licensed/registered Adobe Creative Suite 4 Web Premium with Acrobat 9 Pro. Can I upgrade this for free - and how please?
    Thanks - [email protected]

    Hey dirk.samyn,
    Could you please clarify whether you need to update Acrobat or upgrade your Creative Suite as both terms are quite different.
    You might navigate to the below mentioned link discussing on an upgrade from CS4 to CS6:
    Upgrade from CS4 to CS6
    Let me know if this helps.
    Regards,
    Anubha

Maybe you are looking for

  • Error when generate Transformation- GP_ERR_RSTRAN_MASTER_TMPL related

    Dear all: We created transformation for cube 0PA_C01 and infoSource 0HR_PA_1 based on 3.x transfer rule. When we performed "Check", it is done successfully with any error. But during activation, there s syntax error occurred in program "GP_ERR_RSTRAN

  • IPod Touch Syncing with Itunes

    Well I've finally been able to get my used Ipod Touch back in working order, upon connecting it to my computer for the first time i've run into another issue. When I attempt to sync my Ipod with Itunes it pops up a windows message "SyncServer has sto

  • Sshd is running but doesn't seem to accept connections

    Hey guys I'm setting up a new machine which serves as a gateway for my private network.  I have iptables set up and ip forwarding is working correctly.  I can't seem to connect to this machine via ssh.  This might be something I did incorrectly with

  • How to create Base Dimensions with MaxL and Text File?

    Hi, Doing a scratch rebuild of a cube every month. Don't want to have a 'dummy' outline with base dimensions to copy over every build. Instead want to build from text file somehow. Thus my plan is to: 1) Delete the existing app/db 2) Create a new bla

  • Not Rendering Some Pages Correctly

    My site has been working correctly for several years. Yesterday, when trying to update only a couple of the pages, iWeb made me republish the whole site. I did it overnight by publishing to a folder, then using Cyberduck to upload the folder. Now my