I have purchased gems on clash of clans and i haven't received my gems.

I purchased gems on clash of clans, 20$ pack, and at first it was processing it and it wouldn't load or give me gems, so i closed it out and re opened it to see if it worked and it hasn't, so i thought it was my connection possibly lagging. and i ended up trying a few more times and still nothing. then i go to check my bank account to see if it purchased and it did.. spent 80$ and i still haven't received one gem. i have emailed super cell about this situation and from what i've read it takes about 6-8 weeks for them to respond. I really don't have the time to wait. I really would like to talk to someone who can help my problem. if possible i would like to be reimbursed. if not that's not to big. but if i cannot be i would like to receive my gems soon.

Try the 'report a problem' link to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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plz help me

Just what are you doing and what exactly happens?

Playing clash of clans and when I try purchase gems it sends me to apple support

Playing clash of clans and when I try purchase gems it sends me to apple support

You'll have to contact Apple at iTunes support; we would not be aware, here, what your personal arrangements are for payment.
Go to http://www.apple.com/support/itunes/contact/ Click support, then purchases and billing etc.

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Playing Clash of Clans and I purchased gems.

I purchased gems while playing Clash of Clans and they didn't show up on the auto download. How do I get them now?

Contct iTunes
Apple - Support - iTunes - Contact Us

Yes its i getting a message to contact iTunes Support when i trying bay the gems from clash of clans and i already changing my payment informition and everything fine bot why untill now still getining same messge ?

Yes its i getting a message to contact iTunes Support when i trying bay the gems from clash of clans and i already changing my payment informition and everything fine bot why untill now still getining same messge ?

Have you contacted iTunes Support and asked them why it's appearing ? If not then you will need to do so (we are fellow users here on these forums, we won't know why) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

Bought gems in clash of clans and did not recieve them. Went to the forums and it said go to apple support. apple support said go to the developer. So they say go to each other what do I do?

BOught gems in clash of clans and did not recieve them. Went to the forums and it said go to apple support. Apple support said go to the developer what do I do because they say go to each other?

You need to take it up with the developer first. If they don't fix things, you need to open the issue with iTunes support.
Going by the threads here, not a day goes by that someone doesn't have an issue with in app purchases in Clash of Clans.

TS3297 I can't buy gems in clash of clans and its saying that connect to apple support to get help

I want to buy some gems in clash of clans and I have no idea why is it stop me by saying connect to apple support to solve this issue

Can you tell us exactly what it said?

Am trying to purchase from clash of clans and i can't they told me to contact iTunes Support to complete this Transaction

am trying to purchase from clash of clans and i can't they told me to contact iTunes Support to complete this Transaction

So where is the problem? Contact iTunes support as they suggest and you should be able to complete your purchase. If the matter was serious you would not have received that kind of invitation.

HT4314 I have 4 iPads and one apple Id. Two the devices record clash of clans and dragonvale individually and the other two are tied to the other two. Drives my kids nuts. How do I fix this?

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Also, I'd prefer to keep the same ID on both so I will keep access to my calendar/contacts/etc on both devices. Would I be able to share reminders and voice memos and the like as well? And how often would they update each other? If I edit a contact on the 5, and the 4 is in wifi, assuming they're both on my same ID, will the contact update on the 4?

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Hello ayhamnaser,
Thank you for using Apple Support Communities.
For more information, take a look at:
Using Game Center
http://support.apple.com/kb/ht4314
If in Game Center > Me > Games > my iOS Games > swipe to the left on the game > Remove.
Have a nice day,
Mario

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You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

I cannot purchase item via Clash of clan Purchase for Clash of clan game, the message is "Your Purchase Could Not Be Completed"

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If you also got a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

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If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (most of us on these forums are fellow users, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have purchased gems on clash of clans and i haven't received my gems.

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